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Manager Quality

Riyadh, Riyadh, Saudi Arabia
August 23, 2018

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Profile Summary

Strategic production Specialist with over 10 years of cross-cultural experience in conducting Internal Audits of various department in Dairy, Food & Beverage domain.

Skilled in leading production activities involving resource planning, in-process inspection and coordination with internal / external departments for timely delivery of finished products.

Creative & Multi-disciplinary Executive renowned for appraising the prevalent production processes, identifying loopholes and undertaking result-oriented measures for alleviating them and documenting the same.

Possess a clear understanding of industry, technology trends with merit of instituting quality control techniques to achieve product excellence at the lowest overall costs.

Coordinated with external agencies for techno-commercial negotiations, preparation documents, cost estimates, including billing, variation proposals, and so on.

In-depth knowledge of FMS, HACCP & working experience on ISO Standards, BRC Standards as an Internal Auditor in same industry.

Core Competencies

Skill Set

Notable Accomplishments Across the Ornua’s Career

Supervised inspection of raw material which improved raw material loss control by 90% against 70% previously.

Reduced cost of manufacturing process by 10% though increased productivity and with used minimum manpower. Also increased on-time delivery from 85% to 95%.

Distinctively completed quality projects within time by taking major two initiatives such as inventing:

-1) New method of cleaning in packing area to improve final product more acceptance label from microbial side.

-2) New method of recirculation process to get better physical property in final product in Feta GDL filling area.

Reduced cost by 5% through identifying & developing new vendors for all cheese products.

Slashed the rejection rate by 20% and incidence of defects by 10% through measures such as reworking of finished loss product approved by lab & also new contract with new packing materials supplier.

Organizational Experience

A) Nov’15 till date

Ornua Irish Dairy Board (Ornua from Ireland acquired a 75% interest in Al Wazeen Trading LLC (Al Wazeen) in Riyadh, Saudi Arabia in October 2013.), as Production & Procurement Manager

Managing New Cheese Product trials, commissioning process plant, machine installation, managing manpower & producing various types of Cheese Product (Feta Cultured, Feta GDL, Dairy & Non-Dairy cream & Labneh Cream Cheese) as per best quality of good brand customer’s satisfaction and planning daily production lines to meet customer orders / forecasted orders in line with customer.

In Present Ornua Company, having experience on GEA processing unit, Primodan filling machine & Flexi fill packing machine etc. During installation time, also having working experience with GEA technical person, Primodan & Flexi fill technical person to install the new cheese project & shared the knowledge with each other. In Saudi Ornua, Capacity of new plant is 40 MT/Day.


Planning production to include scheduled breaks, maintenance and production line cleaning.

Contributing in rescheduling production planning on actual order change.

Collaborating with internal departments on product, quality & stock levels to ensure efficient planning & maximize production after changing production line.

Arranging labour to ensure requirements are met & attending weekly meeting with production supervisors & labour.

Analysing production plans vs. actual daily.

Maintaining record on stock exceptions and keeping issues log.

Spearheading production & dealing with shifting to warehouse as per customer priorities, costing monitoring & calculating; dealing with transaction of material (raw & finished) through M3 System Application.

Working on GMP/Hygiene standards in production areas & ensuring compliance to relevant GMP/Hygiene standards/policies and best practice through internal auditing process.

Ensuring compliance to trace legislation by checking traceability information on lines and managing raw materials with accurate retrieval of relevant information.

Reviewing operational & quality standards /procedures (CCP’s and other KPI targets) are being followed.

Planning & procuring of raw materials & packing materials for production uses purpose to keep available in dry & cold store room weekly, monthly, and quarterly.

Following First IN & OUT policy strictly to manage shelf life & quality of raw ingredients & packing materials every day.


Improved raw material quality by educating bottom operator/labours for making reconstitute milk.

Pivotal in implementing proper control method on In & Out of raw materials with loose, packing materials which improved product quality & transparency in system than previously.

Led quality projects within time by taking initiatives such as:

oImprove quality result of finished good product.

oAutomatic method placed on replaced of old manual handled final packing machine.

oProper action taken for getting A+ result on previous Chemical & microbial issues from process equipment.

Distinctively implemented several measures to identify deformities, malfunctions or other abnormalities such as proper measuring method used for dosage of rennet & starter culture in milk.

Achieved production targets as per company’s year to year set goal and received acknowledgements for the same.

Reduced wastage of raw material by taking right calculation method of using ingredients & packing materials.

Enhanced plant capability by increasing production volume with less manpower.

B) Jul’08 – Sep’15

Schreiber Dynamix Dairies Industries Ltd., Pune, India

Joined as Shift Production Executive Officer & elevated to the post of Shift Team Production Manager (Coordinator)

Managed New Product trials, commissioning of process plant, machine installation, managing manpower & producing various types of Products (Milk, cream processing, Milk standardization, Casein & Lactose process section & dryer section handled, whey processing unit handled, Cheese manufacturing unit handled etc in my total long 8 years’ experience) as per best quality of good brand customer’s satisfaction and planned daily production lines to meet customer orders / forecasted orders in line with customer.

