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Customer Service Office

Berkeley, California, United States
August 17, 2018

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Nancy E. Allen

*** *.**** **. #*

Richmond, CA **805

Phone: 510-***-****


To obtain a position with a stable company that will utilize and enhance my growth potential.

Ability Summary

I am a cheerful, self starter, reliable individual who has the ability to work well under pressure. Although, I have extensive experience in the Administrative/Customer Service industry, I enjoy learning and exploring new challenges. I am a team player that can work efficiently, meeting deadlines on my own.

Employment History


08/2017 – Current T.J. Maxx Concord, CA

Handle cash transactions with customers using cash registers, Scan goods and collect payments

Issue receipts, refunds, change or tickets, Redeem stamps and coupons, Make sales referrals, cross-sell products and introduce new ones, Resolve customer complaints, guide them and provide relevant information, Greet customers when entering or leaving establishments, Maintain clean and tidy, checkout areas, Keep reports of transactions, Bag, box or wrap packages, Pleasantly deal with customers to ensure satisfaction.

Care Provider

03/2014 – 08/2017

Marla Vicks

Richmond, CA

Help client with meals, light housekeeping, doctor's appointments, and whatever else is needed at the time.

Addiction Recovery Specialist

08/2011 - 01/2014

Jobs Consortium West Oakland Army Base

Oakland, CA

Perform duties to varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing. Admitted clients and informed them of the rules, and help them with the process of recovery.


03/2009 - 06/2011

Act 1

Oakland, CA

Analyze financial information and prepare financial reports to determine or maintain record of assets, liabilities, profit and loss, tax liability, or other financial activities within an organization. Maintain correspondence and records in both electronic and manual files. Answered light phones, voicemail and fax.

Education and Training

Issuing Institution



Course of Study


Antioch, CA

High School Diploma

General High School Curriculum

Contra Costa College

San Pablo, CA

3 Years at College or a Technical or Vocational School

Business Administrative

Detailed References

Bertha Hill


Business reference known for 10 year(s)

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