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Manager Service

August 26, 2018

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Postal Address: - Kinera Co-Op Housing Society, Block No B/1/10, 52 Bungalow Near Wit Center com Bandar Road Panvel Raiged, Navi Mumbai State, Maharashtra India -Zip 410206.

Mob:- 0091-970-***-**** (INDIA), Phone Res:-00-91-22-27456002 (INDIA).

Second Address: - N.Sunil Flat No 9 Bhagatara Enclave Vadgaon Bk off Sinhagad Road Pune 411041.


Have to be successful in achieving excellence in management and technical aspects of my work and to serve towards the best interest of the organization.

My Experience & my personal view hardwork never let you down in life the only way forward to make you success is the hardwork & Trust in what you do.


I have an experience of 16 years in automobile sector& have work on Top Management like GM (After Sales), HR & Administration Skills, Workshop Floor Management, Spare parts Management, Warranty System & Policy, and Fire & Safety & Others

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I have work as Gm after Sales and have an excellent technical knowledge & hand on experience in automobile sector. I had work with executive brands like Toyota (PASSANGER CARS, SUV & COMMERCIAL SEGMENT VEHICLES).Nissan (PASSNFER CARS & PICKUP VAN SEGMENT). I also work with other brands including Heavy Commercial Vehicles and Motor Bike On road & off road bikes segment of different brands in India and Africa.

I have work Experience as GM Service after Sale for Toyota (Passenger & Commercial Segment ).Also work with Nissan Passenger cars and Pick Up Segment.& Also work with brands like .( Dongfeng, Man Truck, Scania, Benz Trucks, Iveco Truck. & also other brands.

Have capacity of handling more than 45 to 50 staff strength.

Experience in handling Motorbike Segment of on Road and Off Road bikes and also Dirt Bikes of 250cc & 350cc.

Taking care of variable section like After Sale, Local & Corporate Clients Handling, Finance, Spares Parts (Marketing Local & Counter Sales), and Administration.

Industrial Safety and Safety Guidelines.

Have Experience in Passenger Cars, Hybrid, and SUV Diesel, Gasoline Engines & Electronic diagnostic system skill for TOYOTA, NISSAN, MERCEDISE BENZ, BMW, and DODGE.

Hands on experience on maintenance of heavy duty machines like 45Tone Hydraulic System Heavy duty Cranes, Forklifts, and Heavy trucks like Man Diesel, Benz, Scania, Iveco and others.

In-depth knowledge and hands on experience in Auto management System.

Have a good experience with Spares Parts Import and Spare Parts Management System SAP.

Focus on customer service and retain of strong customer base.

Have a managerial and administrative experience.

Continued 3...

Have a exceptional versatility and adaptability.

Delectation and drive as a hard-working individual.

Have an effective & communication and team-building skills.

Ability to manage multiple tasks in pressured environment.


Automobile engineering ( vocational )

University - Pune University


University - Mumbai University

BGL. ( Bachelor Of General Law)

University - Mumbai University

Language Known:-

English, Hindi, Marathi, Malayalam, Gujarati, Tamil.


1.Word & Excel.

2.SAP (Workshop Management System).


4.Power point.

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1.Had Training for Atlas Copco L2D Boomer at Hyderabad (INDIA).

2.Had Tanning for a Workshop Manager at Toyota dealer in Ghana (INTERNATIONAL).

3.Represented Platinum Motor Ltd for Tanning for Service Manager & Spare Parts SAP System for Gelly International Ltd. (Joint venture with Volvo) in China (INTERNATIONAL).

4.Represented Ghana in the World JMC Conference held in Shanghai CHINA (INTERNATIONAL).

5.Represented Sneda Motors in the technical conference held at Who-Ho (CHINA) with the manufactures of Cherry Cars (INTERNATIONAL).

6.Represented Sneda Motors in the technical conference held at Great Wall Motor Co.LTD Beijing CHINA (INTERNATIONAL).

7.Represented Sneda Motors in the Technical Training held in JMC Motors Company Ltd Nanchang CHINA (INTERNATIONAL).

8.Technical Training on preventative maintenance at Escorts India Ltd, Held at Delhi. (INDIA)

9.Technical training for engines at Mahindra & Mahindra, Held at Panvel(INDIA)

10.Telco India Ltd, (Tata Passenger & Heavy Vehicles Division.)(INDIA).

11.Technical training on MPFI Engines at Maruthi Udyog Ltd (INDIA)

12. Escorts Driving Skill & Safety Program, Held at Panvel (INDIA)

Continued 5…


From July 2016

Position: GM Fleet & Equipment: ACE Engineering Pvt. Ltd.

Country: India



GM Fleet & Equipments.

Handling Purchase, Hiring & leasing Heavy Equipments & Trucks.

Tracking On Equipment & Complete fleet.

Maintenance & Tracking on Breakdown.

Spare parts Master ( Consumables & Order & Purchase of Spare parts)

Fuel Management system.

Administration ( Mechanical Section Head & Other)

Reports Daily, Weekly & Monthly.

Complete Store Management & Stock Handling.

Purchase & Out Sourcing.


