Resume

Sign in

Manager Windows Server

Location:
Germantown, Ohio, United States
Posted:
August 19, 2018

Contact this candidate

Resume:

Professional Summary

Technology professional with experience managing enterprise implementations of government and corporate environments. Proven ability to lead seamless implementations and deliver next-generation technical solutions improving revenues, margins and workplace productivity.

Technical Skills

Microsoft Server 2003

Microsoft Server 2008

Microsoft Server2008 R2

Microsoft Server 2012

Microsoft Server 2016

Microsoft Windows 7

Microsoft Windows 10

Dameware

VMware

Hyper-V

MS Office

Remote Desktop Connection Manager

Data Protection Manager

Symantec Backup Exec

Symantec Anti-Virus

Service Now

Tanium

BMC Remedy

Professional Experience

TekSystems

IT Consultant/Windows Server Administration/Virtualization May 2017 – Present

System administration for Windows Server 2003, 2008, 2012 and 2016

Maintain physical and VMware virtual server environments.

Manage patching, security, and vulnerabilities.

Supporting Hosted clients, including AWS hosting

Installation of new servers and network devices

Document and review policies and processes

Contribute to and maintain system standards

Research and recommend innovative, and possible automate approaches for tasks

Develop procedures for maintenance, installation, and configuration

Verify the integrity and availability of all hardware, server systems and key processes

Repair and recover from hardware or software failures

Coordinate and communicate with clients

Preform moves, adds, and changes in data center environment

Troubleshooting of possible server or storage issues.

Pomeroy IT Solutions

IT Consultant/Infrastructure/Server – Storage support Aug 2015 – Jan 2017

System administration for Windows Server 2003, 2008 and 2012

Maintain physical and VMWare virtual server environments.

Manage patching, security, vulnerabilities using Risk Management Framework principles

Wrote process documentation to increase efficiency and accuracy of team.

vBlock administration training.

Develop and improve processes to assist with change control for team.

Provide Linux support and administration

Provide support and maintain storage units. (HP EVA and vBlock units)

Troubleshooting of possible server or storage issues.

Office 365 administration

Resolvit

IT Consultant/System Sept 2014 – Aug 2015

System administration for Windows Server 2003, 2008 and 2012

Migration project to transition 18,000 global users and systems to new Active Directory domain.

Assisted Messaging team in global migration of Email to new domain.

Worked closely with global delivery center teams abroad to successfully build and deliver first line support organizations in low cost locations

Provided escalation support for delivery teams at organizations numbering up to over 18,000 users

Wrote process documentation to increase efficiency and accuracy of delivery teams

Pro OnCall Technologies

Systems Administrator Sept 2013- Sept 2014

System administration for Windows Server 2003, 2008 and 2012

Providing quality services to clients in medical, financial, business and industrial fields.

Prepare project plans; meet with client to maintain service, monthly reporting, document systems and inventory.

Create procedures to improve customer deployments

Administration of physical and VMware servers, creating and maintaining user accounts, backup and restoring files, monitoring and fine-tuning performance and troubleshooting of networks.

Basic troubleshooting of networking equipment

Systems supported include Dell, HP, IBM, OEM PC desktops, towers, laptops, printers and servers.

Wright Patterson Air Force Base (CSD, LLC & Wyle Information Systems)

Server Team Manager/Systems Administrator/FSA II Apr 2007 – Sept 2013

Initial design and implementation Virtual Machine Manager, Server Manager, Operations Manager and Data Protection Manager for our organization. Created 10 virtual hosts with 35 virtual servers and growing. Configuration and deployment of Microsoft System Center Enterprise Suite of products.

Duties to included Information Assurance and PKI Trusted Agent services.

Providing superior customer service to all clients to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Working knowledge of multiple server hardware environments with such providers as CISCO, Dell, Foundry, HP, IBM and MPC. Example PowerEdge, P-Class, C-Class, ML and DL series, I-Series and various Intel built systems.

Discovery and documentation of 643ELSS/554 ELSW servers. Define project needs and roles.

Focused on attention to detail while performing work and conscientious about attending to detail.

Working knowledge of IT principles, concepts, and methods. Included but not limited to data storage, software applications, networking, computers, network components, peripheral equipment, software, firmware, services, and related resources.

Daily duties require working knowledge of Argent Guardian, Active Directory, DRA, Dameware, server clustering and other remote connection tools. Microsoft Hyper-V and basic knowledge of VMware virtual software platforms.

Verify systems meet TCNO requirements.

Network administration of user and computer objects in Active Directory. Server and Desktop support of computer systems for government installation located in Fairborn. These systems include PC desktops, towers, and laptops.

Provide oral and written communications to clients while problem solving their issues.

Verifying security GPOs installed on all systems before deployment.

Project team lead for Vista deployment imaging of systems as required, as well as verifying SMS installation of software. Team consisted of 2 system engineers and 6 outside contractors.

Verifying security GPOs installed on all systems before deployment.

Remote assistance to clients in effort to lower downtime.

Service Desk Support – supported over 2500 networked clients on PC hardware, Desktop operating systems supported Windows XP Professional and Vista.

Completion of daily paperwork, which includes providing daily reports to management at the end of the day procedure.

