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Customer Service Data Entry

Location:
Pittsburgh, Pennsylvania, United States
Posted:
August 25, 2018

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Resume:

WILLIAM J MOLNAR

QUALIFICATIONS

* ****** ** ***** ** financial institution

10+ years customer service, clerical/administrative support experience in numerous clerical settings

Experience with HR initiatives including recruitment, screening and orientation of new Hires

Possess a strong sense of commitment to the company with a high aptitude for learning new job functions

Works well independently as well as collaboratively in a team environment.

Exceptional organizational and time management skills to prioritize, forecast plans and work efficiently

Able to communicate effectively with all organizational levels, build relationships of trust

Dedicated and enthusiastic team player able to motivate co-workers

Microsoft Office 2000/up, Oracle, Excel and Access SAP-utility database system, data entry PROFESSIONAL EXPERIENCE

Adecco – PNC Bank in the Auto Loan Dept (contract). 05/2018 – 8/13/2018

Data entry functions geared to the accurate and timely processing of Auto Loans for PNC Bank. Strong attention to details to ensure highest level of quality with time management skills to meet volume objectives.

Easton Personnel – Bank of New York/Mellon in the Mortgage Division (contract) 05/2017 – 01/2018

Quality Control Clerk

Quality Control clerk proofreading materials (deeds, title policies, endorsements and other docs) to be processed and mailed out to banks and companies requesting them

Requires strong attention to detail, communication and time management to ensure complete accuracy

Processed generally 500-800 packets a day ensuring details such as addresses, signatures and determining Final Form from “CC” versions, and addressing any inconsistencies with processors who would correct the issues for mailing

Spherion Temporary – Life Point (contract) 10/2016 – 02/2017

Scanning Department

Duties included data entry, proofreading and clerical support as needed to ensure the proper documentation

Updating of customer databases regulated thru various insurance plans for 5 hospitals under Life Point’s management

Converting older billing system to a modern and current online system Managing conservator of family member 02/2013 –

10/2016

Adecco – MetLife (contract) 07/2008 – 09/2008,

08/2012 – 02/2013

Claims Adjuster

Clerical support and researching claims

Processing adjustments and updating customer information regarding deaths/illness/claims and adjustments

Data entry, scanning and research

Human Resource Representative

Responsible for duties assigned with an open enrollment project at MetLife

MetLife had acquired a bank and is bringing on 3000+ employees that needed information packets, job offers to be mailed, returned and recorded, background checked and verified for the conversion

Worked under the direction of the H.R. department

Lots of data entry, record keeping and phone follow-up Advance Employment (contract) 05/2012 –

07/2012

Accounts Manager

Clerical with emphasis on reception

Interviewing/testing, drug testing, scheduling/recruiting and mailings

Employment verification

Providing excellent customer service

WIS International 01/2008 –

02/2012

Inventory Associate

Dedicated crew member selected to perform inventories of various stores in the Tri-State area

Working primarily servicing Rite Aids and Dollar General stores in which we work M-F with a mandatory finish time of 8hrs to count entire store

Heavy team oriented position, fast paced and emphasis on accuracy/customer service EDUCATION

Sawyer School

Associates Degree in Communications Systems Management



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