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Sales Manager

Location:
Johannesburg, Gauteng, South Africa
Salary:
16000
Posted:
August 23, 2018

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Resume:

PERSONAL PROFILE

Names Kipenda Mamohau

Surname Nkosi

ID Number 880**********

Contact number 072*******

E-mail ac6r6l@r.postjobfree.com

Qualifications

St Catherines Convent school - Matric 2005

Face to face beauty and Make-up - Diploma in Nail Technology (2011)

Academy of York - B com Marketing Management (currently studying)

Training

FAIS - Auto and general 2006

Supervisor training

Key Skills

Data capturing

Confident telephone manners

Experience of working on own initiative

Able to prioritize and organize own workload

Conflict resolution

Management skills

Accounts receivable

Planning and coordinating

Customer liaison

Supervisor of staff

Computer Skills

Microsoft office (Excel, Word PowerPoint)

E-mail (Lotus Notes and Microsoft Outlook)

Pastel Accounting

Quickbooks

Micros pay point

KIPENDA adapts well to new environments and surroundings. She is dedicated to giving the best outcome to every challenge I’m presented with. She takes great pride in my work and I strive for excellence.

Employment History

1.Bidvest (Copperleaf)

Supervisor ( Nov 2017 – Feb 2018)

Duties and responsibilities

Overlook all duties and responsibilities performed by all waiters and waitresses on duty.

Ensure all requirements on function sheets are performed.

Ensure all events and functions are catered for.

Receive requisition forms from barmen

Ensure all barmen receive requested stock

Ensure stock is counted and received daily.

Receive stock from supplier.

Ensure all employees are clocked in and clocked out accordingly.

Assist with daily cash drop.

Ensure discounts are given and approved correctly

2.OC Rental

Office Administrator (Dec 2013-Feb 2017)

Duties and responsibilities

Reception/ switchboard

Front Office consultant

Dealing queries, complaints and compliments

General admin and filing of contracts and mandates

Follow up of payments of rent (debt collection)

Marketing vacant units to potential tenants

Customer liaison (signing in and out of unit keys)

Data capturing and database maintenance

Creating and organizing files

Schedule maintenance for cleaners, repairers and site inspections

Booking viewing appointments for potential clients

3.Hilltop Live

Project Administrator (June 2013-Oct 2013)

Duties and responsibilities

Junior project manager on major accounts

Administration

coordinating events at OppiKoppi festivals and Drum Beat

Invoicing

distribution of funds to event vendors and suppliers

4.Steiner (Princess Cruises)- Ocean Cruise liner recruiters

Grand Princess (Jan 2012-October 2012)

Nail Technician

Duties and responsibilities

Promoting Spa services and booking client appointments

Working at a Spa on board the Grand Princess ocean liner

Performing nail enhancement services

demo massage treatments

Cross promotions, Rebooking Spa services

Perform to reach daily and Cruise targets as required

Conduct Spa tours on embarkation days at various ports around the world

Maintain a professional and clean look of the spa

Selling spa products and reaching weekly retail target

5.Cell C (2009-2010)

Retentions Agent

Duties and responsibilities

Basic inbound and outbound calls agent

Replying to clients e-mails and faxes requesting to cancel cell phone contracts

Opening cases for clients regarding faxes and emails

Close cases when query has been rectified

Upgrade clients to new or similar contracts

6.BMW South Africa (PTY) Ltd (2008-2009)

Customer Care- Front Line Agent

Duties and responsibilities

Basic inbound and outbound calls

Opening of cases for clients

Following up with the dealerships regarding clients’ cases

Close cases when query has been rectified

Escalate cases to Customer Relations Managers

Assist with Motorplan Queries

7.BMW South Africa (PTY) Ltd 2007-2008)

Marketing Administrator

Duties and responsibilities

Basic inbound and outbound calls

Follow up calls to clients and data capturing

Subscribing, Re-subscribing and unsubscribing client to the BMW magazine.

Confirmation of client address for mailing purposes

Issuing of the BMW welcome pack

Helping with registration onto the BMW Owner’s circle website

Pre-sale and marketing of the BMW/MINI Cooper brand

8.ZEE RECRUITMENT AGENCY

SPHINDILE CLEANING SERVICES (respectively)

Recruitment Consultant

Marketing and Sales Consultant (respectively – Mid February – May 2008)

Duties and responsibilities

Maintenance of candidate database

Follow up calls to candidates on jobs

Arranging of interviews

9.BUDGET INSURANCE

Sales consultant (1 March 2007- 31 June2007)

Duties and responsibilities

Outbound insurance sales

Follow up calls to clients and data capturing

Follow ups on sales made

Reach daily targets of 7 sales a day

10.DIAL DIRECT INSURANCE- temporary

Sales administrator (1 November 2006-31 January 2007) Promotion

Duties and responsibilities

Basic inbound and outbound calls

Follow up calls to clients and data capturing

Follow up on sales leads

Reach target on 60 calls made daily

Reach target of 30 calls converted to sales leads

11.AMI DIRECT- contract worker

Sales and marketing consultant (1 September 2006- 31 October 2006) Promotions

Duties and responsibilities

Door to door sales

Follow up calls to client after the sale

12.AUTO AND GENERAL INSURANCE – contract worker

Message centre consultant (1 August 2006- 31 August 2006) Promotion

Duties and responsibilities

Take messages for sales consultants

Follow up for consultants if client has not been called

Transfer brokers calls to sales consultants

REFERENCES

MR PEPPY NORTJE

BIDVEST MANAGED SOLUTIONS

HOSPITALITY MANAGER

082*******

011*******

MS KARIEN VAN NIEKERK

OC RENTAL

MANAGER

082*******

012*******

MR VICTOR MOPELONG

HILLTOP LIVE

PROJECT MANAGER

061*******

012*******

MS ANTOINETTE TRUTER

STEINER SA

ADMIN @ BNACADEMY

079*******

021*******

MS MARTHA MODUPE

CELLC

SUPERVISOR

076*******

011*******

MR ANDRE ETSEBETH

BMW SOUTH AFRICA

BUSINESS ANALYST

082*******

MR LAWRENCE TITUS

BMW SOUTH AFRICA

CUSTOMER SERVICE MANAGER

072*******

080*******

MISS ZANDILE NKOSI

ZEE RECRUITMENT AGENCY

MANAGING DIRECTOR

082*******



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