Received Letter of Appreciation and Organization Coin awarded for involvement with CORONA 2007 (Supporting Generals and their staff for annual planning meeting)

Pomeroy IT Solutions

Lead Install Analyst/Team Lead (Contract work) Nov 2006 – Feb 2007

Duties as Team Lead to prepare project plan and training of 12-member team. Monitor progress of each team member and provide support to members as needed. Completion of daily paperwork, which includes providing daily reports to management at the end of the day of installation of systems.

Team members completing installation of 2500 computer systems for major hospital located in Cincinnati. These systems include PC desktops, towers, laptops and Apple laptops, desktop, and towers. This project was completed 3 months ahead of client’s required time frame.

Developed streamlined procedures that decreased labor time and eliminated redundancies.

Ghost imaging of systems as required and SMS installation of software.

Pro-OnSite Technologies

System Administration/Assist Project Manager Mar 2005 – Nov 2006

System administration for Windows Server NT, 2000 and 2003

Prepare project plans; meet with client's departments to maintain service, monthly reporting and document systems and inventory.

NOC – Monitor and maintain N-able software. Alert client's and Pro-Onsite staff of issues in need of attention. Troubleshoot with client before sending Pro-Onsite staff to the client.

Ghost imaging for departmental rollouts. Altiris project was started to provide asset management and life cycle. Also, assisted in planning, development, and installation of NetBackup and hardware.

IT Support – supported 2300 networked clients on PC hardware, Desktop operating systems supported Windows 95, 98, 2000 Professional, ME, XP Home and XP Professional.

Novell administration using Console One and GroupWise 6.5 e-mail. LAN/WAN (IPX/SPX) and Windows Networking NT, 2000, 2003 and light. Duties included installation and support of NetBackup solution with Disaster Recovery plan for client. Assisted clients having issues with TCP/IP.

Systems supported include HP/IBM, OEM PC desktops, towers, laptops, printers and servers. Also, supported Apple laptops, desktop, and towers.

Service – completion of PC hardware installation, PC repairs and Server maintenance.

B&B Computer Consultants, Inc.

Systems Engineer/Technical Support Services Dec 2002 – Mar 2005

Windows Server NT, 2000 & 2003 administration – Active Directory, Group Policies, DNS, WINS, installation, configuration of servers, creating and maintaining user accounts, backup and restoring files, monitoring and fine-tuning performance and troubleshooting of networks.

IT Support – supported clients on PC hardware, Windows NT Workstation, 2000 Professional, Office 97, 2000, 2003 and dental software issues. Remote services and network administration.

Remote services and Windows NT, 2000 Server, and 2003 Server network administration. Systems supported include HP/IBM PC desktops, towers, laptops, printers and servers.

Desktop operating systems supported Windows 95, 98, 2000 Professional, ME, XP Home and XP Professional. Images created using Ghost.

Systems supported include HP/IBM, OEM PC desktops, towers, laptops, printers and servers. Also, supported Apple laptops, desktop, and towers.

Service Contact Management – Prepare agreements, speak with clients to sell agreement and maintain renewals.

Service – completion of PC hardware installation, PC repairs and Server maintenance. Such as IBM, Compaq, HP, Dell or other clone PC units. Troubleshooting issues with Modems, hubs, routers and switches.

Manpower Professional Services

Windows Administrator - Contractor Jan 2000 – May 2002

Windows Server NT & 2000 administration – Active Directory, Group Policies, DNS, WINS, installation, configuration of servers, creating and maintaining user accounts, backup and restoring files, monitoring and fine-tuning performance and troubleshooting of networks.

IT Support for Compaq Computer Corporation – supported GE Aircraft Engines clients on PC, UNIX hardware and software issues.

IT Support for Thompson Learning – support for educational software installed in MAC and PC environments. Standalone and network versions supported.

IBM Service – completion of PC hardware installation.

Installation of routers for US car manufacture.

Pomeroy Computer Resources

System Engineer/Business Services Manager/Team Lead Apr 1992 – Sept 1998

Managed 22-person technician staff.

Implemented training course for new recruits – speeding profitability.

Windows Server NT administration installation, configuration of servers, creating and maintaining user accounts, backup and restoring files, monitoring and fine-tuning performance and troubleshooting of networks.

Expanded remote technicians into new branch offices.

Project Management to high profile clients.

Administrator of Novell NetWare 4.1 and GroupWise server.

Systems supported include HP/IBM, OEM PC desktops, towers, laptops, printers and servers. Also, supported Apple laptops, desktop, and towers.

Desktop operating systems supported Microsoft DOS, and Windows 95.

Pomeroy Computer Resources Employee of the Year 1997.

Education & Certifications

Current training – Microsoft Windows Server 2016 & Certified Information Systems Auditor.

DeVry, Columbus, Ohio US (Attended)

Southern Ohio College Fairfield, Ohio (Attended)

Sinclair Community College – Health Information Technology course

CompTIA A+, CompTIA Security+, CompTIA Network+

Microsoft Certified Professional (70-270 & 70-290)

Microsoft Certified Technology Specialist: Windows Server 2008 R2, Server Virtualization (70-659)



Contact this candidate