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Sales Loss Prevention

New York, New York, United States
August 27, 2018

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917-***-**** MANHATTAN, NEW YORK 10040



A zealous and motivated professional with a long-standing Management and finance background seeking employment in a top-tier firm where I could expose my attention to detail, communication and organizational skills in addition to my academic and professional training in a fast-paced environment within the financial crimes and enforcement umbrella.


Bachelor of Science, Economics and Political Science CUNY John Jay College of Criminal Justice, New York, NY August, 2 015 - June, 2018 Study-Abroad Program

Lorenzo de’ Medici Institute, F lorence, Italy J anuary - February 2017 Organized Crime course


● Proficient in Microsoft

Office Suite

● (Word, Excel,

PowerPoint &


● Proficiency in


● Outstanding analytic

and research skills

● Proficient in Google


● Strong ability to meet


● Proficiency in research

databases i.e., Zotero,

Global Compliance


● Fluent in English and


● Limited proficiency in

Portuguese, Italian,

and Arabic

● Strategic planning and

business development-

experienced with



Federal Reserve Bank New York, NY October, 2 017 - May, 2018 Central Bank International Currency services

● Learned and understood t he importance of due diligence and knowing your customers to effectively put together investigations

● Reviewed customer’s internal currency accounts to identify potential external AML/CFT risks

● Participated in Global compliance training with specific platforms, which helped navigate databases and research specific countries. This helped collect and analyze data that provided solid ideas to create a final risk framework that would be followed by all departments in the Federal Reserve

● Learned, Analyzed, accessed policies, procedures and best practices in order to effectively contribute solid ideas to the team

● Reviewed, summarized, and analyzed Department of state country risk reports, as well as other sources this helped efficiently perform due diligence and put together investigations that helped analyze potential suspicious TF funding activity

● Learned to provide a productive rational basis for better decision making when mitigating risks

● Assisted a team of 3 in building a strategic framework to better prevent and monitor future risks

● Helped put together a series of search strings using basic HTML coding on a database. This was useful in creating a newsletter utilizing currency customer investigation reports that helped monitor possible external AML/CFT risks to CBIS

● Identified resources and publications for better external news pull that helped monitor potential risks

● In charge of organizing and emailing newsletter to the team twice a week

● Conducted quantitative and qualitative AML/CFT research

● Helped develop metrics using statistics to help measure the probability of potential AML/CFT risks

● Interpreted and analyzed quantitative results and metric predictions for risk framework

● Communicated objectives and research outcomes on a daily basis EXPERIENCE

SMARTEX February, 2012 - Present


● Analyze potential client's credit reports and guide them on necessary steps needed to improve their financial situations

● Review and collect necessary data about client’s income, assets, debts, expenses, credit reports, or other financial information

● Create debt management plans, spending plans, or budgets to assist clients to meet financial goals

● Negotiate with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions, time extensions, and set up payment plans

● Explain general financial topics to clients such as; credit report ratings, bankruptcy laws, consumer protection laws, wage attachments, and collection actions

● Conduct research to help clients avoid repossessions, foreclosures and help them remove levies and wage garnishment

Christian Dior March, 2012 - October, 2013


● Directed and motivated a 15 member sales team

● Implemented marketing skills to help the team in achieving outstanding sales records.

● Traveled to meet company clients at specific retail locations to initiate the concept of these luxury-goods to the organization and drive the sales team in that direction

● Coordinated and collaborated proactively with account management team and potential clients to develop leads for the products and close deals.

● Brainstormed market status and according to that construct products. Associate with present clients using company products to create strong relationships and carry out growth in business from these accounts

Sephora, US October, 2006 - September,2012


● Hired, Trained, supervised and motivated a 50-member team of full/part time associates

● Directed day to day activities on sales stage with a 10-million-dollar inventory drive

● Implemented coaching at the moment trainings, and modules for better employee compliance with policies and procedures

● Developed interactive trainings to build the most knowledgeable and professional team of product consultants in the beauty industry

● Oversaw sales and business development functions including new product effectiveness, customer relationship

OPERATIONS / LOSS PREVENTION October, 2004 - October, 2006

● Implemented sales, service incentive programs and loss prevention initiatives key to moving operations profit ranking from 23 to number 2 in the northeast region

● Reduced theft by 30% in the Manhattan district

● Developed comprehensive loss prevention programs

● Promoted programs internally through P.O.S. systems, advertising, and computer software

● Successfully analyzed sell-through techniques to project better product pull

● Set higher expectations and instituted team member accountability resulting in a 3% revenue increase over a period of one year


JUVENILE DETENTION OFFICER Clearwater, FL July, 2001 - October, 2004 Complied with Florida statues, Florida administrative codes. DJJ policies and procedures.

● Conducted appropriate searches related to safety and security, included but not limited to detainee’s visitors, vehicles, and facilities and property

● Responded to emergency situations. Included but not limited to, the control of violent detainees using appropriate verbal, and physical protective action response techniques

● Processed the admission and release of detainees per established policies and procedures

● Maintained logs, written reports, and completed all required paperwork related to the operation of a secure detention facility

● Operated security, safety, and emergency equipment devices

● Retrieved, and input data and information in the juvenile justice information system, as required

● Transported detainees to court, other departments of juvenile justice or provider facilities, medical appointments, emergencies, and other locations as ordered by the courts

● Interacted and communicated with other staff, visitors, and detainees professionally and in a way that ensures safety and security


Will be furnished upon request

.2 12.720.6033

M 9 17.902.1801

E r

Natasha Graf

Tel: 2-12-237-**** Email: n

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