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Service Manager

Karachi, Sindh, Pakistan
up to you
August 20, 2018

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Subject: Application for a suitable job

R/ Sir, Madam

With reference of your published post giving application for the above post, I beg to offer my services for the same.

I am submitting herewith my Resume for your kind perusal.

I hope you would kindly give me a chance to work in the post.

I assure you of my best services and full devotion to my duties and to prove myself to be one of the most suitable candidates for the job.

Thanking you for your kind action of appointing me in the post.

Yours faithfully




Block 20 Sadat Colony F.B Area Karachi.

Cell: 031******** also can leave massage.



To pursue a Challenging Career in a growth oriented organization, this offers opportunities for personal growth and career development in a professional working environment.


Father’s Name : Syed Muhammad Haneef Zaidi

Date of Birth : 20-07-1992

Gender : Male

Religion : Islam

Nationality : Pakistani

Marital Status : Married


M.Com In Process From Sindh University 2016, from Sindh University 2011.

Intermediate (Pre-Engineer) from Board of Intermediate Education, Hyderabad in 2009.

Matriculation (Science) from Board of Secondary Education, Hyderabad in 2007.

Diploma Computer Business In Management 2012

D.C.B.M in computer and business management

C Programming, C++ Programming Certified by” computer soft education’’.

Microsoft Ms Excel, Ms Word, Ms power Point and Networking’’

Passed in 1st division.


IT Monitor at Jafferia Disaster Cell and

Experience in J.D.C Institute.

Maintenance of computer and laptop hardware and software

Installing, support, maintenance and troubleshooting issues of IT hardware and software

Training staff in the use of IT equipment

Timely renewal of the registration of the domain name

Liaise with the Executive Officer, Event Coordinator, Marketing and Communication

FEB ‘2015 – SEP ‘2016

Ehtisilat UAE Outsource In Karachi

Corporate Client Service Executive

- Handles incoming calls or inquiries from prospective customers or clients

- Assists customers effectively by solving them disputes

- Accurately captures customer information, data entry as required

- Creates and maintains service reports

- provide required data to several departments as per their requirements

- Co - ordinate/follow - up with branch on daily activities

- resolve daily branch’s operational and customer queries

- Co-ordinate between branches, regional heads/regional operations managers and service quality department for daily activities

- Opening of accounts ensuring compliance of bisp’s requirements, verification of customer through Nadra verisys.

- Other assignments given by the relationship manager/branch manager & service quality.

- Assisting internal audit related to the responsibilities and job description.

Immortal Marketing

U.K Energy Supplier In Karachi

Corporate Client Service Executive

Energy brokers, also known as energy consultants in the energy industry, act as intermediaries between energy producers and energy consumers. These consultants perform job duties similar to real estate brokers or stockbrokers. More narrowly, the domain of energy brokers can encompass either the residential level or the industry level of energy consumers, depending upon the expertise and experience of the broker.

Essentially, energy brokers operate at either the residential or commercial level. These specialized consultants act as an intermediary between energy producers and energy consumers. When speaking of the residential level, energy brokers arrange service contracts between home residents and local utility providers. At the commercial level, energy consultants arrange similar contracts and conduct operations on a much larger scale, often providing management consulting services to corporations and municipal governments as well.


MS Office.

Internet Browsing.

Adobe Photoshop.


Computer Application to Business office automation XP.

Office management & Secretarial Duties.

Functional English.

Computer Financial Accounting.

Introduction to Programming using C&C++

Key competence

Leadership : Planning and organised

Problem analysis and judgement : Information & task monitoring

Time & behaviour management : Cross functional

Stress tolerance : Customer service improvement


English. Advance

Urdu. Mother tongue

Sindhi Intermediate


It will be upon your furnish

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