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Quality / Supplier Quality Engineer

Warren, Michigan, 48088, United States
August 22, 2018

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***** ** ****** *****

Warren, MI 48088

Cell# 586-***-****


Manufacturing / Quality / Supplier Quality Engineer with twenty-five years of experience performing a variety of duties including:

Quality / Supplier Quality Engineering

Process Engineering / Auditing

Product Launch Engineering

Supervision / Production Management

Training / Systems Integration

Process Improvement Consulting


Software: Windows 7, 8.1 & 10, ’98, XP & Vista, Office 2000, 2013 & 365, G&M code and APT part programming, MPACT, SIMFACTORY, DOS, HTML, Covisint (Chrysler), Front Page, GagePak, MS Project, Paint Shop Pro, AS-400, WPS, AutoCAD LT, MiniTab, Smartsheet & SAP.

Programmable Automation Systems: Various CMM, CNC machines & robotics made by ABB, Brown & Sharpe, Cincinnati Machine, Comau-Pico, Durr, Fanuc, Giddings & Lewis, Hardinge, Landis, Raytheon, Schenck, Valenite & many others…

Quality Assurance: Operator Work Instructions, APQP, PPAP documentation (Process Flow Diagrams, FMEA’s, Control Plans), QSB, GD&T interpretation, GR&R studies, JIT, 8D Reporting, ISIR, MRP, Six Sigma, SPC, Root Cause Analysis, !nternal & Supplier Training, Labeling, Risk Assessments, Lean Manufacturing, GM’s Foundations & Applications, Layered Audits, ISO 9000 & 13485, 3rd Party Containment Meetings & follow-up Corrective Action Assessments, ECN, GDP, SPQ, PSV, Project Engineering, MRB, ISO/QS-9000, Kaizen, 5S & Supplier Audits.


MS Production & Operations Management, Lawrence Technological Institute, Southfield, MI (May 2002)

ASQ Scholarship Award for Graduate Studies, ASQ Society, Akron-Canton Section (Feb 1994)

BS Automated Manufacturing Engineering Technology with Minors in Business Management, Liberal Arts & Drafting Technology, University of Akron, Akron, OH (May 1993)


Bike riding, travelling, baseball, computers, swimming, football, gardening, golf & new tech innovations.



Supplier Quality Engineer

Contract engineer reviewing & approving Medical Production Part Approval Packages (MPAP’s) submitted by vendors throughout launch of several types of Johnson & Johnson sterilization units used in hospitals worldwide.

Reviewing & approving MPAP’s (Medical Production Part Approval Packages) submitted by vendors for a new Johnson & Johnson product line (now Jabil’s largest line). Also, issuing 8D’s to suppliers for nonconforming issues & following up to achieve successful resolution. MPAP as well as 8D requirements were new to most suppliers. Therefore, provided training as needed to help them understand how to create/maintain required documentation & how to use root cause analysis tools to problem solve and achieve permanent corrective solutions. Participated in daily status & MRB meetings to address quality issues.

Addressed quality issues involving various other (smaller) Jabil product lines for EES, John Deere, Arthrocare, Big Belly, Christie, Phoenix, Smith & Nephew, Siemens & Stryker. Issued & followed up on CAR’s/8D’s as needed. Worked closely with management, engineering & shop floor personnel to resolve internal quality issues as well.

PHILIPS MEDICAL SYSTEMS, Cleveland, OH 2014 – 2016

Supplier Quality Engineer

Contract engineer reviewing & approving Supplier Product Qualification packages (SPQ's) submitted from vendors throughout remediation re-launch of various medical MRI product lines. Philips voluntarily shut down production after FDA violation findings. SPQ packages (depending on risk level) contain first article, certs (material, RoHS), GR&R study, special process validation, control plan & FMEA.

Daily status meetings to address any quality or delivery issues associated with various supplier products. Participated in MRB meetings & submitted 8D’s as needed to address quality issues. 25% travel to supplier sites to provide on-site technical support & training as needed including several months spent at a gear supplier developing various complex gears used in MRI units. SPQ & 8D requirements were new to most suppliers and they needed training on understanding how to generate/maintain required documentation & problem solve using root cause analysis tools to achieve permanent corrective fixes.

Continued on-site support and training until Philips achieved FDA compliance & resumed production.


Quality/Supplier Quality Engineer

Contract engineer reviewing & approving Initial Sample Inspection Reports (ISIR's) submitted from vendors throughout 5 new successful product line (heavy-duty bulldozer) launches. Worked closely with management & engineering to quickly address & resolve quality issues which could affect the launches.

Issued 8D’s as needed to quickly resolve quality issues and ensure permanent corrections achieved.

Participated in daily launch & MRB meetings to address any quality issues associated with product.

Represented quality on the floor during assembly of first-build production units & participated in follow-up review meetings. Supervised ALL quality inspections.

CASE NEW HOLLAND, Racine, WI 2010 - 2011

Supplier Quality Engineer

Contract engineer reviewing & approving Initial Sample Inspection Reports (ISIR's) submitted from vendors throughout 2 new successful product line (heavy-duty tractor) launches. Worked closely with management and engineering to quickly address & resolve any quality issues which could affect the launches. Issued 8D’s as needed to suppliers to quickly resolve quality issues and ensure good product.

Participated in daily launch & MRB meetings to address any quality issues associated with product.

Represented quality on the floor during assembly of first-build production units & participated in follow-up review meetings.

Submitted Layout Requests for new product sample submissions, addressed any quality issues found & worked with the supplier to get it permanently resolved.

