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Customer Service Safety

Location:
Gallatin, Tennessee, United States
Posted:
August 24, 2018

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Resume:

PROFESSIONAL SUMMARY: Seasoned Communications Installer with more than 20 plus years in the field. Experienced in commercial environments implementing all data, phone and voice lines. Adept at answering clients questions, following complex instructions, and performing routine setting up data closets. Adequately handles medium

or small installations. I have all the tools necessary to do the work. I am willing to travel in or out of the state.

PROFESSIONAL KNOWLEDGE:

Customer rapport

Development

Customer Service

Problem Solving

Project Management

Safety Procedures

Time Management

Inventory control

Computer Savvy

Ordering

Structured cabling

Communication

Defensive Driving Training

Fast Learner

Interpersonal Skills

Orienting

Team Building

WORK EXPERIENCE:

Owner/ Installer

Traveled to customers locations to install, maintain, or repair telecommunication lines.

Adhere to safety procedures, such as checking equipment regularly and creating barriers around work areas.

Set up cable pulls for large job, then pull lines through ducts or celling’s.

Inspired direct reports daily to complete task given to meet the needs of the customer and the store.

Conducted daily meeting with department managers to establish stores daily needs.

Developed top- talent associates for next level advancement and coached development needed associates for improvement.

Driver

Established rapport with clients to provide a safe, courteous, and comfortable transportation to pre-determined destination.

Interacted with clients and responded to their request in friendly, professional and courteous manner.

Recorded picked up and drop off locations, as well as time and mileage.

Performed preventative maintenance checks on the vehicle to ensure tire pressure and fuel levels were accurate for client’s destination.

EMPLOYMENT HISTORY

Uber/Lyft, Gallatin/ Nashville, TN May2010 –July 2017

Communication Technology Association, Columbus OH July 2003 – May 2010

REFERENCES: Available upon request



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