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Sales Manager

Raleigh, North Carolina, United States
August 20, 2018

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Tracy Chapman

Back Office Manager

Durham, NC


Dedicated and Focused Back Office Administrator who excels at prioritizing, completing, multiple task and following through to achieve project goals. Flexible and hardworking with strong to drive to succeed. Authorized to work in the US for any employer

Back Office Assistant

TROSA In-kind Department - Durham, NC

January 2018 to August 2018

Involved with coordinating Special Events

Preparation of Monthly Reports

Faxing, reviewing, emailing and editing documents

Answering phones, taking memo's and maintaining files

Intern Crew Boss

TROSA - Durham, NC

September 2017 to February 2018

Maintain the highest ethical practices that encourages team integrity and responsibility

Responsible for supervising and directing interns

Assist with numerous tasks

Implemented the rules and regulations of the program

Moving Coordinator

TROSA Moving - Durham, NC

July 2017 to September 2017

Responsible for updating files, giving quotes, based upon size, number of rooms and customer needs

Act as the customer’s point of contact for all of customer concerns

Maintain scheduling and event calendars

Crew Boss

TROSA Thrift Store - Durham, NC

November 2016 to July 2017

Supervised 3 departments (sales floor, warehouse, laundry room)

Perform sales floor work, such as greeting or assisting customers with any questions, needs and purchases

Stock shelves, C-bins and tables with new or transferred merchandise

Reporting sales to manager, motivating and training sales people

Evaluating sales performances, making sure that sales targets are attained, and scheduling shifts

Classes in Business Administration

Lenoir Community College - Kinston, NC

February 2001 to September 2001


Requisition Tracker, Microsoft Office Suite (Word, Excel, PowerPoint), Basic Computer Skills (10+ years), Leadership Development, Exceptional communication Skills, Multitasking (10+ years)

TROSA leadership Development Programs, Workout Class Certificate of Completion

April 2017 to Present

Certificates available upon request

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