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Desktop Support

Tampa, Florida, United States
August 24, 2018

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Kenneth Foglietti

**** *. **** ***** ******* Apt. 8-757-***-****

Tampa, FL 33611


An information security practitioner with 2 years of experience in IT Security. A driven professional who specializes in port scanning, vulnerability scanning, and gaining and maintaining access to networks. A Certified Ethical Hacker, who is determined to make advancements in the field of security.

Areas of professional expertise:

• Penetration Testing

• Port Scanning

• Vulnerability Scanning

• Kali Linux

• Metasploit

• VirtualBox


Certified Ethical Hacker March 2017 – Present

Proficient in using VirtualBox to create virtual networks that are designed for penetration testing.

Penetration Tester-in-Training

Adept at the search for and exploitation of vulnerabilities in network settings.

• Vulnerability Scanning: Professionally trained to perform scans to determine which ports are open and their associated settings, as well as hardware devices and settings. The resulting data is used for penetration testing.

• Penetration Testing: Various tools, such as Kali Linux and Metasploit are used to exploit the flaws found in the vulnerability assessment.

Independent Technical Support January 2004 – Present

Self-employed in repairing computers for clients.

Hardware and Software Support Agent

Install and troubleshoot hardware and software.

• Software: Perform virus scans, research, and execute proper virus removal methods. Ensure files are backed up and the equipment is restored to working conditions.

• Networking: Troubleshoot and repair LAN, ensuring uninterrupted connectivity.

• Hardware: Experience with building computers from scratch, using spare parts, and repairing existing hardware problems, usually by researching the problem, and replacing the hardware, or by updating the drivers.

Department of Alcoholic Beverages Control (ABC) September 2016 – July 2018

ABC is a state-run agency that has grossed nearly $900 million in this past year, and staffs 3,200 employees, with 350 stores that provide service to the state of Virginia.

Sales Associate

Provide advice and guidance to customers. Educate them about the various merchandise that is available for purchase.

• Customer Service: Educate customers about the various products and services that ABC can provide for customers, including placing special orders for products, and recommending quality products to customers.

Jersey Mike’s Subs (JMS) December 2017 – July 2018

JMS was founded in 1956 and currently has over 1,500 locations worldwide.

Crew Member

Prepare superior quality sandwiches for customers, and provide an enjoyable dining experience.

• Customer Service: Answer questions about the food menu, and accurately place orders for customers.

• Team-Based Work: In order to efficiently fulfill accurate orders, each station communicates with the next, down the line.


Virginia Polytechnic Institute and State University (Blacksburg, Virginia). Bachelor of Arts (Fine Art) Digital Video & Photography (2011)

New Horizons Computer Learning Centers (Richmond, Virginia).

CompTIA Security+ (2016)

EC-Council CEH (2017)

ComptTIA CASP (In Progress, est. 2018)


Mapping Spectral Traces: Responsibilities include filming videos and taking stock photos at different locations, while collaborating with other production teams. (Traces, 2010)

WATCH IT!: Created an art exhibition at the Taubman Museum of Art. In order to complete the exhibition on schedule, communication with the artists was of utmost importance. (WATCHIT!, 2011)

AAE Promo Video: Responsibilities included operating cameras, monitoring audio levels, and taking stock photos to be included in the final project. (AAE Promo, 2011)


Computer skills: Adobe Photoshop, Adobe After Effects, Kali Linux, Windows XP, Windows 7, Windows 10, Windows Server 2012, VirtualBox, Microsoft Office

Other skills: Photographer, Video Editor


Computer Doctor of Norfolk – Trainee: A small, independently owned business that repairs computers and provides services to clients. Volunteered to help the owner, in order to gain advanced computer skills. (2004)

Charlottesville Photography Initiative – Photographer: A local non-profit community outreach organization that allows photographers to discuss, critique, and advance their photography skills, and to build communication and problem-solving skills. (2012 - 2013)

References will be provided upon request.

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