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Human Resource Social Media

Kalamazoo, Michigan, United States
August 16, 2018

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Sally Silveira

Phone: 269-***-****




Self-motivated, passionate, driven individual seeking a challenging Human Resource Management position where I can leverage my education with practical work experience.

•Maintained a 3.68 GPA. I have been on the Dean’s List 6/6 semesters all while working full-time in a leadership position and with family responsibilities.

•Extensive international travel background which has helped me learn to be adaptable and comfortable working with and in different cultures.

•Cultivated language and communication skills through contact with people from around the world and with different ethnic backgrounds. Learned to use non-verbal and verbal communication to overcome communication and language barriers.

•Collaborate well with others, meticulously organized and results-oriented.


Western Michigan University, Haworth College Of Business Kalamazoo,MI Bachelor of Business Administration GPA: 3.68

Major: Human Resource Management

Minor: General Business

Coursework: Human Resource Management, Project Management, Multinational Management, Compensation and Benefits, Staffing Organizations, Employment Relations, Change Management, and Analytical Foundations


PCMI Manufacturing Integration, Shelby Township, MI Marketing Director January 2014-Present

•Excelled in project management on restructuring brand identity and redesigning the organization’s websites while strategically managing and planning project development

•Analyzed and reported performance improvement through Google Analytics and Google Adwords

•Travelled internationally for trade shows for organizational development and finalizing outsourcing from different countries

•Established company budgets for marketing efforts

•Reported, tracked, analyzed, and implemented marketing campaigns proving organizational effectiveness and return on investment

•Achieved a strong visible social media presence using Facebook, Twitter, Google Plus, and developed concepts to increase consumer engagement

•Developed and managed digital campaigns to produce dynamic content

•Handled CRM programs: Salesforce and Hatchbuck

•Assisted human resources in writing employee handbooks

•Worked in Office Suite application and used PowerPoint extensively to develop presentations

Silveira- Page 2

Pet Vet Family Pet Center, Kalamazoo, MI

Veterinary Technician October 2012-March 2014

•Completed 8-10 in-patient hourly treatments daily, assisted in outpatient surgical procedures while leading in decision making

•Trained and developed of 12 new employees, delegating daily tasks and projects while motivating employee engagement

•Prepared and processed x-rays, obtaining and processing blood samples, assisting in surgery, periodontal therapy, and ultrasound.

Mattawan Animal Hospital, Mattawan, MI

Veterinary Technician December 2005-April 2011

•Handled accounts receivable of $300,000 annually, implemented restructuring of accounts receivable while facilitating an operating budget

•Enhanced workforce planning and excelled in training and development of 15 new employees for employment retention

•Exhibited strong interpersonal skills through communicating with clients

•Prepared and conducted inventory management of $200,000 in product inventory


Missionary Work

•Built homes for the less fortunate in the States

•Skilled at effective organization, motivation, problem solving and empathy in working with those of diverse populations

•Increased missionary success, problem solving, and established working strategies

Animal Rescue

•Developed my own animal rescue program where I was financially responsible for all costs

•Released animals to the public for redemption or adoption

•Emphasized the use of positive training techniques and owner education in resolving and improving behavior issues

•Mentored less experienced colleagues on caring for and socializing animals

Dog Sitting/Dog Walking Business

•Ambitiously developed and maintained a busy, customer-focused pet sitting business with multiple long-term clients for over 5 years

•Achieved success through strong time management of travel time, compassion for various needs of my clients and their pets, flexible hours, and conscientious care giving

•Generated a client list of over 85 clients and their pets

•Entrusted with the security of keys to over 70 residential homes

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