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Customer Service Data Entry

Hampton, Georgia, United States
August 24, 2018

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Monica Powell

Work from home Data Entry

Atlanta, GA


Authorized to work in the US for any employer

Work Experience

Customer Service/Data Entry Specialist

AT&T - Atlanta, GA

December 1996 to August 2016

I am a Retired Customer Service/Data Entry Specialist, after twenty years, from AT&T. There were many duties to perform and challenging, with updated work details often. I handled incoming calls and made out bound calls regarding business customers accounts. It was fast pace and interesting, I got to know many customers, update accounts accordingly, skip trace and get payments on past due accounts I also made payment arrangements and updated while doing inbound calls. Education

Associates in Accounting

Georgia State University - Atlanta, GA

June 1982 to May 1984



Data Entry/Customer Service, Call Center, Customer Care, CSR, Data entry, Microsoft Office, Collections, Inbound - Outbound calls and payment arrangements on deliquent accounts. Certifications/Licenses

Customer Service Skills assessment - Proficient

July 2018

Indeed AssessmentsTM evaluation completed with Proficient rating. View my results: Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I am very efficient and love challenges. Also, I am a responsible employee who is on-time and dedicated.

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