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Customer Service Office Assistant

Location:
United States
Salary:
38,000
Posted:
August 27, 2018

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Resume:

Demi Kristine Holcomb

**** ******* ***** ******* ** 28025

Cell Phone: 704-***-****

OBJECTIVE: To advance in my customer support career, utilizing my experience in customer service.

PROFESSIONAL EXPERIENCE:

Integrated Solutions Consultant 2018 - Present

Management level In-Home Expert

Provide excellent customer service by being dispatched out to the customers residenice with the technician.

Help with setting up services

Reviewing account information

Selling additional products and services

Nanny Household Manager 2015 – 2018

PROFESSIONAL CHILD CARE Housework including

Errands

Meal preparation

Dog walking

Homework help

Laundry

Grocery shopping

Dishes

Household projects

Windstream Communications 2013 – 2015

CUSTOMER SERVICE RERPRESNTATIVE

Provide excellent customer service for Windstream Residential accounts

Proficient in several different software tools such as CAMS, DCRIS

Air Comfort 2012 – 2013

CUSTOMER SERVICE REPRESENTATIVE

Provided excellent customer service in a call center environment

Provided tips and ideas from other experience to their call center

Set Technician schedules daily/weekly

Backup Office Assistant

Filter’s Fast 2010 – 2012

CUSTOMER SERVICE REPRSENTATIVE

Provided excellent customer service in a call center environment

Provided customer service through email

Provided customer service through “live-chat”

OTHER CUSTOMER SERVICE EXPERIENCE:

Texas Roadhouse Restaurant 2009 - 2011

HOSTESS/TRAINER

Coordinated large parties during busy hours.

Trained new employees on board, reservations, large party’s and take out orders.

Polk Mountain Market 2008 - 2009

CASHIER

CiCi Pizza

CASHIER 2007 - 2008

EDUCATION:

Central Piedmont Community College 2008 – 2009



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