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Mental Health Customer Service

Location:
Las Vegas, Nevada, United States
Salary:
17/hr
Posted:
August 22, 2018

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Resume:

JASMINE COLTRANE

301-***-****

ac6rum@r.postjobfree.com

A results-oriented, self-motivated student with an interest in health services management looking to expand in research and outreach; who works well with all levels of management, coworkers as well as constituents; seeks employment in the public health industry

EXPERIENCE

JUNE 2018 – AUGUST 2018

COMMUNITY SUPPORT WORKER, inner city family services

Individual, group, and family training in mental health management techniques.

Assistance with community transition planning and community linkage among low-income families.

FEBRUAY 2017 – MAY 2017

MENTOR, America Reads America Counts Partners in print

Designed Alternative learning techniques to increase learning

Assisted students with their math homework and classroom topics

Communicated the needs of students through weekly reports

MAY 2016 – AUGUST 2017

HOSPITALITY ASSISTANT, Conferences and vistor services

Manages various interactions in lobby of campus residence halls

Performed exemplary customer service to visitors

Managed hundreds of keys for residence halls

JANUARY 2016 – MAY 2016

ASSISTANT, Pregnancy aide center

Administered Pregnancy tests on patients

Efficiently cleared and prepared examining rooms

Assisted with recording vitals and patient information

Researched solutions to specific patient problems

Entered prescription and patient info into digital database

OCTOBER 2014 – MAY 2016

OFFICE CLERK, department of hearing and speech sciences

Transferred over 500 student paper files into digital database independently

Effectively utilized Microsoft office and office machinery

Prepared events hosted by the department

Communicated with faculty and students to address their needs

EDUCATION

JULY 2018

BS, PUBLIC HEALTH SCIENCE, University of Maryland

Certificate: College park Scholars – Media, Self, and Society (2016)

SKILLS

Microsoft Office Applications

Time Management/ Multi-tasking

Data Entry/Management

Google Applications

Problem Solving

Advanced Customer Service

Troubleshooting (both in person and via phone)

ACTIVITIES

COOPERATIVE HOUSING AT THE UNIVERSITY OF MARYLAND

Involved in outreach activity with new membership subcommittee

Participates in activities aimed to foster community among residents

Mediated conflicts among members

LAVENDAR LEADERSHIP HONOR SOCIETY

Developed leadership techniques regarding social justice of vulnerable populations

Facilitated focus groups and lead leadership retreats

HLSA484: REDESIGNING A CLINIC TO MEET COMMUNITY NEEDS

Performed needs assessment in communities with high health disparities

Designed a potential health promotion program with a team for the Susan Denison Mona Center

Presented idea to staff of the Mona Center

A WIDER CIRCLE

Helped organize clothing and household items donated

Assisted clients with finding items they needed



Contact this candidate