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Customer Service Assistant

Location:
Newark, New Jersey, United States
Salary:
30000
Posted:
August 17, 2018

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Resume:

Lisa Marie Baez

** ******* **

New City, New York, 10956

Phone # 845-***-****

E-Mail: ac6pir@r.postjobfree.com

Summary: Energetic, results-oriented Reception/Office Support eager to bring strong administrative skills to a company in need of top-level support. Excellent organizational, communication, and relationship-building skills. Articulate and friendly with a professional demeanor.

EMPLOYMENT HISTORY:

Constantine Cannon LLP New York, N.Y

Receptionist/Project Assistant 2/2017 – 5/2017

Scheduled conference rooms daily including coordinating of catering for the Law Office and other tenants on site

Sorted and distributed daily incoming mail to assigned departments

Screened telephone callers in a pleasant and professional manner and directed to appropriate departments

Assisted with special project for each department when needed

Coordinated and kept track of attendance for all staff

Updated daily and registered clients or guests with building security

Cellino & Barnes, P.C New York, NY

Executive Receptionist 4/2014 – 11/2015

Performed reception services and switchboard operations for the Law Firm

Provided daily help with translating of intake forms to Bilingual clients

Assisted with filing retainers and closing statements as needed

Prepared daily authorizations

Scanned all incoming daily documents into client’s profile

Scheduled conference rooms daily including coordinating of Catering

Sorted and distributed daily incoming mail

Coordinated and kept track of log-in for visitors as well registering guests with building security

Traveled to assigned offices when needed

Gary Chipornoi – Insurance Broker New York, NY

Agent Assistant/Office Manager 2/2013 – 3/2014

Handled all aspects of client applications and prepare policies for delivery

Provided daily help with translating policies for Bilingual prospective clients

Created and updated all presentations and preparations for monthly meetings

Made sure payments to clients account were posted if client made a walk-in payment

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Lisa Marie Baez

42 Congers Rd

New City, New York, 10956

Phone # 845-***-****

E-Mail: ac6pir@r.postjobfree.com

Cont.

Temporary Employment Services New York, NY

Medical Secretary 1/2008 – 1/2013

Checked-in/out patients, registered new patients daily with accurate forms due at the time of visit

Screened telephone callers in a pleasant and professional manner and directed to appropriate department

Assisted with translating intake forms and workers compensation as well as no-faults forms

Maintained patients account by obtaining, records, and updating personal and financial information

Collected patients payments due at time of service and verification of insurance eligibility

Scheduled and confirmed daily appointments as well as called in prescriptions into pharmacies

Filed, faxed, scanned and managed all daily aspects of clerical duties as assigned

Performed other related duties as needed by Providers and Supervisors

Gathered all patients demographics related data and also scanned documents into intake system

Sorted and distributed documents and forms to area section as well as incoming and outgoing mail

Education:

Monroe College Bronx, NY

Associate of Applied Science August 2007

Major: Medical Administration

Skills:

Bilingual English and Spanish-Speak, Write, Translate, Shortel Communicator, Customer Service Skills, MS Word, Outlook, Basic Excel, Pro Law, Abacus Law, Time Matters, Citrix Window, Opal Ris, Sequel Med, Nextgen, Medical Terminology, Anatomy & Physiology, Data Entry, CPR, Type 50 wpm

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