Customer Service Administrative Assistant
Resume:
Melissa Marie Anderson
Forked River, NJ 08731
********@****.***
OBJECTIVE: Possesses a B.A. in English Literature and Psychology, expertise in Microsoft Office. Looking to leverage my knowledge and experience as an administrative assistant.
EDUCATION:
Kean University Union, NJ May 2018
Bachelor of Arts Degree in English Literature and Psychology
Magna Cum Laude
HIGHLIGHTS:
Strong Communicator Organization & Time Management Skills
CPR & AED Certified Customer Oriented
Strong Interpersonal Skills Expertise in MS Office
WORK EXPERIENCE:
Child Youth Program Assistant CY-02 Joint-Base-McGuire Dix Lakehurst Lakehurst, NJ May 2018- August 2018
Provided safe, happy and nurturing care for children. Maintained control and accounts for whereabouts and safety of children. Assisted in providing and leading planned activities for program participants. Helped establish a program environment that promotes positive interactions with others. Interacted with children using approved child guidance and development techniques. Responsible for children portfolios, lessons plans, and behavioral plans.
Pre-K Teacher / O.C.E.A.N INC., Head Start Toms River, NJ March 2017-April 2018
Maintained discipline within the classroom of 3-5-year old children. Provided a clean, healthy and safe environment for the children. Facilitated developmental and cognitive skills utilizing the Head Start philosophy.
Shore Metric Car Care, Inc. Customer Service Forked River, NJ May 2014- August 2017
Responsible for billing, appointments, emails, and faxing pertinent information, worked with customers providing positive and professional relationships, communicated with manager and customers on a daily basis. Expert on customer service and maintaining a positive relationship with clients. Emphasized the use of cutting edge technology in advertisements.
RS Fitness Child Care/Customer Service Forked River, NJ May 2008-August 2015
Responsibilities included working closely with customers to serve their needs via phone, email, or in-person, educated clients on physical fitness information, modeled appropriate use of equipment, established clean working environment
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