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Customer Service Sales

Tomball, Texas, 77377, United States
August 15, 2018

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Elizabeth E. Foster

General Manager

Located in N. Houston



Highly Professional with 20+ years Experience in Sales, Marketing and Man Knowledge and Experience in Administration Resulting in the Ability to Han Retail Environment. Including Profit and Loss Statements, Inventory Contro Customer Service. Knowledge of Compliance with OSHA Regulations. Staff Training with on going Coaching Skills. Excellent Communication Skills. WORK EXPERIENCE:

2008 – Present Private Eye Clinic Pratice.

1989 – 2008 EyeMasters / Visionworks.

1999 - 2008 EyeMasters Houston, TX & Dallas, TX

General Manager:

Responsible for all aspects of store operations; supervise 10-20 coworkers. Monitor and control store expenses, including petty cash to maximize store store inventory; purchasing from both internal and external sources. Create payroll reports. Merchandising and organizing promotional sales with local v store openings. Training and development of general managers. 1995 - 1999 EyeMasters Houston, TX

Retail Manager:

Ensure that retail employees adhere to customer service standards, and fol guidelines. Motivate retail employees to meet or exceed sales and gross ma staff development files and ensure that performance appraisals are complet 1991 - 1995 EyeMasters Houston, TX

Eyeware Specialist:

Customer relations, lifestyle selling, and working closely with customers to e satisfaction. Maintain company standards on sales and multiple pairs. Dispe repair eyeware. General merchandising on sales floor. 1989 - 1991 EyeMasters Houston, TX

Lab Technician:

Operate all lab machinery to manufacture quality eyeware. Perform routine calibration of lab machinery.

EDUCATION: Bachelors of Science Biology; University of Houston, TX SKILLS

Coaching-Training & Development-Human Resources-Customer Relations- Finishing Equipment-General Business Accounting-Medical Billing & Codein with Company Acknowledged Awards-Creator of Several Company Policies ECCA; EyeMasters-Maintain Safety Awareness-Efficient Work Environmen Sales Audit-Customer Service Consistently 90% & above-ABO Certified Op DAILY OUTLOOK

Opportunities to Learn and Being Helpful while Establishing New Relations. PERSONAL

Highly Motivated. Takes Initiative to Achieve Beyond Normally Expected Re Integrity. Working Efficiently. Team Oriented.



•Lynn Westheimer; Ophthalmic Tech. Known 20+yrs

832-***-**** (cell)

•Aaron Sandoval; Teacher/Coach. Known 20+yrs

832-***-**** (cell)

•Pam Muir; Former Office Mgr "Penn EyeCare".

Known 25+yrs. 281-***-**** (cell)


•Casey Parker; Office Mgr “VisionPro”. Known 6+yrs 281-***-**** (cell)

•Dr. Paul Proske; Therapeutic Optometrist/Owner

“VisionPro”. Known 4+yrs

281-***-**** (office)

•Dr. Jeffery Penn; Optometrist/Owner “Penn

EyeCare”. Known 25+yrs

281-***-**** (office)

•Dr. Eric Wellington, Optometrist. Known 25+yrs

281-***-**** (office)

•Dr. Claudio Lagunas, Optometrist. Known 20+yrs

281-***-**** (cell)

•Eye Care Centers of America, Inc.

(EyeMasters/Visionworks) Employed 20 yrs.

800-***-**** Home Office; San Antonio, TX

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