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Financial Analyst Accounting

Frederick, Maryland, United States
August 17, 2018

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Volunteer Financial Analyst

Making sure that the flow of costs and revenues between the various projects is accurately accounted for and managed.

Maintaining accounting and financial records according to policy.

Performing accounts payable and receivable functions such as checking and processing invoices, researching discrepancies and unpaid invoices.

Reviewing and making recommendations on purchase orders and contracts.

Assisting the Director in a variety of business roles.

HASTINGS BOROUGH COUNCIL, UK March 2016 – December 2016

Staff Accountant

Ensured all reasonable actions had been taken to code correctly any unidentified income and had been fully investigated and corrected.

Provided income reconciliation and ensuring that associated work is completed promptly and effectively, in accordance with Council policies, procedures, systems and legislative requirements.

Ensured Income reconciliations and supporting corrections were made on time and within corporate targets.

Successfully Identified, investigated and resolved inquiries from external and internal customers relating to the receipt of income, ensuring that

they were resolved satisfactorily and within a reasonable timeframe to ensure income was accounted for correctly within the financial system.

Proactively reconciled all Investment accounts regularly and ensured any corrections were made in line with financial guidelines.

Renegotiated payment terms with customers emerging from financial difficulties.

Verified and processed income.

Monitored payments and expenditures.

Investigated and resolved billing and account discrepancies.

Performed daily reconciliations.

Provided general support to the Finance Department.

Communicated with Banks, vendors and customers.

Deputized for the income Manager as required.

INC RESEARCH UK LD, UK August 2008 – February 2016

Senior Accounts Payable Specialist

Ensured correct coding was used on all invoices and expenses.

Matched appropriate documentation to AP Payments.

Researched and resolved discrepancies on invoices.

Assisted to resolved months of backlogged work in AR and AP.

Successfully maintained accounts payable for the UK, German and French entities within control process framework.

Ensured timely and accurate processing of all invoices and issued payments accordingly.

Recognized by Finance Director for improvement into recordkeeping controls, which reversed missed payment deadlines, lost invoices, lack of proper authorization for expenditures and duplicate payments.

Trained and supervised AP clerks.

Prepared Accruals and prepayments monthly schedules and ensured they are accurately posted in the accounting system.

Provided monthly accounts reconciliation for AP, bank sub ledger, accruals and prepayments.

Run and review timely and accurate reports on a daily, weekly, and monthly basis.

Ensure invoices align to contract payment terms, and work with internal departments to secure the best payment terms.

Monitored and resolved open items on AP Aging reports greater than 90 days.

Verified and processed employee’s expenses.

Acted as the key finance liaison between the UK, French and German subsidiaries and the suppliers.

AMERICAN EXPRESS COMPANY, UK October 2002 – July 2008

European Customer Services Representative

Resolved product and service inquiries by asking probing questions and determining the cause of the issue.

Provided daily service to Customers regarding disputes and chargebacks through inbound and outbound phone calls.

Grown and nurtured customer relationships on every interaction that results in customer exceptional satisfaction.

Provided proactive support to customers to inspire continued use of online customer tools and resources.

Identified customer needs through probing questions and provide appropriate solutions with their disputes / chargeback related inquiries.

Adhered to quality and compliance guidelines and handled confidential information in line with the customer’s data security protocols.

Maintained rigorous controls over transactions to mitigate any fraud risks.

Translated letters and procedures. Served as liaison between management, staff and customers to maintain open lines of communication.

Highlighted issues through feedback and recommended changes in workflows, procedures, service levels, based on customer demands

to meet their needs and ensure quality service is given at all times.

Maintained rigorous controls over transactions to mitigate any fraud risks.

Investigated and resolving all irregular and unusual transactions.

Managed to balance customer interests with the interests of American Express.

Recruited, trained and supervised new employees.


Proficient with accounting software (Oracle, Sage line 50, Agresso 55, QuickBooks, SBS (Pay Capita), Crystal Report, Capita (Income Management), Bacs, MS Excel and related software programs

Languages: Fluent in French, English and German


Full membership of The Association of Accounting Technicians (MAAT) July 2012

Accounting Diploma AAT (Association of Accounting Technicians) – Equivalent to Bachelor in Accounting May 2012

(Sussex Downs College, Eastbourne -United Kingdom)

Master in Translation (French – German – English) April 2003

(Johannes Gutenberg-University Mainz-Germany)

B.A. in translation (Economics) April 2000

(Johannes Gutenberg-University Mainz-Germany)

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