Customer Service Office Assistant

Location:

Boca Raton, FL

Posted:

August 18, 2018

Contact this candidate

Resume:

*** ** *** ** *** *

Pompano beach FL, *****

908-***-****

Scott Rosenson

**********@*****.***

OBJECTIVE

To succeed in an environment of growth and excellence and ultimately earn a living in a rewarding career that provides stability, job satisfaction, self-development and to achieve personal, academic as well as career goals. Continue to expand on and perfect my current skill sets, gain more knowledge, and complete my Bachelor of Science in Healthcare Management – Health Informatics II Degree at Colorado Technical University.

SKILLS & ABILITIES

Customer Service Supervisor with a 2+year background in the Corporate Sales and Food Service Industry. As well as a 5+year background in Product Design and Assembly. 4+ year professional background being a DSP Direct Support Specialist and currently enrolled at Colorado Tech. University completing my Bachelor of Science in Healthcare Management – Health Informatics II Degree.

WORK EXPERIENCE

EXPRESS EMPLOYMENT PROFESSIONALS – GENERAL WORKER/ QUALITY CONTROL

NOV- 2017 TO AUG 2018

INSPECT RAW MATERIALS TO ENSURE CONSISTENCY AND INTEGRITY MAINTAIN, TEST AND TROUBLESHOOT ALL INSTRUMENTATION DEVICES ATTEMPT REPAIRS ON BROKEN OR DAMAGED PRODUCTS TO DETERMINE THE BEST WAY TO SCALE THOSE REPAIRS TEST A CERTAIN PERCENTAGE OF ALL PRODUCTS BASED ON INDUSTRY STANDARDS REPORT PROBLEMS OR CONCERNS TO SENIOR MANAGEMENT IMMEDIATELY MANAGE OUR QUALITY ASSURANCE DIVISION AND ENSURE ALL EMPLOYEES MEET THEIR REQUIRED QUOTAS PROVIDE TRAINING AND SUPPORT TO QA TEAM CREATE AN EFFECTIVE, EFFICIENT TESTING PROTOCOL TO BE USED ACROSS ALL PRODUCT

ENABLE INC – DIRECT SUPPORT SPECIALIST

Aug-2016 to Oct-2017

Assist multiple individuals at a time with their daily living, always provide safety, compassion, care, and comfort. Most suffering with complex, severe, and life altering disabilities (i.e. mental, physical, developmental, behavioral). Provide assistance doing basic everyday tasks like bathing, personal hygiene/grooming, dressing, cooking and eating. Help with home management, cleaning, shopping, laundry etc. Drive individuals to day programs, work programs, doctor’s appointments, events, and outings. Crisis Management Trained and Certified. Specially Trained and Professionally Certified to calmly and quickly Respond to a variety of emergency situations, varying in severity, and to follow legal protocol set forth by Local, State, and Federal Government agencies DDD. Trained and Certified by Disability Determination Department. Certified in CPR/First Aid. Insulin and Med Trained and Certified to give prescriptions daily.

OPPORTUNITY KNOCKS - LIFE SKILLS COUNSELORS/COMMUNITY SUPPORT STAFF

Sept-2015 to Feb-2017

Supervise individuals to ensure their health and safety. Perform direct care and supervision, including hand-over-hand assistance, to individuals. Assist and encourage individuals to be as independent as possible in all areas of their lives. Maintain a home-like environment and ensure the personalized attention required by each individual Train individuals in Activities of Daily Living (ADLs). Example of ADLs include: personal hygiene and grooming, assisting clients with incontinence, household cleaning, health and nutrition, social skills, menu and meal preparation, cooking, shopping, community awareness and interaction, recreation and socialization. Making sure individuals have a presentable appearance according to weather and client activity.

AMAZON- OFFICE ASSISTANT

Aug-2015 to March-2016

Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work station Maintains equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation monitoring and purchasing meter fund

WEGMANS FOOD MARKETS INC - CUSTOMER SERVICE ASSOCIATE

Sept-2011to April-2014

Selling the company’s products and services may be part of a customer service representative’s job, even though he may not be part of the sales division. Some representatives may provide product or service information to assist customers in deciding about a product to buy

PRODUCTION WORKS

Oct-2004 to Current

Working with design technology and assembling intricate product displays for companies such as Physician’s Formula, Chapstick, CVS, Rite-Aid, Walgreens to name a. Oversee operations and Participating in product testing.

EDUCATION

Colorado Technical University

Bachelor of Science in Healthcare Management Health Informatics

2016 - Present

PROFESSIONAL REFERENCES

RICK MARTINS

Owner, Production works

52b Greenpond Rd. Rockaway NJ

Mobile: 201-***-****

KIRK RENDELSON

Wegmans

33-7 Trumbull Dr.