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Customer Service Sales

Location:
United States
Salary:
12
Posted:
August 26, 2018

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Resume:

****edsel ave, Columbus, OH ***** H: 614-***-**** C: 614-***-**** ac6tgl@r.postjobfree.com clerk bringing extensive experience in high-volume warehouse operations, including logistics, distribution and inventory management. Resourceful and quick-thinking customer service with 5 years in warehouse and inventory management. Improves shipping and receiving efficiency and accuracy by applying strong leadership skills. Dedicated to enhancing underwriting department operations with an analytical and disciplined approach. Able to work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries. Proficient Assistant Underwriter successful in preparing documents, answering customer questions and entering data into computer programs. Familiar with ordering supporting reports, completing required documents and preparing marketing materials. Ready to offer 5 years of experience to a challenging position with room for advancement. Experienced clerk professional with strong leadership and relationship-building skills. OSHA standards

Hard working and self-motivated

Deadline-driven

Inventory management

Multi-Tasking

Customer Complaint Resolution

Customer Accounts

Customer Complaint Resolution

OSHA standards

Hard working and self-motivated

Deadline-driven

Inventory management

Multi-Tasking

Customer Complaint Resolution

Customer Accounts

Customer Complaint Resolution

Keyboards

Quality assurance

Scheduling

Troubleshooting

Proficient in MS Office

Problem Solving

Customer Service

Written Communication

Customer Accounts

Quality assurance

Scheduling

Troubleshooting

Proficient in MS Office

Problem Solving

Customer Service

Written Communication

Customer Accounts

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Customer Service Representative/Cashier, 04/2010 to 07/2012 McDonald's – Columbus, OH

Operated a cash register for cash, check and credit card transactions with [92] % accuracy. Stocked and replenished merchandise according to store merchandising layouts. Cleaned and organized the store, including the checkout desk and displays. Alerted customers to upcoming sales events and promotions. Trained [3] new sales associates each quarter.

Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Welcomed customers into the store and helped them locate items. Warehouse Worker, 08/2012 to 03/2013

UPS CC COLUMBUS – Columbus, OH

Redirected shipments en route in response to customer requests. Loaded products weighing up to [100] pounds onto trailers for delivery. Processed [200] shipments per [1 hour] .

Loaded and unloaded pieces into boxes for shipment. Maximized sales by shipping on time and accurately. Trained staff on material handling processes to reduce shipping times. Forecasted manpower requirements based on daily workload and company targets. Technical Support Representative, 02/2015 to 06/2016 Teleperformance USA – Columbus, OH

Effectively managed a high-volume of inbound and outbound customer calls. Addressed and resolved customer product complaints empathetically and professionally. Gathered and verified all required customer information for tracking purposes. Accurately documented, researched and resolved customer service issues. Evaluated consumer reports on a monthly basis.

Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.

Referred unresolved customer grievances to designated departments for further investigation. Managed high call volume with tact and professionalism. Rma Processor, Shipping And Receiving Cleark, 11/2016 to Current United States Postal Service – Columbus, OH

Loaded and unloaded pieces into boxes for shipment. Maximized sales by shipping on time and accurately. Trained staff on material handling processes to reduce shipping times. Forecasted manpower requirements based on daily workload and company targets. Moved freight, stock and other materials to and from storage and production areas and loading docks. Led warehouse improvement initiatives to advance operational efficiencies. Received, stored and shipped goods and materials.

Sorted cargo before loading and unloading.

Tagged all inbound merchandise with receiving date. Stacked and transported all overstock to storage areas. Cleaned and maintained the warehouse in compliance with OSHA safety standards. Stocked, staged and transported goods.

Stacked and piled lumber, boards and pallets.

Verified computations against physical count of stock. Picked up incoming stock and delivered materials to designated locations. High School Diploma: 2012

Africentric Early College K-12 - Columbus, OH

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