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Customer Service

Bridgeport, Connecticut, United States
August 20, 2018

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Sloane Schock

Data Entry Clerk at Westport Dental Associates

Bridgeport, CT 06605


Work Experience

Data Entry Clerk

Westport Dental Associates

July 2009 to Present

Prepare billing to be mailed to patients, insurance companies, and vendors. Performed banking duties to ensure medical office financials are complete on a weekly basis. Interact with a diverse staff on a regular basis. Medical Receptionist

Sunrise - Wilton, CT

March 2007 to May 2008

Sunrise Senior Center

Scheduled appointments for patients according to established procedures. Collected and posted fees according to protocols; prepared and balanced daily financial registers and submitted all forms and fees to the fiscal department. Maintained and reported statistics as required. Maintained forms and office supplies required for front desk activities. Greeted patients and agency visitors; directed all people to the appropriate location and services; was courteous, polite and helpful to the public and clients at all times when representing the hospital. Respected and maintained privacy and dignity of agency clients; assured client confidentiality at all times. Provided efficient and professional telephone services; transferred calls according to established protocols. Clerk/PBZ Operator

Trumbull Marriot

January 2003 to June 2006

Ensured that customers were served in a timely manner; investigate and resolve customers' complaints. Register guests according to company protocols, assisting guests in accurately completing appropriate forms, and document all information according to hospital protocols

Box Office Cashier

Crown Marquis - Trumbull, CT

March 2000 to January 2003

Provided prompt, courteous customer service, properly and accurately handed money, checks and other types of payment received for sales tickets. Assisted in maintaining proper inventory levels and shift audits controlled merchandise, cash shortages and other selling expenses. Education

not yet in Human Services

Housatonic Community College - Bridgeport, CT

January 2016 to September 2018


Medical Billing and Coding

February 2015 to September 2017

Additional Information


# Proficient in Medical Terminology, Insurance Verification, Manage Care, HMO, PPO

# Efficient in Microsoft Word, Excel, and Access

# Very sound knowledge of medical terminology, physiology and pharmacology

# Excellent communication, interpersonal and organizational skills.

# Well maintained and proficient with the financial records.

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