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Customer Service Management

Folkston, Georgia, 31537, United States
August 27, 2018

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*** **** **, ********, ** ***37 912-***-****


Outstanding ability to manage multiple tasks simultaneously and prioritize workload.

Excellent written and verbal communication skills. Ability to successfully work assignments as a team member, as well as in a leadership position. Sharp eye for detail. Speed and high accuracy with research and fact checking.


Burger King, Brunswick, Ga – Shift Leader

July 2008 – July 2010

Open, setup and maintain all requirements for first shift, including: Scheduling shift crew members, delegating tasks and ensuring corporate policies are being adhered to, placing and receiving orders, counting inventory, calculating cash count, bank deposits and being quick to resolve the wide range of unexpected, daily issues that arise in a high volume, fast food restaurant.

Consistently demonstrate the highest level of customer service skills.

The Lodge at Sea Island, St. Simons Island, Ga – Turndown Attendant

February 2008 – July 2008

Organize and prepare guest rooms for the night under 5-star resort guidelines.

Consistently demonstrate the highest level of customer service skills.

Burger King, Folkston, Ga – Crew Leader

March 2001 – February 2008

Work various assigned positions, direct and oversee crew while following directions from and answering to management.

Consistently demonstrate high level of customer service skills.


Charlton County High School, Folkston, Ga – GED

January 2001


Serv-Safe course study and certificate earned

In store management training

Time management training

Became a stay at home mom in August 2010

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