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Desktop Support Software

Location:
Hyderabad, Telangana, India
Salary:
2- 3 Lakh
Posted:
August 26, 2018

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Resume:

OBJECTIVE

Seeking an opportunity as an Team Lead that seizes my abilities, talents & experience where they can be employed and developed to participate in a comprehensive community in my field of interest to achieve further goals of the company.

SUMMARY

A Team Lead with nearly 10 years of professional experience as an CCTV Technician and supervising the team, Able troubleshooter, creative thinker & willing to try new methods. Reliable, trustworthy, numerate and self disciplined. Able to focus under stress, work on own initiative or as part of a team and can deal with administrative duties competently. Experience in all types of CCTV Installation and Maintenance.

DIPLOMAS & CERTIFICATES

CCNA Certificate from CISCO.

Oracle Certificate Of Completion with the Enrollment ID No. 3339746 & Registration Number O26SYD513B.

Oracle Certificate with Registration Number O6ESYD5149.

Two year Diploma in Software Development from NIIT.

Course on Oracle 10g from Infovision Technologies.

Course on DBA, Testing Tools & Data Warehousing from Infovision Technologies.

Course On Data Structures in C++ from Sri Satya Sai Computers & MCA Institute.

Certificate course in RedHat Linux 9 from NetMetric Solutions.

Certificate Course in Hardware & Networking from Netfact Solutions

Certificate Course in AutoCAD from CADWorld.

Certificate Course in Microstation from ACME CAD Engineers.

Certificate Course in Desktop Publishing from Dr. Zakir Hussain Colony Welfare Society.

WORK EXPERIENCE:

Team Lead, SECO, Dammam (Eastern Province) Nov 2012 – Jul 2017

Environment: Windows XP, Windows 2003, Windows Vista, Windows 7 & Windows 8

Responsibilities Included:

Supervised all the Office and Site Operations of the Team.

Coordinated with the Clients on various Issues.

Configured and Maintained CCTV Security Systems in 29 Different Facilities of the Saudi Eastern Province.

Installed and Setup a new CCTV System in ARAR Local Office & QURRAYATH Ware House.

Troubleshooting Hardware and Software Conflicts.

Installed, Configured, Maintained & Provided Support to Routers, Switches & Hubs.

Provided backup and restoration of day-to-day data.

Prepared Documentation for Various Software and Hardware Problems.

Installed Various Software Packages along with their Upgrades.

Team Lead, SECO’s different Sites (Jeddah,Mecca,Madina & Tabuk)

Nov 2011 – Nov 2012

Environment: Windows XP, Windows 2003,Windows Vista & Windows 7

Responsibilities Included:

Installed, Configured and Maintaining CCTV Security Systems in SECO, Jeddah Admin Building, Jeddah Warehouse/ Store, Medina Warehouse, Mecca Admin Building and Tabuk Warehouse KSA.

Troubleshooting Hardware and Software Conflicts.

Installed, Configured, Maintained & Provided Support to Routers, Switches & Hubs.

Provided backup and restoration of day-to-day data.

Prepared Documentation for Various Software and Hardware Problems.

Provided Desktop Support for end users and was part of the technical

support team.

Installed Various Software Packages along with their Upgrades.

Computer Technician, Royal Commission, Jubail Sept 10 – Nov 2011

Environment: Windows XP, Windows 2003, Windows Vista & Windows 7

Responsibilities Included:

Configured and Maintaining CCTV Security Systems in ROYAL COMMISSION, JUBAIL, KSA.

Troubleshooting Hardware and Software Conflicts.

Installed, Configured, Maintained & Provided Support to Routers, Switches & Hubs.

Provided backup and restoration of day-to-day data.

Prepared Documentation for Various Software and Hardware Problems.

Provided Desktop Support for end users and was part of the technical

support team.

Installed Various Software Packages along with their Upgrades.

Computer Technician, Saudi ARAMCO, KSA Sept 08 – Sept 2010

Environment: Windows XP, Windows 2003, Windows Vista & Windows 7

Responsibilities Included:

Configured and Maintained CCTV Security Systems in ARAMCO.

Troubleshooting Hardware and Software Conflicts.

Installed, Configured, Maintained & Provided Support to Routers,

Switches & Hubs.

Provided backup and restoration of day-to-day data.

Prepared Documentation for Various Software and Hardware Problems.

Provided Desktop Support for end users and was part of the technical

support team.

Installed Various Software Packages along with their Upgrades.

Network Administrator, Star Group Hyderabad Jul 04 – Jul 08

Environment: Windows XP, Windows 2003

Responsibilities included:

Installed, Configured and maintained Microsoft Windows (All Platforms) and servers.

Administered user accounts, user rights and groups.

Managed and maintained disk space for users.

Troubleshooting hardware and software problems.

Installed, configured, maintained & provided support to printers, Routers, Switches & Hubs.

Prepared documentation for various hardware and software problems.

Provided desktop support for end users and was part of technical support team.

Software packages – installation, upgrades and troubleshooting.

Unix Systems Junior Admin, Sunnet Computers Mar 03 – Mar 04

Environment: Sun Solaris 7, Windows NT 4.0/2000.

Responsibilities included:

Installed, Configured and maintained Microsoft Windows (All Platforms) and servers.

Administered user accounts, user rights and groups.

Managed and maintained disk space for users.

Troubleshooting hardware and software problems.

Installed, configured, maintained & provided support to printers, Routers, Switches & Hubs.

Prepared documentation for various hardware and software problems.

Provided desktop support for end users and was part of technical support team.

Software packages – installation, upgrades and troubleshooting.

COMPUTER SKILLS

Software : MS Office2000, MS Office 2003 MS Office 2007.

Operating Systems: Windows NT Server, Windows 98, 2000, XP, Windows 2000 Professional, Server, Windows 2003 & Windows Vista and Windows 7.

Other Skills : Installation of Solaris 7/8/9/10, Red Hat Linux 9.x and Installation Of

Microsoft Windows Operating Systems.

Declaration:

Given an opportunity, based on my qualification and skills acquired, I would be able to achieve Organizational goals with confidence eagerly waiting for your positive response enabling us to meet for an interview. I enjoy healthy disposition, adopt a non-acrimonious approach in dealing with personal and exercise sincerity at work .I remain.

REFERENCES Available on request

Place: HYDERABAD (India) Yahya Feroz

Date:

Mobile No: +91-879*******

Email: ac6tdf@r.postjobfree.com

Yahiya Feroz



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