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Property Manager Customer Service

Lake Worth, Florida, United States
August 23, 2018

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M: 914-***-****

CHRISTINA COLON Boca Raton, FL **428


Experienced Residential Property Manager successful at raising occupancy rates by

securing long-term tenants.


Management, Sales, Excellent Customer Service, Marketing, Leasing/Rentals Accounting, Rent Collections, Payroll, Yardi, Onesite/Realpage, Evictions, Notices, AMSI, AvidXchange, Microsoft Office-Excel, Yieldstar/LRO Pricing, FL Notary


Property Manager - Courtney Park

Lake Worth, FL - April 2016 – Current

Communicate with residents and families on all relevant apartment issues and payment options

Manage the day-to-day operations including resident retention, vendor contracts; process rent payments, approve vendor invoices on Avid system, schedule quarterly community inspections

Manage, train leasing staff, conduct performance reviews, counseled, terminate

Assist with monthly financial statement variance and trend analysis

Negotiate, code and approve contracts with vendors to reduce property cost

Manage all marketing of the property through community involvement and advertising

Perform monthly accrual and allocation journal entries

Manage and resolve all delinquency issues, process renewals, coordinate move-ins and move-outs

Property Manager - Havenbrook Homes

Boynton Beach, FL - March 2015 to April 2016

Manage a portfolio of 311 homes

Monitor and correct discrepancies with multiple general ledgers

Perform special projects; Train Property Managers on Yardi System

Assist in preparation of transaction related documents;, monthly and annual reports

Obtain estimates/invoices for repairs; generate and track service orders; coordinate contractor services

Sort, code and ensure accuracy and compliance with contracts of all property invoices

Ensure maintenance and property appearance is in the highest possible standards within company guidelines

Assist in the timely execution of property renovations, inspections and contractor work orders

Coordinate resident move-ins/move-outs; process deposit accounting; enter/approve vendor invoices

Onsite Assistant Property Manager - Quiet Waters

Deerfield Beach, FL - October 2011 to February 2014

Communicate regularly with tenants, contractors, vendors, and maintenance staff

Supervise on-site operations; record keeping and procedure

Train new hire Leasing staff; audit resident files for accuracy; complete move-in applications

Process weekly traffic activity and accounting month end reports

Prepare lease renewals; monitor Insurance recertification and resident’s water balance

Post rent in Yardi; eviction processing; reduce accounts receivable

Process three, seven day notices, balance due notices, NSF fees; deposit accounting

Enter purchase orders for PO; approve invoices for payment

Leasing Consultant - Sunrise Harbor

Ft. Lauderdale, FL - March 2007 to September 2011

Greet and qualify prospects

Inspect models; monitor availability market ready apartments

Assist with processing commercial retail renewals, work orders and vendor invoices

Demonstrate community amenities, apartment model; apply product knowledge to clients needs by communicating the features and benefits; Close the sale

Train new employees on Onesite/Realpage

Properties Leasing Administrator - Sheltair Aviation

Ft. Lauderdale, FL – September 2014 to March 2015

Tour office and aviation hangar space; close the deal

Prepare lease renewals; monitor Insurance re-certifications

Post rent in Yardi; reduce accounts accounts receivable

Process three, seven, balance due notices and NSF fees


Clinical Skincare/Licensed Esthetician - Florida Career College Hollywood, FL

Real Estate Training Sales Associate- CAM Certificate Training – Gold Coast School Boca Raton, FL

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