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Registered Nurse Customer Service

Location:
Charleston, South Carolina, 29405, United States
Salary:
48,000+
Posted:
August 27, 2018

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Resume:

Nicole M. Sims, RN, BSN

317-***-****

ac6tuv@r.postjobfree.com

Professional Summary:

Indiana Registered Nurse, # 2820683A, and South Carolina Endorsed Registered Nurse #R244797. Seeking a direct-patient care position on a Medical Surgical unit at a Federal Hospital. I have 3 years and 2 months experience as a Registered Nurse on an Acute Rehabilitation unit. My strong points are the following: Safe and competent provision of care, professional and effective team-based communication, as well as consistent and dedicated care to clients.

Key Qualifications:

Bachelor of Science in Nursing

5-years of experience in direct patient care in diverse care settings

Interdisciplinary Life Support training

Care Plan management/Team Conference management

3-years of experience as a Charge Nurse

License and Certifications:

Endorsed Registered Nurse in South Carolina issue 05/2018 exp. 04/2020

Registered Nurse in Indiana issue 01/2013 exp. 10/2019

Basic Life Saver issue 03/2018 exp. 03/2020

TB Certification issue 02/2017 exp. 02/2020

Advanced Cardiac LifeSaver issue 03/2017 exp. 03/2019

NIHSS certification A issue 08/2017- exp. 08/2019

St. Vincent Acute Rehabilitation Unit, 2001 West 86th Street, P. O. Box 40970, Indianapolis, IN 46240

Unit Supervisor Sharon Wiles, BSN, CRRN Nurse Manager Acute Rehabilitation Unit, 317-***-**** work, 812-***-**** cell

July 2016-Present Full-time RN Night shift

Full-time Night RN on Acute Rehabilitation Unit 3 West for three years and 2 months. Work three/12-hour shifts weekly. Nurse patient loads are typically 3-5. Duties/Responsibilities: Perform and document the following: admission/discharge from unit, head to toe assessments, medication administration, assist patients with ADLs and document progress, problem solving/intervention for emergent medical issues including administering blood products and high alert medications. Prepare and coordinate with staffing for unit staffing needs. Prepare team conferences and FIM huddle reports, participate in interdisciplinary team interventions and goal setting. Leadership: Serve for 2 years as Charge Nurse for unit 3 years at least 3-6 times per month over team of at least 2-4 associate staff. Serve as Unit leader/Representative for Nurses Shared Governance from November 2017-present. Updated communication system for meetings and archiving meeting minutes to computer system. Advocate for patient, families, nurse peers about concerns and medical needs to physicians and middle management. Continuing Education/Certifications: Certified in the following: BLS exp.2020, ACLS exp.2019 and FIM through recognized credentialing agencies (American Heart Association, UDS) exp. 2019. NIHSS certification A exp. 2019.

St. Vincent Acute Rehabilitation Unit, 2001 West 86th Street, P. O. Box 40970, Indianapolis, IN 46240-0970

Supervisor: Sharon Wiles, BSN, CRRN Nurse Manager Acute Rehabilitation Unit, 317-***-**** work, 812-***-**** cell

May 2015-July 2016 Part-time RN staff Day shift

Part-time Day RN on Acute Inpatient Rehabilitation Unit 3 West for one-year. Work two/12-hour shifts weekly, in addition to picking up one extra day per week. Nurse patient loads are typically 3-5. Duties/Responsibilities: Perform and document the following: admission/discharge from unit, head to toe assessments, medication administration, assist patients with ADLs and document progress, problem solving/intervention for emergent medical issues including administering blood products and high alert medications. Prepare and coordinate with staffing for unit staffing needs. Prepared FIM huddle reports, participate in interdisciplinary team interventions and goal setting. Leadership: Advocate for patients during team interdisciplinary conferences and for FIM Huddle. Secret shopper for hand hygiene program for unit. Charge Nurse for unit one-time per month over a team of 2-4 associate staff. Continuing Education/Certifications: Annual BLS certification 2015,2016, and 2017, Biannual ACLS certification 2016, and 2018, FIM certification 2016, and 2017, TB Basic Validation 2018

United States Naval Reserve, 9801 East 59th St., Indiana, Indianapolis 46216

Main Supervisor: Senior Chief James Alley, cell 812-***-****

July 21, 1999-Present

2nd class Petty officer/Information Technician, 5 years in position and Eighteen-years entire time

As an information technician for the United State Naval Reserve, I drill once a month, and activate two-weeks per year to provide computer media products and administrative expertise for fleet submarine units. Duties include computer navigation of amphibious craft through designated water lanes, communication between ships and land operation bases, developing media products for briefs and to be used for navigation purposes. Also provide and coordinate training events for a unit of 20-30 personnel. In addition, I track completed training requirements for 20-30 people. This position requires a high level of clearance in order to work with sensitive information and data. It also requires strong communication skills, problem-solving, autonomous working conditions and the ability to adapt and perform under conditions that are stressful and dangerous. This position also requires all personnel to be physical fit and ready for deployment should the need arise. Reason for leaving active duty service with the United States Navy was due to early demobilization from Afghanistan.