Trained & supervised 4 additional quality engineers hired temporarily to help process ISIR's & meet launch deadlines.

In charge of generating all charts/graphs for quality manager to use in daily presentations.

TEREX AMERICAN-CRANE, Wilmington, NC 2008 – 2009

Quality/Supplier Quality Engineer

Contract engineer working with vendors to ensure consistent good product – high level building cranes. Provided technical support to suppliers as needed to improve product & quality systems.

Investigated internal nonconformities and worked to error-proof internal mistakes.

Daily MRB meetings followed up with root cause investigations of both internal & external quality issues (working with suppliers) to achieve permanent corrective solutions.

Team leader conducting follow-up audits to verify corrective action effectiveness.

Team leader in numerous Kaizen events to improve efficiency, agility & robustness in various departmental areas.

Generated all charts/graphs for quality manager to use in monthly quality meeting presentations.

PLASTECH, Monroe, MI 2007

Launch Readiness Quality Engineer

Contract quality engineer brought on board to work with other team members to perform internal audits, conduct training & offer suggestions on improving the quality systems of several facilities undergoing several new product launches for Chrysler.

Conducted internal audits of processes. Submitted & implemented various recommendations on how to establish a more robust quality system.

Trained employees on the improved quality system & how to manage it after launch team leaves.

Conducted follow-up audits to verify quality system effectiveness & that it was being maintained.


Operations Process/Supplier Quality Engineer

Technical contract quality engineering support for third-party automotive containment contractor. Performed on-the-job process analysis to facilitate continuous improvement and increase the robustness of inspection and rework processes in operations. Worked on 8D follow-up involving proactive sort, rework, CS1&2 (GM) and 3CPR1&2 (Chrysler) projects at various OEM, sequencer & supplier locations. Offered technical support to quickly identify, contain & resolve quality issues using root cause analysis and various problem-solving techniques. Verified effectiveness before closing 8D’s.

Performed preventive risk assessments on critical, high-risk operations & recommended improvements.

Conducted internal audits to continuously improve the quality systems and maintain ISO registration.

Conducted CS2 & 3CPR containment kickoff meetings at various Tier 1 & 2 automotive suppliers.

Included a 9 month assignment at AVON PROTECTION SYSTEMS (British manufacturer of protective equipment for military, aerospace & commercial use) in Cadillac, Michigan, offering engineering support throughout product launch of new type of gas masks for US military/aerospace.

Participated in team meetings with government & military personnel addressing various design & quality issues encountered during the launch.

Daily MRB meetings addressing supplier product with quality issues. Issued & followed up on 8D’s as needed.

Provided engineering support/training on error proofing techniques, gage selection & use, fixtures and tools, inspection methods, standardized work, labeling, packaging & shipping.

Validated automated assembly equipment & trained personnel on new system maintenance.


Quality/Manufacturing Process Engineer

Full-time employee with automotive electrocoating company. Worked with quality team to design and develop operator work instructions and train new employees. Worked with customers to establish and manage new business, address qualities concerns, audit quality systems, implement improvements to maintain high quality. Oversaw installation and production launch of new Fanuc robotic cells welding studs onto Chrysler rear seat tubs.

Work instruction development, employee training, supervising, auditing, continuously improving the quality system & maintaining our ISO/QS-9000 certification.

Worked with operators, engineers, managers, subcontractors, suppliers and customers in establishing APQP criteria for new product launches and to continuously improve processes, error-proof systems and achieve objectives.

Created and maintained PPAP’s (Process Flow Charts, FMEA’s, Control Plans, Capability Studies, etc.) and work instructions for all new product launches and active production parts.

Daily MRB meeting to address quality concerns. Issued 8D’s as needed to identify & correct root causes.


Process Engineer/Technical Trainer

Contracted to work for GM Engine Assembly Plant in Romulus, Michigan to help design and develop job aide operating and maintenance instructions for point-of-use locations and on a state-of-the-art intranet system used by operators, engineers and skilled trades to operate machines, minimize repair time & maintain continuous production.

Project Manager overseeing installation and successful production launch of new (Comau-Pico) cylinder head assembly cell for GM V-8 Powertrain engines.

Design/develop job aid operating & maintenance instructions for point-of-use locations within GM Romulus Engine Assembly & Willow Run Aerospace plants.

Design/develop & deliver technical training (blue print reading w/ GD&T interpretation, quality inspection tools/techniques, machine operation & quality issue containment) to various personnel at several different GM plants nationwide. Also conducted internal audits to continuously improve quality and help maintain QS-9000 registration.

FOCUS: HOPE, Detroit, MI 1994 – 1998

Production Manager/Process Engineer/Quality Lead/Technical Trainer

Contracted to oversee cell installation and help manage production launch of new GM exhaust manifold & various other military/aerospace projects in new, state-of-the-art Tier-one manufacturing facility.

Responsibilities included meeting launch deadlines and production quotas as well as training, evaluating, managing and disciplining new personnel added on as the project progressed.

Supervised personnel across a 6-cell area. Each cell typically contained 4 machine centers, 2 stand-alone CMM units, an RGV controller, 6-10 candidates & 1 team lead. Designed/developed job aid operating/ maintenance instructions for point-of-use locations.

Conducted daily MRB meetings to address quality concerns. Issued 8D’s as needed & followed up with suppliers to ensure effective resolution.

Helped establishing new quality department & played key role in aiding facility achieve initial QS-9000 certification.


Process Engineer/Quality Auditor

Contracted by several companies to analyze their production processes and generate solutions to help cut costs and improve quality.

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