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Manager Project

Location:
Cary, North Carolina, United States
Posted:
August 19, 2018

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Resume:

Kavita Aladar

Tel: +1-919-***-****,

****, **** **** ***,****, NC-27519

Email: ac6qdq@r.postjobfree.com

Project Manager ( PMP, ITIL,CSM)

Accomplished IT Professional with 15+ years of Delivery, Project and Transition management in ITIL Framework with Process Maturity CMMi 5 IT Organizations

Seeking Senior assignments with leading Organizations in Strategic Planning, Project Management in Information technology and software Solutions, to significantly build & contribute to deliver to organizational objectives.

Summary of Proficiencies & Key Skills

Project & Delivery Management: Certified PMP, ITIL, CSM with wide experience in Service Delivery/ Management in Software solutions;

Aligning Delivery with strategic business objectives to enhance Profitability. Lead and participate in various Organizational/ Business unit initiatives to reach short and long term goals.

Design Processes & methodology. Interface with key influencers for mapping requirements and facilitating the need based solutions. Development and deployment of key execution strategies across business units. Work with Executives and Global Groups at strategic level as required. Assist with strategic planning.

Review solutions, Define Governance, Delivery Model, resourcing, technical interfaces, transitioning of services to ensure solutions are in line with Organizational standards. Proven Track of record in managing third party vendors, contracts, underpinning contracts.

Oversee end-to-end Programs; from conceptualization and visualization to technology mapping, Stakeholder Management, Solutioning, Costing/Budgeting, scope of work, Pre-Sales Support, resourcing, Deliverables, Tools and methodology, Acceptance processes, Risk Management and review to ensure all facets are progressing acceptably.

Measure delivery performance, Productivity, reporting, compliance with accepted deliverables to enhance and maintain quality of service with constant monitoring of metrics .Manage Service contractual, commercials and financials.

Determine and Define Process/Productivity Improvement strategies, to ensure maximum operational efficiency. Execute Service improvements initiatives by innovations, lean approach and industry best practices.

Recommend and refine Solution Architecture and Design, defining Standards and guidelines, facilitate Project Phases, Risk Management and QA to ensure compliance.

Worked on Strategic PMO solutions and established core PMO functions and PMO mobilizations .

Mentoring, coaching, monitoring, feedback for development of Delivery teams.

Assist with RFP/RFI, Proposal, Solutions – Estimations- Models, Proof-of-Concepts, and other pre-sales activities.

Worked on Functional specification validity, requirement gathering,creation of optimum solutions and solution Blueprints, Defining Business processes, Configuration, Transport movements,ETL Testing,Collection Testing .

Excellence in: Managing People, Process & Technology in Corporate IT Environment with IT Best Practices (ITIL, ITSM, BS7799, ISO 270001, and CMMi 5).

Possess excellent interpersonal skills that help with communication with Principals, Vendors & Internal Teams to facilitate seamless execution of projects. An enterprising leader with the ability to train and motivate cross-cultural teams in optimizing their performance levels.

Academic & Professional Qualifications

Professional

AWARDS, CERTIFICATION & TRAINING

Certified PMI- Project Management Professional (PMP),ITIL certified.

Received the Dream Team award from PATNI for our exemplary work and commitment Q3, 2005.

Received Team of the Month Award twice June 2012, August 2012.

Received the Valuable contribution ACE award on Q1-2013 in Accenture.

Completed trainings on Scrum Master, Six–Sigma,Lean Approach,SAP, Data analytics.

Completed Mainframe training, AO-Application Design, AO-Application Analysis

Functional Domain expertise of Supply Chain Management, HealthCare Domain, Life science, Insurance, Education, Financial Services,.

Technical Skills :

Software Automation/DEVOPS Tools : Atlassian Bamboo, Bitbucket, Urban Code Deploy, TFS, StarTeam, Continuous Integration, Continuous Deployment etc.

Project Management Tools : MS-Project 2007/2010, MS-Server, JIRA, Clarity,

EPM, ITSM- BMC Remedy,PPM, Req-pro.

