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Customer Service Office Assistant

Location:
Abu Dhabi, Abu Dhabi, United Arab Emirates
Posted:
August 21, 2018

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Resume:

MIDHUN SASI .KS

Senior Agent

Trivandrum Intl.Airport India

Mob: 009***********

ac6rcx@r.postjobfree.com

OBJECTIVE

To be a part of an organization which offers challenging career opportunities, utilizes my knowledge and experience for mutual Benefit and provides avenues for excellence and growth .

PROFESSIONAL EXPERIENCE

SEQUEL LOGISTICS Pvt Ltd,Kerala,India

oWorked as office assistant from 06-AUG-1 6 to 10-JUL- 18

oCustoms clearance- Import & Export

oOffice administration Customer service etc

oCargo deliverd agent etc

AIR INDIA SATS, Trivandrum International Airport, Kerala, India.

Worked as Cargo Operations Agent, behalf of AIR INDIA, & Handling various flights ( EK, KU, QR, EY, WY, IX, UL, MI ) in Trivandrum International Airport from July 2011 to February 2016.

Assessment of Import & Export cargo

Manifest preparation

Documentation & GD Clearance

Warehouse Depositing & D.O Issuance

ULD stock checking

KSIE-TRIVANDRUM AIR CARGO COMPLEX

TRIVANDRUM INTL.AIRPORT

Worked as a Trainee cargo Assistant at Akbar Express Cargo Services from the period of 01SEP2010 to 31DEC2010

oExecuting Air Waybills, House Air Waybills

o Issuing Delivery Orders

oOffice administration Customer service etc

JOB OUTLINE

Inspect, count and validate the Cargo/Courier at every point of breakdown/build-up and delivery/acceptance, ensuring that goods are correctly received or dispatched in accordance within established service standards.

Process all associated documents (through manually/ automated systems)

Ensure that all shipments under restricted category are properly handled in full compliance with the current edition of the IATA DGR and are loaded accordingly.

Accept and deliver Cargo, courier and mail from / to the customers, which requires a high degree of attentiveness, speed and with a very high degree of accuracy.

Monitor and ensure joining loads and arriving loads of Cargo are as per manifest,Courier and Mail are properly handled at various processing stages at the Ramp through co-ordination.

PROFESSIONAL QUALIFICATION

CAT 6 Dangerous Goods (DGCA) Conducted by AISATS (Approved by DGCA India).

Diploma in IATA/FIATA Cargo Introductory (Akbar Academy for Aviation Studies)

ACADEMIC QUALIFICATION

B.s.c Tourism & Hospitality Management(2006-2009) University of Madurai kamaraj

Board of HSE 2004.

COMPUTER SKILLS

Internet browsing.

Familiar with MS-Office, E-Mail and updating airline data in the system.

ACHIEVEMENTS

Received Appreciation from Air India Sats for best performance in the cargo department

PERSONAL INFO.

Name

Midhun sasi k.s

Languages Known

English, Tamil, Hindi & Malayalam

Marital Status

Married

Hobbies

Sports, Music

Date of birth

12/05/1987

Passport Details

Passport Number: M 0545502

Date of Issue : 30/07/2014

Date of Expiry : 29/07/2024

Place of Issue : Trivandrum

Residence Address

Mayooram

Vadacode,perumpazthuoor,P.O

Trivandrum, Kerala

INDIA. Pin: 695126



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