Maxim Staffing Solution, 6505 East 82nd Street, Suite 200, Indianapolis, IN 46250

317-***-**** work supervisor

May 2015-November 2015

Temporary Facility RN Float

Temporary Facility RN who floated to different health facilities in the Indianapolis area. Provided the following RN services on Med-Surg and Rehabilitation units: Head to Toe assessments of patients, medication administration, documentation of procedures, assessments, and outcomes, intervention in emergent health situations, assistance with ADLs/movement of patients, patient/family education, execution of physician orders and procedures. Certified in BLS, ACLS, and board certified as RN through Indiana State Nursing Board.

United Home Healthcare, 7212 North Shadeland Avenue, Suite 100, Indianapolis, IN 46250

Supervisor: Cindy Merrill, Director of Nursing, 317-***-**** office

October 2014-May 2015

Home Health RN for 6 months. Provided 1 on 1 care to patients who were homebound and needed professional healthcare services. Performed head to toe assessments, medication administration, team. Patients were diverse in co-morbidities such as being on ventilators, tracheostomy, Diabetics, etc…

documentation of procedures, assessments, and outcomes, intervention in emergent health situations. Advocate for patient and families concerning needs or concerns to physicians and inter disciplinary care.

St. Vincent Seton Specialty Hospital, 8050 Township Line Road, Indianapolis IN 46260

Supervisor: Judy Swigart, BSN, RN Manager of Patient Care Services, 317-***-**** work

May 19, 2014-August 04, 2014

Full-time Night Critical Care Registered Nurse on 2 East, 3 months Full-time Night Critical Care Registered Nurse on 2 East, 3 months

As a critical care nurse, at St. Vincent Seton Specialty Hospital, I provided care to critically-ill patients. The clients had numerous comorbidities that were life-threatening and often required ventilation care. Some of my daily activities included head to toe assessments, IV antibiotic therapy, TPN therapy, ventilation care, lab draws, and documentation of treatments. I also consulted with pharmacy, social services, and rounded with physicians to add insight and manage care plans. In addition to provision of direct patient care, critical care nurses responded to codes called on the unit, as well as supervised CNAs in provision of care. The position required critical thinking, organization, decisive judgment, communication, and problem-solving skills to provide customer service to clients and their families. Critical care nurses must be able to respond quickly and provide life-saving measures in a timely matter and under stressful conditions. Reason for leaving was because this was an intermittent internship training opportunity that only lasted 3-months.

American Senior Communities/Spring Mill Meadows, 2140 West 86th Street, Indianapolis, IN, 46260

Supervisor: Rachel Patton, Staff Development Coordinator, 317-872-7211work, 317-***-**** office

May 08, 2013-May 08, 2014

Charge Nurse in Acute/Comprehensive Care 1 year and 3 months

As a charge nurse my essential duties are to provide the following: direct patient care, medication administration, assessment of skin and wounds, administration of treatments, and coordination with interdisciplinary teams to ensure compliance with intervention and care plans for residents. In addition to the above, I also perform administrative duties such as the following: supervision of nursing assistants, documentation of medication, treatment care, interventions and orders for residents under care. The position of charge nurse requires customer service, supervision, and multidisciplinary team skills, as well as conflict/problem-resolution skills. Critical thinking, prioritizing, and being an advocate/ liaison for customers and management is vital to functioning in a 60-bed unit located in a 118-bed facility. In addition to serving in a full-time position with this company, I served as a PRN float RN to three different sister facilities. The responsibilities/duties were the same with the addition of working on their ventilation and memory care units.

Indiana State Department of Health, Food and Dairy Laboratories, 550 West 16th Street, Suite B Indianapolis, IN 46202

Supervisor: Hesham Elgaali, Supervisor of Food and Dairy laboratories 859-***-**** cell

January 06, 1999-May 14, 2010

Microbiologist 2, 5 years in position and Eleven years entire time

As a Microbiologist 2 for the Consumer Health and Dairy Laboratories at the State Department of Health, I performed quality assurance testing and analysis of milk and dairy products for the Board of Animal Health. Duties included, but were not limited to, registering and processing samples for analysis, testing for quality assurance of fat content and proper pasteurization techniques for liquid milk, interpreting and reporting results. In addition, I was responsible for ordering and inventory of supplies, and participating in trouble-shooting concerns with dairy inspectors, as well as other team members. Also tested samples for FDA regulated meat department at the Board of Animal Health. In this position role, samples were analyzed for Salmonella species, E. coli, S. aureus, C. jejuni, and other bacterial organisms in ground beef. This position required annual certification by the FDA and Board of Animal Health for the entire laboratory. Reason for leaving was to attend nursing school and begin a career in the nursing field.

Education:

Bachelor of Science in Nursing, University of Indianapolis, Indianapolis, IN 46227 May 2010-August2012

Master of Science in Biology, Tennessee Technological University, Cookeville TN 38505 August 1995-May 1998

Bachelor of Science in Biology, Morris College, Sumter, SC 29150 August 1989-May 1993

Home Health Care Nursing



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