PM methodologies/area : Agile, Waterfall methodologies, KANBAN, Scrum Framework,Service Oriented architecture, Application Development, Application Migration.

OS /Infrastructure : DOS, Windows 2000, Windows 95/98, Windows XP, Mainframe based MVS, Linux.

Language : SAS Analytics,BI, C, C++, Visual Basic 6.0, MQ.

DBMS : SQL, DB2, MS-Access, MDM

Microsoft Tools : MS-Office, Excel, PowerPoint, SharePoint

QA and other : Six Sigma, Data Security, Lean, PII Security, SOX etc.

Education

Bachelor of Engineering in Electronics from K. J. Somaiya College of Engineering, Mumbai University. Passed out in year 2001 with 64.4 %.

Completed H.S.C. from D. G. Ruparel College, Mumbai University, in year 1997 with 72.33 %.

Completed S.S.C. from Mumbai board, in year 1995 with 88.57 %.

Accomplishments and Positions Held

Employer–Infosys Technologies Ltd., MetLife, Nov 2015 to Till date

As IT Project Manager responsible for driving Project management activities /initiatives for LIFE insurance and group insurance IT projects . Responsible for Financial planning, Budgeting, Resource Management, Stakeholder management, Communication Management .

As DevOPS Project Manager is responsible for managing software delivery Automation of Projects and Migrations initiatives, Running strategic initiative to Onboard varied technology stack of applications to SDA platform including Continuous Integration, Testing and deployment . Evaluating each new Technology Stack, Running Proof of Concepts for New Technologies, Managing Standard Onboarding for different Applications for Insurance Client. Tracking Different Metrics, Performing Cost benefit Analysis, tracking ROI benefits realization Analysis, Value stream analysis for all projects .

As ITSM Transition Management Lead was responsible for managing Maintenance Support work for its insurance based client . Ensuring all service level parameters are within contractual agreement for functions Incident Management, Problem Management, Change management functions .Worked on planning,estimation,tracking,testing of multiple projects .Involved in identifying underlying risks, planning mitigation controls and contingency plan creations. Actively Tracked/ensured adherence all service Level agreement parameters .

Employer–Accenture Services Private Ltd. Nov 2006 to April 2015

As project manager was responsible for managing global projects in unison with various departments Worked on planning,estimation,tracking,testing of multiple projects .Involved in identifying underlying risks, planning mitigation controls and contingency plan creations.

Proven track of record for delivering end to end development projects by ensuring alignment of effort,budget,cost and quality being delivered using Waterfall and Agile Methodology .

While working as IT manager effectively delivered implementations of web based solutions with usage of latest technology trends of cloud and Architectures like SOA.

Project :CPW Retails Manchester,UK/India Mar 14 –Mar 2015

Detailed responsibilities : Worked on designing and strategizing new processes for effective delivery of solutions to clients. In spite of volatile,frequently changing requirements managed effective delivery of the product.

As Scrum master handled delivery of implementations using Agile methodology .

Facilitated sprint planning meetings, daily scrum meeting and completed delivery of all sprints successfully . Created timely burn down/up reports, retrospective reports for tracking health of the project and delivery.

Managed product backlog tracking, user story estimations, sprint delivery status tracking using JIRA reporting.

Collaboratively worked with development, testing,Solution architecture teams to provide creative, effective solutions .Interacted with product owner to track changes required in upcoming sprints and feedback from earlier sprints.

Effective communication strategies and delivery of products led into increased CSAT reports from product owner which added to 10 percent increased growth in business .

BHP Billiton,Accenture Services Pvt Ltd, Somerset, Singapore, July’13 to Mar 14

Detailed responsibilities : As project manager was responsible for managing delivery of Release-5 project for this client with more than 25 resources. Being Large scale delivery of more than $6 M ensured strict adherence and compliance to organization standards on processes and Security .

