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Sales Representative Customer Service,Reception

Brantford, Ontario, Canada
August 26, 2018

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Carol Williams

** ********** *****, *******, **, M1W-4A5, Tel: 647-***-****,

Objective: To obtain a full-time position as a receptionist or administrative assistant

Highlights of Qualifications

Possess knowledge of the following administrative functions: documentation verification and processing, preparing written correspondence, client services, reception and data entry

Adept at operating Microsoft Word, Excel, PowerPoint, use of Internet and E-mail

Possess strong oral/written communication abilities with excellent interpersonal skills, problem solving, critical thinking, time management and organizational skills

Able to defuse conflict situations, possess excellent negotiation and conflict resolution skills

Capable for multitasking and prioritizing competing priorities in demanding environments

Possess a valid “G” class driver’s license with a clean abstract record

Willing to work various shifts as requested by a potential employer

Additional work related experience as a general labourer, caregiver, sales representative and travel consultant with a diverse employment background

Relevant Work Experience

TPI General Labourer (2015)

Inspected computer components and routers for quality assurance, reprogrammed routers for customers and repackage them for distribution, performed all associated labour (lifting, packaging, material handling etc

Self Employed Personal Care Giver (2010-Present)

Assist clients with day-to-day functioning needs, such as: bathing, grooming, dressing and hygienic requirements, provide assistance with feeding, assist clients with toileting and incontinence, assist clients with personal mobility, such as: lifting, transferring and walking, assist with the positioning of immobile clients and clients requiring assistance with ambulation and mobilization, maintain a safe, neat and clean living environment in private residences, duties also entail the washing of bed linen, towels and blankets, sanitize areas to curb the spread of infection, prepared meals, provided social, emotional and psychological support to clients

Sears Canada Sales Representative (2007-2010)

Performed financial transactions, assisted customers with locating products that suited their needs, resolved any service related discrepancies, received deliveries, merchandised and stocked items onto shelves, priced items, set up and coordinated product display, inspected products prior to displaying them and handled all aspects of customer service

Sun Quest Vacations Travel Consultant (2003-2007)

Sold travel packages and flights, provided customers with travel information and details, prepared marketing materials, calculated costs, processed refunds and attend to other financial transactions, advised clients of flight cancellations and schedule changes, provided travel information to clients regarding destinations, transportation and accommodation options


Seneca College Business Administration Diploma (1989)

Toronto School of Business Travel & Tourism Diploma (1987)

George Vanier Secondary School OSSD/High School Diploma (1985)

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