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copywriter, graphic designer, technical writer

Vancouver, Washington, United States
August 20, 2018

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Professional Summary

I am a freelance copywriter with a background in project management and software development. My technical background runs the gamut from planning and designing to implementing, managing and administering complex systems. Life experience gives me an unparalleled well of knowledge to draw from including banking, finance, collections, project management, software development, retail sales and more.

Nearly 20 years' experience with advanced spreadsheet functions including spreadsheet-based programming, data querying, charting and graphing, pivot tables, data analysis, inter-application data sharing and other advanced functions. I literally wrote the book on advanced Excel functions (12 Fantastic Microsoft Excel Tricks ISBN 978-1-329-90513-9).

7+ years' experience setting up and administering WordPress-based websites. I currently own 6 different websites, all built using the WordPress platform. In the past, I have owned or managed at least a dozen other such websites. Experience with plugins, widgets, themes, squeeze page creation, mailing list and autoresponder administration and other advanced user level functionality.

Almost all of my formal and much of my informal education has primarily centered around language and writing. I have exceptional written communications skills and an ability to quickly deliver high quality written documentation.

Recent Experience

State of Delaware, Dept. of Health Mgr. of Application Support 2007-2017

Univ. of Delaware, UBMS Program Adjunct Professor (Summer) 2014

JP Morgan-Chase Bus. Technical Analyst 2003-2006

Applied Card Bank Sr. Systems Analyst 1997-2003

Formal Education

University of New Mexico Linguistics 1990-1991

Defense Language Institute Chinese 1985-1989

Ongoing Personal/Professional Development

Latin American Spanish Pimsleur 2015

Ultimate Travel Writer’s Program AWAI 2013

IMC- Building a Web-based Business AWAI 2011

Advanced Copywriting Clayton Makepeace 2010

The OZ Principle Mgmt Accountability JP Morgan Chase 2004

ACH & Electronic Payments Conference NACHA 1999

Applied Project Management Project Management Association 2001

Writing for Today’s Business Applied Card Systems 2001

Managing Multiple Priorities Dun & Bradstreet Bus. Educ. 1997

7 Habits of Highly Effective People Covey Seminars Inc 1992

Negotiation Skills for Professionals CareerTrack Seminars 1989

Doing Business in China Univ. of Southern California 1988

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