As Scrum master handled delivery of implementations using clients Agile methodology consequently for more than 2 releases .Facilitated sprint planning meetings, daily scrum meeting and completed delivery of all sprints successfully . Created timely burndown/up reports, retrospective reports for tracking health of the project and delivery .Constantly interacted with product owner to trace changes required in upcoming sprints and feedback from earlier sprints.

Created white papers and case studies using predictive analytics for this project . As Service Manager responsible for strategizing service related solutions. Incident,problem, issue data was been analyzed over certain period of time to identify trends and focus areas,using this analytics improvement initiatives been planned and executed in this project.

Other Project management activities related to Delivery, Commercials, Resourcing, Productivity, Capability build and Growth for this client are.

Measure delivery performance, Productivity, reporting, compliance with accepted deliverables to enhance and maintain quality of service. Manage Service contractual, commercials and financials.

Determine and Define Process/Productivity Improvement strategies, to ensure maximum operational efficiency. Execute Service improvements initiatives by innovations, lean approach and industry best practices.

Liaison root cause analysis activities,identification of improvement and preventive action items .Monitoring and reporting achieved business benefits to stakeholders on regular intervals.

The Hartford Insurance, USA,Accenture Services Pvt Ltd, Hartford, Mumbai, July’10 to July’13

Detailed responsibilities :

Being project manager for almost more than 3 releases for this project, Involved from conceptualization of this projects till maturity stage of this project . This project was developing java based solutions as per client requirement.

This includes 2 waterfall release and one release of agile delivery. For agile delivery also played role of scrum master for tracking progress on delivering user Stories as per agreed estimations .

Also participated in understanding functional,nonfunctional requirements, Business case,creation of project charters,Finalizing Scope, Validations of high level estimates, identification of risks and mitigation plan, creation of staffing plan,creation of project plan, execution and monitoring of all project activities as per project plan, timely status reporting to all stakeholders on project status, continuous monitoring of project health in terms of efforts, work and schedule to achieve project objectives

Other activities related to Delivery, Resourcing, Productivity, Capability build and Growth for client in US Hartford Insurance; over 30+ projects, 200+ stakeholder.

Manage delivery on agreed KPI across Technical Towers with resilience and sustainability.

Project management activities like Project Planning, Earned Value Reporting and Management, work

plan management, Issue/Risk Management, Configuration Management.

Dashboard creation, reporting, metrics analysis(CPI, SPI,BAC,EAC etc.) and controlling dependent delivery parameters using early warning signals.

Account development, Capability Built, increase Offshoring Monitor and Measure Deliverables, Quality of Service against contractual

Own Contractual, associated commercials and plan enhancements to productivity & Ratios without comprise on Quality

Contribute and ratify new service proposals; Qualify requirements, approve estimates; review and work with solutioning team to refine solutions, costing/ Budgeting, Risks and issues and integrate with transition team for smoothly translation into delivery.

Identify Client Value and plan Value adds, Automation etc.

Lead & Contributed to Various Organizational initiatives of Business and Delivery Transformation for excellence.

Accenture Technology Consulting as ATC Project Lead Mumbai, Maharashtra, Feb’09 to July’10

Detailed responsibilities : Acquired all initial transition and requirement from the client team at onshore,Educated,guided all offshore stakeholders, team members on ‘Analytics Engine development’ queries and related tools like AO_engine, Savion etc. Post Requirement gathering assisted in creation of high level estimator using Accenture’s packaged ADM estimator for this project. Also been involved in optimizing the critical path for project .For this project dependencies between interfaces have been identified accurately and this time has been optimally used for planning less dependent tasks during this period. Parallel path approach was implemented in the project for one cycle to accommodate added scope and requirements.

Other activities supported :

Conducted workshops for evaluating different tools for Probabilistic Analysis, requirement gathering.

Assessing,audit and reviews for different projects in compliance with six sigma standards.

Define Standards and best practices in portfolio Delivery; recommend Changes on Infrastructures, Architecture, Design, availability and Layout.

