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Software Quality Assurance Analyst

Toronto, Ontario, Canada
August 27, 2018

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Alexander Zlotnik

*** – Hilda Avenue, #***, Toronto, ON, M2M 4B1, 416-***-****,

Skills and Qualifications

•Experienced Software Tester/QA Analyst with over 10 years of progressive experience in functional, regression, unit, integration software testing and system testing and their automation

•Expert in various industries, including financial services, healthcare, logistics, insurance, Point Of Sale, Car Dealer Services, Drive Clean Services (CGI, NCR, Shoppers Drug Mart, Aviva Canada, OACCAC, Sym-Tech, Parsons)

•Hands-on experience with corporate QA standards (CMM, SIX-SIGMA)

•Experienced in Selenium, SQL queries, C#, Java,Java Script, VB Script, UNIX Shell Scripting, Quick Test Professional v.11,Parasoft SOAtest 9.9

•Testing Tools: Selenium, Microsoft Team Foundation Server, HP Test Manager, HP Quality Center, Win Runner, HP Quick Test Professional, IBM Rational, Oracle Functional Testing For Web Applications, Bugzilla, JIRA

•Databases: IBM - DB2, Teradata, Oracle, SQL-Server, IBM-Informix, Microsoft Access

•Operation Systems: UNIX AIX,Linux, Windows NT/ 2000/XP

•Languages: SQL, PL/SQL, C#,VB Script, JavaScript, Perl, Unix Shell Scripts

Work History

Software QA Analyst, Parsons, Markham, ON 2016 – 2018

•Created Requirements Traceability Matrix and Test Case documents based on Business Requirements

•Established and executed automated test scripts for regression testing to test web services and API using Parasoft SOAtest tool

•Used Parasoft SOAtest tool to create large number of virtual users and conducted Performance Testing

•Performed Functional Testing to verify the integrity of the business applications designed to improve the functionality of the Drive Clean application for Emission Tests

•Tested the application on Tablet mobile device

•Conducted sanity tests to verify the stability of the application after each new release

•Managed bugs/change requests using JIRA tool

•Performed sophisticated SQL queries using the Oracle data base to verify the data integrity

Software QA Analyst, Sym-Tech, Richmond Hill, ON 2014 – 2016

•Created automated test scripts using Java for Selenium tool to automate browser testing on different platforms, documents are accessible and can be viewed on this platform

•Produced Test Cases for Functional and User Acceptance Test cases using Behavior Driven development process

•Performed Functional Testing and User Acceptance Testing to verify correctness of the application, designed for various car dealerships across Canada

•Conducted sophisticated SQL queries using MS SQL Server to test the data integrity

Software QA Analyst, Community Care Access Center, Toronto, ON 2009 – 2013

•Created Test Cases based on the Business Analysts documentation using Hewlett – Packard Test Manager testing tool

•Performed Functional Testing on the Web based (MS.NET ) application called CHRIS (Client Health and Related Information System), that facilitated access from multiple locations over the internet and provided key functions supporting intake and referral assessment tracking, service monitoring and client data management, scheduling and automated task management and complex reporting based on a single data repository

Alexander Zlotnik Page 2

Software QA Analyst, Community Care Access Center - continued

•Performed Regression Testing using Hewlett – Packard Test Manager testing tool

•Managed Defect Tracking using Microsoft Team Foundation Server tool

•Performed sophisticated SQL queries to view the status of transactions using Microsoft SQL server

Software QA Analyst, Aviva Canada, Toronto, ON 2008 – 2009

•Performed System Integration Testing for validating data transfer between Front End and Back End (Broker Portal) for Car Insurance applications

•Generated quote that included on the front end client and vehicle information. At the end of the quote creation process the insurance policy number has been generated

•Verified that the policy with the number, created during quote generation on the back end, is uploaded and can be completed

•Performed Functional Testing on the back end

•Verified that created policy can be completed, and on the policy interface all required fields are present and can be accessed according to the business rules

•Ensured that during policy completion all calculations match business requirements

•Created and manually executed test cases for different car insurance policy scenarios using HP Quality Center testing tool

•Tracked defects using HP Quality Center testing tool

•Received transferred data files with encoded data from development team, opened them in Excel using special application developed in VB script, and verified that all data is displayed in proper format and each field has correct value

Software QA Analyst, Shoppers Drug Mart, Toronto, ON 2007 – 2008

•Created and maintained regression test plans for massive part catalogue automation with inventory and warehousing features “Health Watch”, pharmacy computer system designed only for Shoppers Drug Mart

•Performed regression testing based on designed test cases, using HP Quality Center testing tool and IBM Informix database, to verify that the system works properly after each new enhancement

•Conducted Interactive Voice Response testing, simulating pharmacy store behavior to verify that data was received properly through the voice and computer input

•Re-tested defects to verify that they are fixed and the system functionality was not affected. Tracked the defects using Bugzilla tool

•Performed Business Intelligence Data Warehouse test, creating sophisticated SQL queries to test the Data Base

•Performed Data Conversion Tests, for “Shoppers Drug Mart” Acquisition/Merge process, to verify that all data has been transformed and properly converted from the operation system used by the acquired store to the operation system used by “Shoppers Drug Mart”

•Tested Point Of Sale application used by Shoppers Drug Mart

Education and Training

B. Eng in Software Engineering, Tel-Aviv University, Tel-Aviv, IL

Selenium, StepIn2IT, Toronto, ON

HP QTP, StepIn2IT, Toronto, ON

Advanced Software QA Analyst Course, Canadian Technology College, Toronto, ON

Oracle 9I PL/SQL, Seneca College, Toronto, ON

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