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Project Manager

Noida, Uttar Pradesh, India
August 16, 2018

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**/* ****** **** ***** Mandi, Gurgaon, Haryana 122504 (M) 999-***-**** Professional Summary

Possess strong desire and ability to instantly build rapport and respect with fellow teammates, combined with exceptional project management, client engagement and operations management skills. My greatest strength is the ability to combine my analytical skills with well-developed interpersonal skills. I can build and maintain high-quality business relationships. I am committed and enthusiastic candidate seeking to join a Company and show my ability.


Proficient in working with MS - Office & Operating Systems like Windows XP, Windows 7,

Windows 8, Linux.

Proficient in working with Selenium IDE.

MySQL (Basic Knowledge), Atlassian JIRA, Zendesk,


A proactive leader and planner with expertise in building and monitoring process, Implementing Strategy, Portfolio Management and Data Analysis.

A keen analyst with exceptional vendor relationship & leadership skills with an ability to build successful teams with a sustainable good performance.

A strong believer of "Good compliance = Good Business " phrase.

Work History

Team Leader Mar 2017 - Current

Foodpanda India Gurgaon, Haryana

Primary responsibilities: Testing Point of Sales, Handling Integration issues & bugs, Ensuring maximum Automation for orders.

Heading end to end Vendor Operations, Product Management, Capacity Planning, Process Improvement, Project Management, Strategy & Planning

Synopsis of Accountabilities:

• As a Team Leader of Automation team, Key KPI is ensuring smooth Functioning of order flow without any manual interference. This includes adherence to Automation rate, Issue Rate, Fail Rate.

• Strategic initiatives to ensure Automation rate, issue rate and order fail rate is brought down consistently.

• Responsible for overseeing the day-to-day operations of the team, distributing the workload evenly amongst staff and making sure motivation and performance levels are maintained.

• Identify project requirements and prepare project specifications to develop the further course of action.

• Schedule projects and priorities according to the deadlines assigned by the clients.

• Identify the appropriate tools for test automation according to the application requirements and advancement in the tools.

• Investigate into matters where bugs are found in the application and report the incident to the research and development team.

• Perform documentation for all test automation projects and share reports and results with the senior officers. Subject Matter Expert Automation Dec 2015 - Mar 2017 Foodpanda India Gurgaon, Haryana

Primary responsibilities: Data Management and Analysis, Vendor Management, Project Management, Client Management and Account Mining.

Synopsis of Accountabilities:

• Ensure successful overall project delivery involving planning, execution, transition and sustainable operations.

• A visionary and hardworking professional with the proven record in automation engineering, complex operations as a Subject Matter Expert.

• Managing client relationship with regular engagement via reviews and discussions.

• Vendor management for optimized resource utilization and zero productivity loss.

• Skilled in providing the cost-effective and quality automation process.

• Expertise in making and developing the automation scripts.

• Managing end to end testing of new Point of sales which comes in with all the testing Scenarios.

Operations: Responsible for process stabilization and close monitoring for continuous improvement which Includes Process monitoring & Continuous improvements, Client reviews with project updates, Process & product training. Operations Executive Mar 2015 - Dec 2015

Foodpanda India Gurgaon, Haryana

Primary responsibilities: Bug Tracking, Making sure of the maximum number of automated orders, Strategic planning and execution to enhance profitability and efficiency. Synopsis of Accountabilities:

• Pulling and analysing the data of vendors which could help in the increase of automated orders.

• Finding out of repeat defaulters and strategies the plan for improving the performance of vendors.

• Performed functional, integration, system, and regression.

• Collaborate with developers for bugs and issues resolution.

• Making sure that every client should only give automated orders. Intern Feb 2014 - Jun 2014

HPL Electric & Power Pvt. Ltd. Gurgaon, Haryana

• The main objective of the project was to develop an energy meter by testing on Pcb & diode plates

• Ensuring the delivery of 100% tested meters only. Intern Jul 2013 - Aug 2013

Samsung India Electronics Pvt. Ltd. Noida, Uttar Pradesh

• Trained under Application developers using various programming languages and source code to create software that meets client requirements.

• Have worked with QA Testing team to ensure that the update should deploy with zero bug. Intern Jun 2012 - Jul 2012

Prasar Bharti Patna, Bihar

• The objective of this project was to monitor the frequency of all types of Signals through Master Switching room & reporting the issues & possible errors.

• Have to monitor the articulation of structure or system in a way so that producing a sound or word is clear in speech or music.

• To ensure the public service broadcasting should be smooth with all the generated frequencies. Education

Bachelor of Technology: Electronics & Communication 2014 Global Institute of Technology & Management Gurgaon, Haryana Principle & Skill Subjects

Electrical Technology, Basic Of Electronics, Network Theory, Analog &Digital Communication, Data Structure using C. Certifications

1st prize as a top performer of the month in March 2016. 1st prize as a top performer of the month in February 2016. 1st prize as a top performer of the month in November 2015. Reference

Mr. Anurag Karmakar

Sr. Manager (Operations)

Bent Chair

Mr. Deeptanshu Baranwal

Product Manager


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