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System Administrator Microsoft Office

Spring, Texas, United States
August 22, 2018

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Youngjae Jeong

713-***-**** • • 2111, Old Holzworth Rd, Spring, TX 77388

OBJECTIVE I am experienced Application & System Administrator with 6 years of experience, seeking a System Administrator with Telecom where I can apply my best implementation, and user support skills.


Application & System Administrator Seoul, South Korea

Hyundai Engineering CO., LTD. Feb 2011– May 2017

Provide support for implementation, troubleshooting and maintenance of IT system including day-to-day operations, monitoring and problem resolution for all user/server

Managed license system and addresses issues reported

Maintained Windows servers and DBMS servers

Configured and maintained DNS, Active Directory, and Group Policy

Installs, configures and supports enhancements to current application

Installs/loads operating system, Patches and application software

Provide helpdesk support and resolve problems to the users and client’s requirements

Coaches the end-user in troubleshooting or using application functionality

Coordinates patching of applications with the team and application users

Resolve a wide range of system issues, troubleshooting software

Configured and managed virtual cloud service (Citrix, VMWare)

Managed, maintained and implemented Engineering IT applications

(SmartPlant Enterprise suite : SPPID/SPI/SPEL)

Provide technical support to organizations internal users of desktop applications and hardware.


Experience Help Desk support

Troubleshooting skill (Windows Server, Network, Application)

Experience supporting Citrix, VMWare

Data management skills (MS-SQL, Oracle)

High Level of knowledge and understanding Microsoft Office


Tongmyung University Busan, South Korea

Bachelor of Science in Information Technology February 2009


MCSE (Microsoft Certified System Engineer) October 2008

CCNA (Cisco Certified Network Associate) October 2008

ITIL Foundation November 2008

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