Provide inputs in RFP for consistency and alignment with Enterprise Architecture. Review Design for integration,. Guide and recommend changes to project teams with identification of bottlenecks –Sign off in responsibility area.

CML Walgreens USA Accenture Services Pvt. Ltd as Project Lead, Chicago, IL, May’08 to Jan’09

Detailed Responsibilities : This client was basically from Supply-chain management,it involved integration other Module like Material Management and SD. Using JIT principles tracked/ensured delivery of all inventory items being optimum for production house .Dependencies between interfaces have been identified accurately and this time has been optimally used for planning less dependent tasks during this period.

Other activities supported :

Generation of Project delivery Plan for the project using MSP Planning,Providing Performance reporting for team,Time tracking and management for Resource, Resource management-Customized roll-on/roll-off process as per client standard, Creation of Quarterly Org-chart, Creation of Resource specific calendars in MSPS,Change Control Board meeting support, Project Communications, Configuration Management, Recruitment Support .

Own all aspects of Transition like Project Planning, estimation, scoping, hiring, Knowledge Transfer Service Delivery Model, Service Definition, Co-ordination- communication etc.

Defined new Processes to improve efficiency & Resource utilization with reference to service improvement periodic requirements.

TES IM Operations Lead, Accenture Services Pvt Ltd., Manchester, UK, Apr’07 to May’08

Handled the Database Migration of 1/2 TB from IMS to DB2 for core banking application Finnacle. Project feasibility, estimation and tasks defined after extensive tests and Pilot runs. Innovation and strategy cut down migration time to one fourth of original estimation.

Measure SLAs compliance as per Quality plan to meet contractual agreement. Problem identification & corrective actions/ Root Cause Analysis for Problem Areas.

People & performance management-Team Management with defined KPI’s, guidance, mentoring and feedback to deliver with committed and motivated team. Client satisfaction was very high.

Design, Create, Configuration of databases and automate Hot and logical Backups. Implementing Standby Database/Data guard for high availability & Disaster-Recovery. Database refreshes/ Reorganizations/Recoveries/Patching/Upgrades & Application support.

Escalation point for Helpdesk/ISM of local and remote 11 sites. The team without escalations resolves ensured 90% of all incidents and SLAs are met.

Database Admin of DB2, IMS involving maintenance tasks, backup/recovery, auditing users etc.

USMR Amex USA, Phoenix, Nov’06 to Apr’07

As Senior Designer for this project designed different SAP-ABAP modules related to contribution role table operations, Reward table Updates & data Retrieval modules, Audit trail module.

This involved lot of interaction with client on achieving conformances and quality expected for all deliverables.

Also reviewed the built modules in Build phase of the project.

Done Knowledge Transition of designed modules to new junior team members coming to the project.

Mar’06 to Nov’06 Company Match, Fidelity, Patni Computer Ltd.,NJ, NY /Mumbai

Was responsible for delivery of Code based on change request received for upgrade of the system .

Worked as KPR, Defect Manager, Delivery Lead for the Team .

Accountable for maintaining weekly metrics based on delivery of requests completed.

Nov’04 to Mar’06 Eleads & LCFS, Metlife, Patni Computer Ltd., NJ, NY/Mumbai

Reverse engineering for LCFS Insurance system to determine Policy parameters. Use this parameters in defining functional specification for New Eleads system being developed, Mainly based on Mainframe Platform using COBOL, DB2, MVS.

Feb’02 to Oct’04 K.J. Somaiya College of engineering

Responsible for managing and maintaining Student data, Admission data. Software’s for institute, Was involved as software architect for all Applications in process. Apart from this was responsible for conducting Software lectures for all engineering students.

OF NOTE

Active Member of Women’s Business, IT Network : MetLife – 2015-2018

Active Member and VP of Education at Toastmaster Club : MetLife -2016-2018

Active Member of Software Delivery Automation and Devops Leadership NW.

Active Member of PMI and Local NCPMI chapter.



Contact this candidate