Jan 2014 to March2016

Position: General Manager After Sales & Service Company: SNEDA MOTORS LTD

Country: Ghana (West Africa) (Toyota, Nissan, Jmc, Dongfeng Passenger Cars & Commercial Vehicles and Motor Bikes .)



Management & Administration.


Customer, Clients Handling.

Work on tenders documentations new vehicles

Workshop full operations.

Quarterly and yearly budgets

Quality and Satisfaction.

Profit Analyzing.

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Ensure the profitability of the Company by overseeing various Departments.

Taking care of variable section like sale & Finance, Service & Parts, accounting and Administration.

Planning & Development for short and long time goal and achievement projection to management annually.

Having close monitoring on daily operations recommending if some changes has to be done to improve regular operational activity

Conducting Manager meeting weekly for Reports from all the department and General issues.

Issues arising from the company staff will be solved on my level and only important issue will be put in front of management with salutation and suggestion for approval.

Provide finical weekly report to the management to evaluate the condition of operation.

Looking closely on financial account monthly statement and submit it to management.

Creating plans for sales and after sales advertising.

Create good relationship with private organization, individual customer, Government sectors, Manufacture, Corporate.

Focusing on any customer complaints that department managers are unable to rectify and taking necessary steps to resolve this complains.

Handling Government Issue on Fire & Safety, Hazard, Waste management, Insurance and other company relating issue.

Use to travel out of country for Company meeting and other company works.

May 2007 to 2013Dec

Position: Service Manager Company: SNEDA MOTORS LTD

Country: Ghana (West Africa) (Toyota, Nissan, Jmc, Dongfeng Passenger Cars & Commercial Vehicles like: Toyota, Nissan, Dongfeng, Man Trucks, &Scania Trucks.)

Continued 7…


Work as Service Manager Passenger Car & Commercial Division.

Spares and Import Responsibility.

Taking care of input and output of the resources.

Workshop staff management and safety.

Planning & Sourcing.

Target Planning and to achieve targets.

And other


Vehicles & Heavy equipment division.

Have provided Class of service and implemented systems that restored quality of maintenance and profitability to workshop.

Coordinated expansion of business by introducing repair and maintenance of vehicles outside the dealership.

Resolve long-standing problems and instituting incentives that elevated performances while work.

My responsibility as Service Manager for Toyota Passenger & commercial vehicles, JMC building morale and motivation.

Effectively handles huge organizational supplies like Ministry, Defense, Private Company’s & Individual customer.

Constantly updating the manufacturer regarding the local market situation and involves in technical discussion for the improvisation of the product

Added high profile customers there by generating high revenues for the company.

Handling of spare parts import from different country by reliable sources.

Created proper reporting pattern and workshop regulation for workshop and also have an experience of handling work staff of 40 people at a time.

Continued 8…

June 2002 to March 2006

Position: Workshop Manager. Company: SHRIDHAR AUTO GARAGE

Country: India (Approved by the Government of Maharashtra)


Responsible for the inspection of the vehicles involved in accident to prepare the estimate of work for insurance and also excelled in manpower management.

Personally organized a team on regular basis to ensure understanding of MPFI Engines for new implemental changes.

Responsible of all workshop personnel like Automobile mechanics, painters, denters, A/C mechanics, Automobile electrician, washing bay personnel.

Opened a completely worked territory by developing a 24 hour alarm response team thereby surpassing all targets set by the management

Camp for preventive maintenance and troubleshooting initiatives

Generated the highest volume of new corporate cliente.

Nov 2000 to May 2002

Position: Workshop Supervisor. Company: M/s Manu Auto

Country: India (Telco Authorized Service Center)


Responsible for repair and maintenance of all TATA Vehicles.

Responsible for all workshop activities like quality of work, customer handling etc

Responsible for the recruitment of all workshop personnel like service engineers,automobile mechanics, painters, denters, A/C mechanics, Automobile electrician,Washing bay personnel

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Ensure that the all aspect like publicity, advertising, disbursement of payment to vendors and other aspect of workshop administration are made on time.

Handling of estimate, insurance, claim and settlements.

Garage management and job work supervision

June 97 to August 97

Position: Service Engineer. Company: M/s A.S.I. Enterprises

Country: India (Dealer for Mahindra & Mahindra)


I had Well-defined role with readily available supervision for repair and maintenance of all types of Mahindra vehicles-passenger cars as well as commercial vehicles.

I was Involved in taking the test drive and fault finding and carrying out after sales free service.

Was involved in the opening of job cards by interacting with the customer under the supervision of the works manager.


Date of Birth: 11/21/1978.

Marital Status: Married

Language Known: English, Hindi, Marathi, Malayalam

Extra Curricular Activities:

I was involved in activities at University level, in sports like Body building, NCC, Weight Lifting, Power lifting & Kabbadi

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College Awards: [From Arts Science Commerce College Panvel,]

1.Best student of the college Year 2000.

2.Stood third in College B.A..

Sports Award:

1.Body building Competition-University Level

National Cadet Cops. [N.C.C.]

1.N.C.C Best Cadet year 2000.

2.Shilong trek award 1998(Assam).

3.Rank- J.U.O Year 2000.





Passport No - G 2094872

Place of Issue: THANE (INDIA)

Date of issue -

Date of Expiry -

N Sunil


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