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Technical or Copy Writer

Mount Prospect, Illinois, 60056, United States
August 17, 2018

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Amy J. Magsamen

Mount Prospect, IL ***** 847-***-****


Native English speaker, USA citizen, professional writer, editor, copywriter, technical writer/editor, content writer and proofreader seeks opportunity to write and edit for marketing, PR, B2B, B2C, technical manuals and user documentation, sales and marketing copy, website content, catalogs, instructor-led or online training materials, scientific textbooks or legal reference books

Special Skills:

Ability to write and edit to ensure no miscommunication or misinterpretation

Microsoft Office Suite, Word, Excel, PowerPoint, Photoshop, CRMs, ExactTarget, InfusionSoft, Google AdWords, major social media platforms

HTML, FTP, online text writing and editing, website maintenance, social media, SEO

Corporate, public relations, business-to-business (B2B), business-to-consumer (B2C) communications, personal histories, fiction novels, reference and ebooks

Professional business etiquette, excellent time management, disciplined work ethic


B.S. degree, Psychology, University of Wisconsin

Work Experience:

Technical Writer (May 2018 through July 2018)

Corporate headquarters of national beauty business, Highland Park, IL

Created Employee and Corporate Handbook

Interviewed all staff members, documented roles and responsibilities

Wrote detailed How To’s guide for technical procedures

Assembled existed documents, edited according to consistent style guidelines

Freelance Writer and Editor Self-employed (June 2013 – May 2018)

NIIT Cognitive Arts, 500 S. Davis Street, Suite 650, Evanston, IL, 60201

The world’s largest provider of custom learning design and content development solutions

Technical Editor (Nov. 2012 - June 2013)

Edited online technical manuals for Instructor Led Training and Participant user documentation of the client’s software programs; clients such as SAP, Diageo, Shell, and Popeyes

Team environment for document processing in India, Germany, Ireland, France, and the U.S., for project assignments, schedules and deadlines, and shared learning of new editing procedures and applications

ForteONE, 500 Skokie Boulevard, Suite 515, Northbrook, IL 60062

A boutique business-to-business consulting firm that manages a team of 55 C-level consultants, evaluates business operations, and offers applied solutions

Communications Manager (Feb. 2010 - March 2012)

Wrote implementation proposals and engagement letters to prospective clients

Created PowerPoint presentations to illustrate progress of active engagements

Edited and prepared all business assessment reports for delivery to clients

Wrote general marketing materials and for specific promotional events

Managed the CEO’s speaking schedule and kept classes in legal compliance according to State of Illinois rules for continuing education credits

Used ExactTarget for email blasts of company announcements, newsletters, and searches for new consultants

Was first contact point for many consultants, outside vendors, company guests

Coordinated bimonthly meeting between the company president and the consultants on active engagements

Wrote flash reports to show progress and status of milestones met in active engagements

Debt Reduction Store, Inc., 7150 E. Camelback Road, Scottsdale, AZ 85251

A startup, web-based company which offers financial services to end users and sells marketing opportunities to sales representatives

Communications Manager (Jan. 2008 - Dec. 2008)

Wrote and edited thousands of industry-specific email and online marketing campaigns

Wrote original and customized scripts for sales representatives’ promotional videos

Video recorded and edited videotaped commercials; ran the teleprompter

Co-managed freelance writers and their production schedule

Restructured and redesigned the CRM’s directional path to fit customer responses

Visions In Photography, 18402 N. 19th Avenue, Phoenix, AZ 85023

A high-end aerial and architectural photography firm that serviced the Southwest

Aerial Photographer (Oct. 2003 - Oct. 2006)

Photographed in-progress building projects and highway construction in Arizona, San Diego, and Las Vegas, from helicopters and high-winged planes

Maintained and updated the company website

Managed invoices, photo CD delivery, scheduled client meetings, arranged business travel, handled all client correspondence

Wrote sales proposals and performed cold calls on construction sites

Co-created the pilot episode of a travel tourism TV program filmed in Ireland

Wrote the executive summary, created the promotional packet, and presented both to Guiness/Diageo and Tourism Ireland for sponsorship

Coordinated filming schedules, arranged for location permits, researched media buys in Ireland and the U.S.

IKON Office Solutions (now Ricoh), 17250 N. Hartford Drive, Scottsdale, AZ 85260

A global technology company specializing in office imaging equipment, production print solutions, document management systems

Marketing Copy Writer (Sept. 2000 - June 2001)

Wrote, edited, and proofread sales and marketing materials about high-tech office equipment for sales representatives and customers in nationwide marketing department;

Coordinated creation of posters and signage for trade shows and seminars

Organized materials for and maintained online sales catalog of laser printers

Analyzed printer data and presented weekly reports to writers' group

JMB Multimedia/Ubiq Group, Scottsdale, AZ

A multimedia company that provided websites, digital media, and custom-created software programs

Copy Writer/Webmaster (Sept. 1998 - Feb. 2000)

Wrote all online and promotional content

Wrote copy and content for customers’ websites, in industries that ranged from master-planned retirement communities to pool cleaning

Wrote user manuals for custom-created technical software programs

Proofread HTML code pages and corrected errors

SEO manager for promoting the company’s and customers’ websites

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