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Customer Service Microsoft Office

Location:
Puyallup, Washington, United States
Posted:
August 13, 2018

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Resume:

HAILE-ANNE MCKEEN

***** **** *** ** *, PUYALLUP, WA 98373 (H) 253-***-**** ac6npq@r.postjobfree.com

PROFESSIONAL SUMMARY

Passionate UWT Graduate student driven to serve and protect by offering valuable investigation support to citizens and community members to start and develop strategic relationships as a dynamic team member adept at using energy and enthusiasm to move the job forward.

EDUCATION

2019

Master of Arts: Community Planning

University of Washington, Tacoma, WA

2016

Bachelor of Arts: Urban Studies

University of Washington, Tacoma, WA

SKILLS

Microsoft Office Suite

Subtle and effective sales skills

70+ WPM typing skills

Effective team leader

Report compilation

Project management

Process implementation

Data analysis

Codes and zoning

Goal-oriented

Strategic thinker

Strong interpersonal skills

Personable and outgoing

Critical thinking

Methodology implementation

Clerical support

Community relations

Community-based planning

WORK HISTORY

OCTOBER 2017-CURRENT

AmeriCorps Volunteer Science and Math Institute Tacoma, WA

Documented student attendance and progress against goals.

Consistently received positive teacher evaluations from students.

Facilitated group sessions and provided one-on-one support.

Maintained safety and security of all youth under care.

Modified the general education curriculum for special-needs students based upon a variety of instructional techniques and technologies.

NOVEMBER 2012-SEPTEMBER 2017

Service Specialist J. C. Penney Puyallup, WA

Designed displays to make the store experience interactive, engaging and reassuring.

Answered customer telephone calls promptly and in an appropriate manner.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Stocked and replenished merchandise according to store merchandising layouts.

Served as the main liaison between customers, management and sales team.

REFERENCES

Greg Lund, Lecturer at University of Washington Tacoma 253-***-****

Joni Hall, Co-Director at Science and Math Institute 253-***-****

Tony Bavarro, General Manager at J. C. Penney Puyallup 253-***-****



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