Mental Health Manager

Jose Orlando Colon

* ******* ******, ***. ***. Chelsea, MA. 02150• (C) 617-***-**** **************@*****.***

Professional Experience

Casa Esperanza, Inc. Roxbury, MA. Feb. 2018 – Aug. 2018

Latinas y Niño’s Residential Program

Senior Treatment Coordinator

Coordinates Intakes, Admissions and Discharges to and from the program

Completes psychosocial assessments for women in the program

Conducts psychosocial assessments of each child in the program and makes referrals to additional mental health, and developmental support services when needed

Conducts initial assessment for each client and generates individualized treatment and service plans based on Casa Esperanza, Inc.’s Clinical Logic Model

Provides the 12 core counseling functions to each assigned client: screening, intake, orientation, assessment, treatment planning, counseling, case management, referral, education, crisis intervention, record keeping

Coordinates internal and external services, i.e. legal, medical, and housing, employment, training, etc.

Works closely with clinical team to ensure client individualized treatment and service plans are completed

Works closely with the Clinical team and DCF to ensure that child service plans are implemented, and child needs are addressed

Facilitates group interventions as required (including Trauma, Parenting Education, etc.)

Conducts weekly individual sessions with children, and their mothers, during and after the reunification process

Documents all client encounters and progress, completes necessary reports, and maintains up-to-date client files.

Manages crisis interventions as needed.

Conducts urine screening for clients as needed.

Develop aftercare plan with the client.

Senior Peer Health Navigator/Medical Case Manager March 2017 – February 2018

Facilitate weekly HIV/AIDS Peer Support and educational groups.

Work closely with the Recovery Support Services to ensure that clients’ needs are being met.

Accompany clients to medical appointments and social support appointments and activities.

Conduct home visits and outreaches to re-engage clients into care.

Work closely with our Casa Esperanza/BHCHP counseling and testing services.

Work closely with Medical Case Manager to reengage clients.

Work closely with team to ensure program and organizational goals are met.

Support clients by providing them with peer coaching/counseling sessions.

Conduct intakes, assessments, individual’s service plans, and ongoing evaluation with clients living with HIV/AIDS.

Attend and participate in community networking meetings.

Collaborate with neighboring agencies to establish working relationships.

Assist in all reporting as required by Program funding sources.

Attend all relevant case conferences and staff meetings including MDT.

Enter all clients date into e2Boston.

Supportive Housing Case Manager May 2016 – March 2017

Conduct global assessments with each resident and develop an Individual Service Plan (ISP) within two weeks of lease signing. ISP should identify resident’s needs, preferences, and desires with clear, measurable goals and specific action that align with HUD Service Plan for each project

Conducts resident orientations including: review of tenant rights and responsibilities; review of maintenance procedures; walk through of emergency evacuation procedures; and providing information on services available on campus.

Provides case management and supported referrals to services including: benefits and entitlements; legal assistance; primary and specialty medical care, including children’s healthcare and dental services; HIV/AIDS supports; domestic violence support; parenting supports and education; meal services; outpatient mental health and substance abuse treatment; education, employment, and/or volunteer opportunities; and peer support and other recovery oriented groups.

Conduct home visits as needed to ensure tenant safety and engagement in support services.

Coordinate internal and external services needed to meet service plan goals and increase residents’ ability to maintain housing and engagement in recovery supports.

Provide mentoring and support in activities of daily living, such as financial management, meal preparation and nutrition, personal hygiene and fitness, personal and fire safety, household management, and conflict resolution skills that will help residents to maintain permanent housing.

Senior Treatment Coordinator February 2012-May 2016

Men’s Residential Program

Coordinates Intakes, Admissions and Discharges to and from the program

Conducts psychosocial assessments for clients in the program and makes referrals to additional mental health, and developmental support services when needed

Conducts initial assessment for each client and generates individualized treatment and service plans based on Casa Esperanza, Inc.’s Clinical Logic Model

Provides the 12 core counseling functions to each assigned client: screening, intake, orientation, assessment, treatment planning, counseling, case management, referral, education, crisis intervention, record keeping

Coordinates internal and external services, i.e. legal, medical, and housing, employment, and training, etc.

