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Quality Control, Management, Kaizen, 5S, Assembly

Murcia, Region of Murcia, 30011, Spain
August 25, 2018

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Wendi Dover

Quality Control Technician

Auburn, GA 30011


Work Experience

Dental Technician

Pittman Dental Laboratory - Gainesville, GA

**** ** *******

Create working model and die from cast

Assemble crowns and bridges in accordance with specific doctor instructions Quality Control Technician II

I-Tech/KYODO - Lawrenceville, GA

July 2016 to March 2018

Manufacturer of plastic blow molded objects, QC responsible for hourly records of QC criteria for individual production lines. QC is responsible for alerting Production Technician, Shift Leader, and Plant Manager of current nonconformity so that the issue may be resolved as quickly as possible... which is a very BIG component of the Kaizen suggestions and studies! Assist attorney

Fitzgerald and Burruss, LLC - Gainesville, GA

2010 to 2012

with scheduling, appointments, invoicing services

Detail-oriented-edited and proofread contracts and documents Microsoft Excel, Word, Outlook, Access

Data Entry; 60+ WPM

Dental Technician

Specialty Appliances - Cumming, GA

2010 to 2011

Assembled Herbst Appliances (internal mouth retainers/headgear) using microscopic laser Used X-rays to assemble Herbst Appliances to fit each patient perfectly Ordered supplies, chart documentation, sterilization Sandblasting, electropolishing, soldering, contact welding, grinding and polishing Assembly Operator

Roper Pump Company - Commerce, GA

2009 to 2010

Assembled ammonia refrigeration components, specifically the float switch designed to control flow of refrigerant

Tested each piece to ensure 100% quality and performance of every individual float switch produced Labeled and packaged each product in accordance with the requirements of specific customer requirements.

Analyzed and inspected assembly process for defective parts, tools, and equipment, and substandard work.

Handled recurring production problems and assembly process issues (root cause investigation/reports) Requested, ensured, and expedited work flow by replacement supply of conforming parts for nonconformities

Maintained plant equipment and compiled plant production and maintenance reports Ensured proper maintenance of assembly line products Handled small part assembling and connecting tasks on the assembly line Quality Assurance Associate

TD Automotive Compressor - Pendergrass, GA

2005 to 2009

Performed hourly checks in accordance with SPC guidelines Inspected, removed, and documented non-conforming material from production areas Utilized kaizen (continuous improvement) to ensure superior productivity, cleanliness, and safety in the work

environment, familiar with 5S methods and QS/ISO standard operating procedures Reviewed fabrication records according to specifications and procedures Released product record to be reviewed and endorsed by QA Manager Provided customer assistance during product failures and complaints Group Leader Sub Assembly/QA Associate

Unisia Steering Systems - Oakwood, GA

1995 to 2005

Supervised 5 employees on a daily basis: supplying 3 fast-paced lines with correct internal components Trained new

employees/document level of progress in weekly log: hourly data input (production, scrap, maintenance tracking)

Randomly pulled torque and concentricity checks on sample parts; sample incoming/outgoing products

Utilized micrometers, blueprints, depth gauges, torque checks, etc. Visual and audio inspections (sound performance tests dB levels) Education

Computer Technology and Customer Service Specialist Middle Georgia Technical College



New Horizons Medical Inst Winder - Winder, GA

May 2009 to August 2009


National Healthcareer Association (CPhT) East Hall High School Gainesville - Gainesville, GA Skills



Certified Pharmacy Technician (CPhT)

March 2010 to March 2015

Received certification through National Healthcareer Association Ga Work Ready Gold Certified

Additional Information


Soldering Herbst Appliance Laser/Spot Welding Manual Assembly ISO Quality System Data Entry Managerial Skills

Utilized Kaizen Methods Microsoft Outlook, Word, Excel

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