Human Resources

Le Nay L. Johnson

562-***-**** ************@*****.***

Human Resources Profile

Self-directed, responsible, emerging professional positioned to become key member of dynamic HR team. Highly qualified with recent Human Resources Assistant experience, early career success in administration, and advanced education including HR certificate and MBA degree. Known for working diligently to execute operational plans, daily activities, and special projects. Refined interpersonal, communication, and relationship management strengths. My personal and professional education, work experiences, interests, and strengths have all contributed to outstanding business achievements. I am accountable for diverse responsibilities, including servicing employees and the public. My acquired knowledge and experience as a contributing individual in the business world will prove to be a quality that will enhance the goals and standards of any Human Resources department.

Areas of Expertise

Human Resources Operations

Payroll & Benefits

Training & Development

Program & Project Support

Staffing, Hiring, Onboarding

Incentive Programs

Records & Reports

Employee Relations

Federal State and local laws and regulations

Compliance Monitoring

HRIS ATS ADP

Auditing Systems

Risk Management

Computer Skills

MS Office (Word, Excel, Outlook, PowerPoint, Access), Workplace Readiness-Computers Certificate, Human Resource Information Systems (HRIS), JB DEV

Career Experience

CENTINELA HOSPITAL MEDICAL CENTER, Inglewood, CA, March 2017 – Present

Human Resources Assistant

Routinely entrusted to assist with special projects, including managing applicant materials via applicant tracking system (ATS).

Quickly learned company HR standards and applied knowledge of state/federal laws while serving as resource to new and established employees.

First point of contact for all employee inquiries and properly directs concerns to appropriate parties to coordinate fast and effective resolutions. Responsible for overall departmental flow and organization.

Provide executive support to Director of Human Resources, including screening and directing phone calls/inquiries, scheduled and coordinated travels/meetings, maintained all calendar items, processed incoming mail and correspondence, prepared outgoing mail, and ensured the department is always fully equipped.

Support HR Recruiters with the entire onboarding process including coordinate and schedule new hire orientations, also maintaining supplies of new hire packets, onboarding materials, and benefits orientation packets

Enter new hires into JB Dev with all relevant information

Strong organizational and multitasking skills

Process new hire paperwork, background checks, high volume of filing

Coordinate drug screens and completes the I9/E-Verify

Process all employees/contractor badges, and process all parking card passes

Keep log of all employment verification and contract workers

Verify all license credentials

Update status changes, term paperwork, promotions, and all other changes according to personnel change notices

High level of data entry, keeps personnel records up to date while working in a fast pace work environment

Assist with special projects like open enrollment, job fairs, document production under subpoena

OPERATION HOPE, Los Angeles, CA, February 2016 – August 2016

Human Resources Intern

Served as the first point of contact and information to business and the human resources team.

Applied and enhanced HR knowledge while benefitting program operations of established nonprofit organization.

Worked closely with HR Generalist and Talent Director, assisted in planning and execution of day-to-day activities related to staffing, development, and compliance.

Supported employee onboarding by scheduling interviews, preparing new hire packets, Data Entry, creating electronic/hardcopy personnel files, Data Analysis and communicating company policies/procedures.

Dispensed information regarding health insurance, dental insurance, retirement plans and flex-saving plans. Enrolled employees in 401(k) plans.

Maintained utmost confidentiality with employee information and records.

UCLA MEDICAL CENTER, Santa Monica, CA, 2013-2016

Assistant Administrative Analyst

Efficiently provided response to both routine and special inquiries.

Demonstrated utmost commitment to maintaining strict confidentiality requirements while handling sensitive information.

Within well-known medical center, tasked with delivering specialized support as part of administrative team.

Received telephone calls, emails, letters, and faxes, and relayed messages and documents across departments.

Authored memos, reports, and correspondence using Word, and created invoices and financial statements using Excel and other programs.

Scheduled projects and tracked progress. Monitored and maintained office supply inventories.

Researched travel options and reserved transportation and accommodations for executive team members.

Monitored employee’s paid-time off, personal day and vacation requests. Handled all medical benefits, authorizations and verification for provided services.

Worked effectively and efficiently with the finance department streamlining current processes and procedures to ensure proper data flow to relevant parties

LOMA LINDA MEDICAL CENTER, Loma Linda, CA, 2009-2013

Utilization Management/Review Coordinator

Readily met demands of high-stress environment, handling ~150 incoming and outgoing phone calls and keying in 100+ insurance authorizations daily.

Managed complex processes to coordinate transportation for employee/patient pickup and drop off through more than 20 public healthcare transportation services per week.

Played key role in facilitating insurance authorization for inpatient medical center transfers.

Followed precise protocols to ensure proper transfer, ensuring proper workflow communication and registration of patient information.

Advised on employee and patient medical coverage while liaising with referring facilities.

CEDAR SINAI MEDICAL CENTER, Los Angeles, CA, 2006-2009

Financial Representative

Adeptly managed requirements for maintenance of more than 100 healthcare accounts for employees and patients.

Supported financial operations of high-volume healthcare facility. Facilitated medical claim processing by producing procedure and diagnosis codes.

Disbursed service approvals, vouchers, and statements. Compiled spreadsheet on monthly basis to show account monies. Tracked healthcare benefit account activity.

APRIA HEALTHCARE, Carson, CA, 2003-2006

Human Resources Assistant

Maintained employee and company files according to internal retention policies and all legal compliance requirements. Generated various HR reports as required, completed employment verifications, liaises with third party payroll and related employees and departments, handled and safeguarded confidential and proprietary information, and provided receptionist/front desk relief.

Communicated company policies, procedure and benefit information to employees including the maintenance of all legal posting requirements.

Data Entry which included inputting paid time off balances and verification of employee data in Company system. Maintained data integrity.

Administered employee on-boarding, including processing all new hire paperwork and ensuring all information is correct in Company system.

Education

Master of Business Administration (MBA): AMERICAN INTERCONTINENTAL UNIVERSITY

Bachelor of Business Administration: AMERICAN INTERCONTINENTAL UNIVERSITY

Human Resources Management Certificate: LOYOLA MARYMOUNT UNIVERSITY

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