Career Timeline

From previous Schreiber Dynamix dairy, added experience are in my career likes on milk processing different unit’s & auto CIP station installation & project completion regarding with Tetra pack supplier. During team manager responsibility in Pre-process section on 2014 year, handled this Tetra project as a key person & established processes for smooth production run with help of Tetra pack technician. Also other experiences were on Westphalia, IDMC, GEA related all equipment’s to run for production in different section in different times. In Schreiber Dynamix, A) handled 30 MT/Day capacity of casein Dryer, along with Westphalia Decanter, Disintegrator, Shifter, Fluid Bed Dryer etc. B) handled 50 MT/Day capacity of SMP dryer, Fluid Bed Dryer, Shifter, Bag house chamber with filter, C) handled process lines, Westphalia & tetra pack milk separator, PHE (10 KL, 15 KL, 20 KL & 25 KL for different product as per production demand) etc. in Pre-process section.


Acted as Coordinator/Production Team Manager of Production in Pre Process Section; achieved production targets within time and cost parameters.

Managed shift including shift takeover from previous shift, checking availability of material, manpower allocation and ensured GMP on shop floor.

Prepared Production Plan and regulated workflow to ensure maximum use of plant capacity and requirements at optimum cost.

Provided training to team staff members about health & safety environment & food quality maintain in their own section.

Assured delivering less average stoppage of section’s to boost up for proper function for daily production shift time

Monitored & handled biggest raw procurement section of Milk Reception as Shift Coordinator from various bulk cooler (Private & own Bulk Coolers) & received in raw milk silos depend of processing of milk.

Made prior shift planning of milk processing with 10 KL, 15 KL, 25 KL Pasteurizer with Separator, Bactofuse & cream PHE etc., along with CIP of all those equipment’s timely(To keep in mind as better OEE achieved on daily basis).

Calculated required manpower for all sections before 15 minutes start of any shift & provided those requirement to HR as a Shift Coordinator’s one of responsibility. During morning shift time, made a day prior manpower plan of whole company discussed with each department & that sent to HR department to get fresh labour daily to avoid any overtime.

Transacted & confirmed material transaction through ERP Oracle (U.S.) Application use.


Successfully saved raw materials wastage (Casein Fines) and recovered it from drainage by 5% in 2009

Recovered Lactose Crystals 5% extra (50%) than previous year’s record (45%) from final M/L Tank in process section as further wastage which needed more ETP treatment. That means in another word saved cost & improved raw material from wastage.

Supervised inspection of raw material to improve raw material losses in different process area by 55% against 45% for lactose process & achieved 96% against 91% for Casein process on 2014

Executed quality improve projects in Lactose section within time by taking initiatives such as:

oImproved quality result of WPC (nil coliform result from silo batch).

oInstalling new cluster valve, discarded using manual hose for transferring milk & CIP purpose & validated CIP program of Silo with cluster valve to get nil coliform result.

oReceived better result of microbial issues (which brought down standard level) from cream as raw material product for butter by fully automated process system developed for this sensitive product.

Trainings / Certification

Attended Leadership Training for three consecutive day’s session & received successfully passed Leadership training certificate by Ornua in 2018.

Took part in Ornua’s yearly Health & Safety Conference in Dublin, Ireland on December-2017 and visited Ornua’s famous Dairy Plant “Kerry gold”.

Achieved BRC AA+ certificate consecutively on 2017 & 2018 Year. Saudi Ornua also achieved/passed audits by valuable big customers such as YUM, Almarai, & Saaddedine and so on within two years.

Academic Details

B.Tech. (Dairy Technology) with final 75.4% score from Faculty of Dairy Technology, Kolkata, West Bengal University of Animal & Fishery Sciences, Deemed University in 2008

IT Skills

MS-Office (Word / Excel / PowerPoint) (15 years), M3 Application (3 years), Windows Server and Oracle Application (7 years).

Personal Details

Date of Birth: - 1st May 1987

Nationality: - Indian

Passport Details: - R8293253 (Expiry-16/08/2027)

VISA Details: - Working Visa in Saudi Arabia & Visit Visa for Ireland.

Driving License Details: - Valid Driving License of India & Saudi Arabia

Marital Status: - Married

No. of Dependents: - Four

Languages Known: - English, Bengali, Hindi & Arabic

Address : - Present Address:- Riyadh, Saudi Arabia, Sometimes travelling to Ireland for business purpose & permanent address:- Kolkata, West Bengal, India

Chinmoy Roy


Scaling new heights of success and leaving a mark of excellence in assignments which involve analytical capabilities and professional growth. / +966*********/ +91-973*******

Strategy Planning

Production Planning & Management


Quality Management

Internal Auditing

Operations Management

Process Management

EHS Management

Team Management


Change Agent



Since 2015

Ornua Irish Dairy Board as Production & Procurement Manager


Schreiber Dynamix Dairies Industries Ltd. as Shift Team Production Manager


Schreiber Dynamix Dairies Industries Ltd. as Shift Production Executive Officer

Contact this candidate