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Manager Customer Service

Location:
Kampala, Central Region, Uganda
Salary:
2,500,000
Posted:
August 24, 2018

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Resume:

MR. SEGUYA JAMES - CURRICULUM VITAE

ADDRESS

WATOTO CHURCH UGANDA

P.O.BOX.26366

KAMPALA

UGANDA

PERSONAL CONTACTS

TEL: 077*******

TEL: 075*******

EMAIL ADDRESS

ac6shr@r.postjobfree.com

ac6shr@r.postjobfree.com

ac6shr@r.postjobfree.com

1.BIO DATA

NATIONALITY: UGANDAN

DATE OF BIRTH: 24TH- SEPTEMBER – 1979

PLACE OF BIRTH: NSAMBYA HOSPITAL

RELIGIOUS AFFILIATION: CHRISTIAN

MARRITAL STATUS: MARRIED

SEX: MALE

2.OCCUPATION

PROCUREMENT OFFICER/STORE MANAGER BABY WATOTO SUUBI

3.EDUCATION

[2007 – 2010] NDEJJE UNIVERSITY UGANDA

BACHELORS DEGREE IN PROCUREMENT & LOGISTICS MANAGEMENT

[2003 – 2007] MAKERERE UNIVERSITY BUSINESS SCHOOL UGANDA

DIPLOMA IN BUSINESS ADMINISTRATION

[2003 – 2007] MAKERERE UNIVERSITY INSTITUTE OF ADULT AND CONT. STUDIES

CERTIFICATE OF ACCOUNTANCY

[2000 – 2003] STANDARD HIGH SCHOOL ZZANA

U.C.A.E. CERTIFICATE

[1996 – 2000] STANDARD HIGH SCHOOL ZZANA

U.C.E. CERTIFICATE

[1995] OLD KAMPALA PRIMARY SCHOOL

P.L.E. EXAMS

4.OTHER RELEVANT COMPETENCIES

Achievements: I set and met challenging goals and seek long term improvement.

Team working: I build teams.

Customer Service Orientation: I address underlying customer needs

Flexibility: Identifies practical approaches in order to get the job done quickly and effectively

Working strategically: Focusing on the long term.

Keen on wastage minimization

Computer literate [MS EXCEL, WORD, POWER POINT]

Leadership skills

An eye for excellence

5.PROFESSIONAL EXPERIENCE

[2012 – TO DATE] WATOTO CHILD CARE MINISTRIES UGANDA

STROE MANAGER

Provide over strategic plans and control to all baby Watoto suubi stores

Manage the department supplies

Restructure new store systems

Redirect team members directly dealing with stores

Maintained company standards and excellence

I have successfully managed to match all unit requisitions with expected monthly expenditures for the ministry there by reducing un necessary wastage of organizational resources

[2009 – 2010] FES HOSTELS UGANDA LIMITED

PROCUREMENT OFFICER

Assist in providing strategic plans and give procurement advise to the proprietors of the enterprise

Participated in procuring building materials for the three hostels

Reviewed and clarify the roles of different staff members in line with the management strategic plans

Managed the enterprise expenditure and incomes

Coach and mentor staff

Ensure that staff are performing according to their job description

Prepare financial reports and statements

[2007 – 2008] ENERGY INSTITUTE OF UGANDA

PROCUREMENT OFFICER

Assist in providing strategic plans and give procurement advise to the proprietors of the institute

Participated in procuring institute materials for all the departments in the institute

Reviewed and clarify the roles of different staff members in line with the management strategic plans

Managed the institute expenditure and incoming cheques

Coach and mentor staff

Ensure that staff are performing according to their job description

Prepare financial reports and statements

[2005 – 2006] MAKERERE UNIVERSITY MUSIC DANCE & DRAMA DEPARTMENT

PROCUREMENT OFFICER

Assist in providing strategic plans and give procurement advise to the Head of the department

Participated in procuring department equipments & materials for the department

Built team work in different staff members so as to achieve management strategic plans

Managed the department expenditure and procurement

[2004] HUNGER PROJECT UGANDA

TEMPURALY DRIVER

6.INTERESTS

SPIRITUAL GROWTH, SPORTS & MUSIC [PRAISE & WORSHIP]

7.OTHER TRAINING SKILLS

CERTIFICATE IN CHILD PROTECTION POLICY

8.REFEREES

1.DR. LWANGA CHARLES

PROFESSOR. PITS BURG UNIVERSITY

UNITED STATES OF AMERICA

TEL: +1-740-***-****

2.MRS. MIRIAM HAMALA

TEAM LEADER

BABY WATOTO MINISTRIES UGANDA

TEL: +256*********

3.DR. JAMES NKATA

GENERAL DIRECTOR

U.M.I

4.DR. MELLY KWAGALA

DEAN FACULTY OF BUSINESS ADMINISTRATION

NDEJJE UNIVERSITY MENGO

5.DR. ENG. FRANK SEBBOWA

C.E.O

UGANDA INVESTMENT AUTHORITY

6.PASTOR REMMY MUWONGE

PASTOR WATOTO CHURCH NTINDA

TEL: +256*********



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