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Customer Service Manager

Location:
Layton, Utah, United States
Salary:
40,000
Posted:
August 16, 2018

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Resume:

Kimberly Wolsey

**** *. **** *.

Layton Utah ****0

ac6o8p@r.postjobfree.com

801-***-****

Management Experience

15+ years Customer Service

Computer Literacy (Microsoft, Excel, PowerPoint)

Human Resources

Decisive

Strong Leadership Skills

Communicates Effectively

Self-Motivated

Professional

Detail-oriented

Result-oriented

Recruiting

Customer Satisfaction

Hiring

Loss Prevention

Employee Relations

Merchandising

Conduct/Execute Meetings

Responsible

Goal oriented

Teachable

Adaptive

Front Desk Coordinator

Grassroots Salon February 2012-July 2018

Layton, Utah

Assisted in managing the salon by scheduling clients, maintaining the employees’ personal schedules and ensuring the customer service is done in a professional manner. Maintained salon environment by communicating needs of staff and customers to owner as needed to ensure effective flow of business.

Assistant Manager

Good Earth Natural Foods August 2007-February 2012

Riverdale, Utah

Assisted in developing a staff of 50+ employees. Assisted manager in profit and loss reports, merchandising, employee reviews, coaching and education. Responsible to ensure all guidelines were being met.

District Sales Manager

Famous Footwear/Brown Shoe Group June 2004-January 2007

Northern Utah District

Managed 7 stores in Northern Utah. Trained and assisted store managers in achieving individual store goals. Ensured that the Corporate standards were being met. Responsible for recruiting and hiring.

Sales Manager

Famous Footwear December 1998-June 2004

Riverdale, Utah

Responsible for inventory, merchandising, loss prevention, hiring, and customer service of a million-dollar store. Helped in implementing “Home Delivery” into the market.

Education

Associates August 2015-December 2018

Weber State University Ogden, Utah 84405



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