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Administrative Assistant Microsoft Office

Dallas, Texas, United States
August 23, 2018

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Szu-Yin (Melody) Mao



The University of Texas at Dallas May 2019

M.S., Accounting

Soochow University, Taipei, Taiwan June 2016

B.S., Accounting


Owl English Language School, Taipei, Taiwan January 2016 – June 2016 Daycare Teacher

Identified each student’s personality and designed customized courses to teach over 20 students the concepts of math and English

Monitored over 20 students to complete homework in 5 subjects within 1.5 hours error-free

Paddington Garden Restaurant, Taipei, Taiwan August 2015 – January 2016


Achieved 40% greater table turnover rate by cleaning tables and dining area

Processed over 70 credit card and cash payments weekly with 100% accuracy

Won a Best Employee Award after receiving customer positive feedback

Yong-Cheng Law Firm, Taipei, Taiwan February 2014 – March 2015

Administrative Assistant, Seasonal

Organized over 10 client files totaling over 3,000 pages to assist lawyers in finding background information

Responded to 5 clients who requested to schedule daily information meetings


ProConnect Project May 2018 – August 2018

Taught the client concepts of QuickBooks and financial projections to make precise budgets

Instructed over 20 teenagers for creating their own business, marketing plan, and budgets

Marketing Analytics September 2017-December 2017

Created a 15-item questionnaire for 100 students to identify current problems in clothing retail industry

Analyzed clothing product composition and existing competition through STP, SWOT analysis, and BCG Matrix

Recommended digital marketing and celebrities’ endorsement to increase attention to the teens by 15%


Taiwanese Student Association, UT Dallas – Public Relation April 2018 – Present

Student Association of the Department of Accounting, Soochow U. – Public Relation September 2012 – 2013

University Ambassador, Soochow U. – Member September 2012 – 2013


Languages: Chinese (Native speaker); English (Citizen of Canada)

Tools: Microsoft office / QuickBooks

Eligibility: Eligible to work in the U.S for internships and for full-time employment for up to 12 months

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