Works closely with clinical team to ensure client individualized treatment and service plans are completed

Conducts program groups as necessary (relapse prevention, self-esteem, orientation group)

Facilitates group interventions as required (including Trauma, Parenting Education, etc.)

Documents all client encounters and progress, completes necessary reports, and maintains up-to-date client files

Manages the monthly and weekly review of medications

Manages crisis interventions as needed

Conducts urine screening for clients as needed

Develop aftercare plan with the client

On Call (rotating)

Reentry Specialist Men’s Program May 2007-February 2012

Conducted initial assessment for each client to generate appropriate treatment plan and services

Collaborated initial assessment for each client to generate appropriate treatment plan and services

Developed aftercare plan with clients prior to completion of treatment

Provided individual counseling sessions on a weekly basis

Facilitated in house groups such as Thinking for a Change curriculum on a weekly basis

Peer support Group Facilitator

Provided 30, 60, 90 day follow up for clients released from the program

Evaluated participants from across Massachusetts to complete Relapse Prevention questionnaires at 6 and 12 months.

Coordinated with other agencies for intakes for the program

Appointment setting for in house clients including for medical, case management, and counseling purposes

Resident Assistant/Front Desk Manager

General reception, signing clients in and out, taking calls from clients and for staff. Greeting and signing in visitors, sorting and distribution of mail

Took urine samples for drug analysis on any client on a random basis or for any suspicion of drug abuse

Tracked clients by ensuring clients are to be where they are supposed to be. This is conducted by performing hourly walkthroughs the house, telephone spot checks, recording client’s comings and goings and documenting telephone contact

Provided informal counseling, giving advice, support, and information to the clients, answering questions, and often listening to the resident’s concerns, desires, and complaints.

Centro Latino de Chelsea, Chelsea, MA April 2001-May 2003

Program Coordinator

Developed and implemented small and groups addressing HIV prevention, Risk reduction, Substance Abuse, Health, and wellness issues.

Developed an outreach plan/strategy to reach at risk MSM with particular attention to providing educational information and referrals to the Latino community

Participated and documented outreach referrals and activities

In-House Trainings (Casa Esperanza) 2008-Present

Working with Clients that Express Trauma and PTSD

Handling Emergencies and talk to Mental Health Clinicians, Psychiatrist, other professional in the field

DSM and Axis review, how to complete a diagnosis

Group facilitation skills (Part I and II)

Understanding and supporting client diversity with regard to the Americans with disabilities

Resolving Conflicts and De-Escalating Emotionally-Charged Situations

Counter transference/transference: What does it mean? How does it affect my work

The Strength Based Counseling and Case Management model

Bringing meaning to the HIV/AIDS epidemic in the Latino Community; The basic & beyond the numbers (Part I)

Bringing meaning to the HIV/AIDS epidemic in the Latino Community (Part II and III)

Motivational Interviewing

Skills and Abilities

Leadership: An experienced team leader

Influencing, leading, and delegating abilities

Ability to initiate/manage cross-functional teams and multi-disciplinary projects.

Critical thinking, decision making and problem solving skills.

Planning and organizing – Organizational abilities

Result oriented: Ability to achieve the target within given time

Excellence Communication skills.

Strong interpersonal skills

Lot knowledge of appropriate community resources

Lot knowledge of Ryan White Standards of Care.

Negotiating skills

Conflict resolution.

Adaptability – Efficient under pressure, always meet deadlines

Education:

* Certified Alcoholism and Drug Abuse Counselor - Anticipated date of Certification: December 2018

* Appointed 2017-2019 Boston EMA Ryan White Planning Council

* High School Diploma from South Boston High School 1984

* 2 years of college at the National College, Arecibo Puerto Rico 1990 – 1992

* Certified Application Counselor Program 2017

* Complete Mass Health Hospital Determined Presumptive Eligibility (HPE) course in the Mass Health Learning Management System.

* First Aid/CPR

* Latino/a Behavioral Health Workforce Training Program Boston

Alcohol and Drug Counseling Training Program

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