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House Keeping

Washington, District of Columbia, United States
August 23, 2018

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Jeanella Taylor

571-***-**** 128 Wayne pl se apt 102

***-***-**************, *.*. 20032

U.S. Citizenship


Industrious and self-motivated individual who is constantly seeking to improve self and circumstances through all challenges.

Work Experience

Site Supervisor 1/2003 – 2/2013

White Glove Services S: Marion Clark

Oxon Hill, MD P: 301-***-****

MANAGERIAL: Supervised and trained 8 employees. Assigned tasks to workers.

Issued supplies and inspected completed work for conformance to standards. Responsible for weekly and monthly inventory. Responsible for maintaining proper inventory control of supplies and materials needed for the cleaning program. Scheduling of site crews as well as construction site clean-up. Responsible for timesheets and daily reports on each crew member on shift. Cleaned houses and apartments for government and private inspection which includes model homes and construction site. Clean building floors by sweeping, mopping, scrubbing or vacuuming them with provided facilities equipment. Perform trash removal and replace containers with empty bags. Service, supply and clean restrooms including all fixtures; toilets, urinals, partitions, walls, vents and mirrors. Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees. Dust furniture, walls, machines, and equipment. Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications. Clean and restore building interiors damaged by fire, smoke, or water, using commercial cleaning equipment. Clean, wash and disinfect drinking fountains.

Wash all finger marks from walls, doors, hardware and glass. Clean break room sinks and counters. Report damages and acts of vandalism. Wash and buff floors with floor polisher. Wash entrance and exit floors. Clean walls and toilet partitions. Patrol entire site for any trash and/or spills that needs to be cleaned. Outstanding customer service skills in respect of residents and staff members.

Work Experience

Receptionist 6/1996 – 12/1999

Clark & Company S: Alice Clark

Waldorf, MD P: 301-***-****

ADMINISTRATIVE: Enthusiastically greets each employee, contractor, visitor and guests using the proper greeting for time of day to create a friendly positive entrance. Ensure that guests and appointments are directed to the appropriate individual. Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Answers phone in a professional and courteous manner and uses proper phone greeting. Ability to multitask, great organizational and customer service skills, and possess great customer service skills. Provides general clerical and administrative support to all levels of professionals. Light typing and filing. Experience with Microsoft Word and Works. Handled posting and scheduling of employees. Received and routed incoming mail. Responsible for updating office directory. Assists in ensuring office and conference room are clean and well-organized. Maintain the front desk area according to company policy. Follow and report any and all safety concerns. Operate general office equipment and provide secretarial support for the manager, supervisor, or department head. Ability to communicate effectively, orally and in writing in order to advise and assist employees in completing any required reports or documents and/or issuing any general clerical/administrative procedures for the agency. Comprehensive and thorough working knowledge of the programs, goals, priorities, policies and administrative procedures of the organizational entity to which assigned, and skill in applying this knowledge in completing assignments and/or administrative program support operations. Maintains safe and clean reception area including cleanliness of conference room.


06/1998 Diploma

McDonough High School, Waldorf, MD

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