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Manager, Sales, contracts, procurement

Charlotte, North Carolina, United States
August 19, 2018

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Charlotte, NC 770-***-**** Cell


Highly motivated professional with over eleven years of progressively responsible experience in wireless telecom contract management, marketing, project management and sales support. Activities include being the primary point of contact for analyzing, negotiating, awarding, and administering various contract types. Proven ability to lead or adapt to different roles in a team based environment. Dedicated performer who displays a positive work ethic and performs well under pressure.


Project Management

SOX Regulatory Compliance

Microsoft Office (Excel, Word, PowerPoint)


Wireless Telecom

Contract Drafting




Vendor Management

Data Analysis and Management

Process Improvement



AXA, NC (AccruePartners) Jan 2018 – April 2018

Category Manager (Contractor)

Worked closely with cross functioning partners and continuously evaluated internal controls to insure operational efficiency and minimize risk

Performed technical writing contract administration, monitoring, data analysis, market research and reporting as required

Maintained service level agreements, professional services agreements, master services agreements, amendments, addenda, extensions, and all other official contractual documentation as may be required

Completed market research for “ All-in-one printer” project:

oResearched the need for a complete change within all AXA’s locations (NE and NC)

oCompany spend on existing equipment

oNarrowed down to top three brands that included (capability, availability, price, location, existing contract or not)

oPhone calls with potential vendors

oDiscussions regarding existing contract (if applicable)

City of Charlotte, NC (Techead) Oct 2017- Dec 2017

Contracts/Procurement Officer (Contractor)

Performed various levels of purchasing and contracting activities associated with requests for commodities, services, and technology

Performed contract administration, monitoring and reporting as required

Interfaced with various teams and vendors to ensure the best value contracts to achieve win/win relationship

AT&T, Charlotte, NC Jan 2009 – Apr 2017

Manager, Customer Contracts (Mobility Large Business) 80% remotely

Proven experience leading/participating in large, cross-functional strategic projects

Managed multiple types of custom contracts (SLA, ISE, ACDA, Amendments, SLAs, SOWs, and T&Cs etc.) by providing technical writing and/or updates simultaneously in a fast-paced environment

Obtained customer credit and funding

Reduced contract cycle time from the standard 3-5-day to 1-3 days

Drafted, redlined and awarded various type of contracts

Leadership was projected by completing approximately ninety percent (90%) of all accepted Support Requests before due date while maintaining 100% SOA Audit Compliant

Assisted in the development of a Business Continuity/Exercise Plan (Disaster Recovery) for the Global Solutions & Sales Ops Org

Managed incoming mailbox by developing and updating the Technical/Business Sales Job Aid “Front Door Entry Process”, outlining request submissions for the AMS Team (Advanced Mobility Solutions)

Acted as liaison for the ISM (In-Building Solutions Manager) and Customers on all complex contract related needs and issues

Uploaded contracts in a database repository

AT&T, Atlanta, GA Jan 2006 – Jan 2009

Manager, Pricing (Small Business)

Supported approximately ten (10) Account Managers across twelve (12) states

Analyzed and evaluated cost or price proposals in comparison to the RFP submitted by Sales

Streamlined approximately thirty (30) projects per month for the development of multiple complex deal solutions from entry into the deal team to completion (New and Existing MDU & SFH, Wireless products) on behalf of Account Managers

Collaborated with various teams and stakeholders (product development, network, marketing, legal/regulatory, and finance) in the technical writing and coordination of the non-standard solutions required in each request

BellSouth, Atlanta, GA Oct 2005 – Jan 2006

Manager, Marketing Product

Managed team website on SharePoint and provided internal marketing communication mailings each month. Successfully facilitated holiday event planning


Keller Graduate School of Management. Decatur, GA

MBA, Human Resource Management

Southeast Missouri State University, Cape Girardeau, MO

B.S., Business Administration

HR Certification Course work

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