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Customer Service Microsoft Office, Qickbooks

Forney, Texas, United States
August 21, 2018

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Kelsey Collins

Authorized to work in the US

** ****** *****

Texarkana,Tx 75501



Wholesale electric company, Texarkana - Accounts


J uly 9th- Current

Responsible for all 48 branches cash box. Which is all money has been received and all cc purchase match to all tickets and zero out to the report ran on my end. Entering in all checks received for that day and making sure all the numbers are correct. I deal with thousands of customers accounts and account numbers. Also greeting customers and assisting with what is needed.Answering phones and transferring to appropriate department.

Roundstone, Texarkana - Customer Services e

September 2017 - July 2018

Responsible for funding or denying loans. I am on the phone all day calling and answering calls. I deal with thousands of people’s personal and banking information. Informing customers of payments and account balances.

Promos Ink, Carrollton - HR/ Payroll/ Customer Service 2014-2018

Responsible for answering phone calls when needed, enter in new, old or update order and customer information in quickbooks and shopworks. Also taking order payments and payroll deposits. Set up and assisted with new hire paperwork. I also filed employee and customer documents.

Justice Tween Brands, Garland Tx, Sales Rep


Responsible for answering phone calls, checking people out, keeping the store clean, and assisting customer with any questions they may have. EDUCATION

Winfree Academy, Richardson - High School Diploma

Wylie High, Wylie -10th grade


Client Focused

Dedicated team player

Excellent time management

Positive outlook

Microsoft office





File/records maintenance

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