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Developer Technical Support

Location:
Montreal, Quebec, Canada
Posted:
August 18, 2018

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Resume:

Adla Nunes Castello Branco Pereira

***, *** ******,

Saint-Constant, Québec, J5A 0G5

514-***-****

ac6pxk@r.postjobfree.com

Career Summary

Energetic and imaginative Junior developer who has strong problem-solving skills and ability to work under pressure. Good to work with a team or individually. I am an ambitious type who wants to get noticed, and have the drive and massive energy needed to really make a difference to a project and a team. Right now I am looking for a position with an exciting company that wants to attract talented people.

KEY SKILLS AND COMPETENCIES

●Able to work in a fast paced environment and complete projects to schedule

●Can multi-task effectively with clients to understand their requirements

●Ability to meet clients face to face and build long term relationships

●Can explain technical issues clearly to non technical colleagues and clients

●Providing innovative new ideas and solutions to problems

●Adaptable and able to pick up new techniques

●Through and precise

●Able to juggle priorities and multiple projects

●Creating websites that are user-friendly, effective and appealing.

●Comprehensive knowledge of HTML5, CSS3, Bootstrap, JavaScript, Adobe Ilustrator, MySQL

●Testing a website and identifying bugs and technical problems

EDUCATION

Montreal College of Information Technology February 2017 - October 2017

A.E.C: Programing for Mobile Technologies: Web app Development

(HTML, CSS, Bootstrap,JavaScript, MySQL, AngularJS, PHP, Adobe Illustrator - completed)

Fundação Getúlio Vargas, Brazil Août 2011 – Décembre 2012

Certificate of Graduate Studies in Business Administration

(Comparative evaluation for studies done outside Québec - completed)

Universidade de Salvador, Brazil 2005 - 2010

Bachelor in Computer Science

(Comparative evaluation for studies done outside Québec - completed)

PROFESSIONAL EXPERIENCE

MSA (Google Cloud and G Suite) June 2017 - Present

Google/Telus, Montreal

●Coding using front-end technologies, such as CSS and HTML

●Create SQL Query to retrieve recipients list

●Analyse of requisite and data

Business Technical Support Specialist IV (Google Cloud) March 2015 - June 2017

Google/Telus, Montreal

●Assist customers for Google Cloud Platform;

●Give support with any financial issue for unpaid customers

●Helped supported and high level customers with any blocking, payment and others basic issue

●Open and assist customer with their technical cases

Business Technical Support Specialist III (Google G Suite) October 2014 - March 2015

Google/Telus, Montreal

●Assist customer for Google Apps for Work Platform;

●Give support for emails, issues related to MX records and spam configurations

●Assist with users and email migration from one platform to Google Apps

●Assist with any account issues or any difficult customer had with their platform

Testing website Jan 2013 - Sept 2013

N.C. Calçados Ltd., Brazil

●Testing website and improving to be user friendly

●Identifying bugs and technical problems

OTHER EDUCATION

●Francization and integration program at UQAM-MICC, Montreal 2014

PERSONAL SKILLS

Ability to communicate advanced concepts, Time management, Good team Player, Problem solving, Analytical, quick to learn, work under pressure and to tight deadlines.

EXTRACURRICULAR

Social Actions and volunteers - Universidade de Salvador, Brazil

References available



Contact this candidate