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Customer Service, excellent interpersonal communication and c skilll

Location:
Lagos, Lagos, Nigeria
Posted:
August 26, 2018

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Resume:

NWANOCHIRI PAUL

**th March, ****. Nigerian.

Address:

No. 42 Ijesha road, Itire, Surulere. Lagos State.

Telephone:

070********

State of origin:

Imo

Place Of Birth:

Ahoada. Rivers State

Marital status:

Single

Gender:

Male

E-mail:

ac6tkr@r.postjobfree.com

A Graduate of HND in Chemical Engineering and OND in Petroleum Engineering having over 1 year of internship experience on oil field operations, both technically focused, customer service oriented and awareness on Health Safety and Environment(HSE 1,2 & 3). I am looking forward for a career that is both challenging and rewarding.

SUMMARY OF SKILLS

Proficient with Microsoft Office, Html and good typing skill

Acquired training on Health, Safety and Environment Management (HSE 1, 2 & 3)- in view.

Good organization skills, team player and keen with details

Excellent written and oral communication skills

WORK EXPERIENCE

Nigeria Outcess Nig. Ltd – Victoria Island, Lagos State.

Job Title: Customer Care Representative Outbound Call Center

16th April 2018 To Till date

Accomplishments :

Educated customers on new and exciting products and services offered by the company

Made use of the customer service professional (CSP) behavior pattern to give an indelible customer experience.

Performed other tasks of rectifying minor technical issues experienced by customers.

Conducted customer satisfaction survey gather information on products

Nigeria Agip Oil Company – Okwusi, Rivers State.

Job Title: Engineer Internship

16th Sept. 2012 To 03rd Oct. 2013

Accomplishments :

Conducting material & equipment inspection

Ensured good housekeeping in the shop and other ESH action

Supported sourcing, logistics and OTR function to expedite delivery of spare part

Assisted in various projects related to operation

Lectured on environmental impact assessment (EIA)

Peter Mart Stores Nig. Ltd. – Ahoada, Rivers State.

Job Title: Assistant Manager

10th Jan 2009 To 25th April 2010

Accomplishments:

Oversaw the price management of goods and services in the store

Monitored the shifts and punctuality of my subordinates

Enforced and implemented strict safety policies and procedures within the store

Supervised and monitored the prompt delivery of goods and products to customers

Monitored daily sales and inventory and report to the general manager

Charlton International College – Sagamu, Ogun State

Job Title: NYSC Primary Assignment

10th Jul 2017 To jul 2018

Accomplishments:

Successful experience in organizing and conducting activities in a pre-school setup

Excellent communications and problem solving skills

Ability to present a topic to the understanding of the student

Immense ability to supply own teaching materials

Achieving great goals in working as a team with other teachers

HND - Chemical Engineering

Imo State Polytechnic – Ohaji L.G.A, Imo State. Nigeria.

2014 - 2016

OND- Petroleum Engineering

Imo State Polytechnic– Ohaji L.G.A, Imo State. Nigeria.

2011 - 2012

Senior Secondary Certificate Examination (SSCE)

Community Secondary School, Odemereyi. Ahoada East L.G.A. Rivers State

2004 - 2010

EDUCATIONAL BACKGROUND

PERSONAL ACHIEVEMENTS/PROJECTS

HND Final Project

the extraction of oil from a bread fruit seed and evaluating it’s nutritional content

AUG. 2016

OND Final Project

natural gas quality analysis using quality control charts and method and its effect on power generation

AUG. 2012

Better Life Global Initiative (BELI)

manpower entrepreneurial development scheme

Mar. 2009

MEMBERSHIP, TRAINING & CERTIFICATION

Member, Nigeria Society of Chemical Engineers (NsCHE) 2015

Member, Society of Petroleum Engineering (SPE) 2014

Member, Better Life Global Initiative (BELI) 2009

Health, Safety and Environment Training (HSE 1, 2 & 3)- in view 2018

INTERESTS & ACTIVITIES

Reading and Researching on The Improved Ways to Dispose Industrial Wastes

Travelling and Meeting New People

Sports and Gaming

REFERENCES

Available Upon Request



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