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Customer Service Manager

Twentynine Palms, California, United States
August 21, 2018

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Marina McClay

P.O. Box ****

Twentynine Palms, CA 92277

Mobile: 415-***-****; E-mail:


To serve my new Desert community, using my English/Spanish bilingual skills and years of experience in education, administration and customer care

Qualifications Summary

Excellent writer & verbal communicator (bilingual/biliterate in English & Spanish), adept at customer/employee/human relations, teaching & training, problem solver, detail oriented, computer literate

Complete Work History

April - June, 2018: Crewmember, Salada Beach Cafe, Pacifica, CA

October, 2017 - June, 2018: Volunteer Literacy Tutor, Experience Corps. Bay Area, Daly City, CA

July - November, 2016: Pre-Need Salesperson, Italian Cemetery, Colma, CA

2016 - Present: Independent Consultant, Writer, Caritas Management Corp., San Francisco, CA

1991 - 2016: Human Resources Manager, Caritas Management Corp., San Francisco, CA

1990 - 1991: Operations Manager, Volt Energy Systems, San Francisco, CA

1985 - 1990: Dispatcher, Customer Service Supervisor, Now Courier, Francisco, CA

1985 - 1986: Instructional Aide, Jefferson Adult School, Daly City, CA

1982 - 1984: Dry-Cleaning Counterperson, Serramonte Cleaners, Daly City, CA

1979 - 1980: Salesperson, Topps 'n' Trowsers Menswear, Daly City, CA

1978 - 1979: File Clerk, Audit Processor, Grain Dealers Mutual Ins. Co., San Francisco, CA

1976 - 1977: Crewmember, Rustler Steak House, Colma, CA


1979 - 1984: San Francisco State University (SFSU), San Francisco, CA


B.A., Spanish, SFSU, 1984

Single-Subject (High School) Teaching Credential, SFSU, 1984

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