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Manager Customer Service

Location:
Richmond, Virginia, United States
Salary:
20/hr
Posted:
August 13, 2018

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Resume:

Kevin Granados

Midlothian, Virginia – 804-***-****

ac6noy@r.postjobfree.com

Objective

The purpose of this resume is to take my technical ability and understanding of project management into a supervision role.

Experience

Project manager

Right away painting LLC: Richmond Virginia

July 2015- present

Provided administrative duties with paperwork and contracts

Passed class A contracting license examination to conduct further operations with complexes

Passing specialty exams to conduct work at designated facilities.

Conduct research and pricing on material and labor

Subcontracting responsibilities including finding business leads and experienced workers.

.

River city construction LLC

-Manage agendas, arrangements, appointments etc. for the upper management.

-Manage phone calls and correspondence (e-mail, letters, packages etc.)

-Create and update records and databases with personnel, financial and other data.

-Track stocks of office supplies and place orders when necessary

-Assist colleagues whenever necessary

-Outstanding communication and interpersonal abilities

-Excellent organizational and leadership skills

-Familiarity with office management procedures

Operations manager

Good cleaning service LLC: Richmond Virginia

June 2013- present

Maintained administrative systems and updated them for security.

(hardware, software, backups, system monitoring in an office environment firewalls, HIDS, DEP,(SMS) (bitlocker)

Organization of company receipts and expenses to budget and determine where monetary spending fixes are required

Conduct vehicle maintenance and overview of their conditions.

Run smaller groups of workers and following up with the specified team leaders about equipment and chemicals needed.

Providing everyday advice about operations and the vision for the company.

Self-funded the company using personal money to break even in slow seasons

NAPA:

Parts counter representative (and commercial accounts)

Assisted in developing stock orders

Maintained an organized, clean desk environment

Provided customer service with part and automotive knowledge

Provided pricing and product information to customers

Provide solutions and pulled inventory databases for inventory checking

Performed other duties as assigned by manager.

Education

East polytechnic Institute- Business administration with concentration in IT management 2016-2018

Revelent coursework (accounting, managerial management, managerial accounting, technology optimization, networking, network security)

John Tyler community college- Business management 2013-transferred

Manchester high school- Advanced degree studies.

Chesterfield technical center for automotive technologies- 2013

Certifications

Bilingual; Fluent Spanish, (learning Portuguese)

*Virginia CLASS A contracting license*

Painting and wallcovering specialty’s

Mold prevention and mold remediation

SP2 online mechanical safety

ASE Student Engine performance

ASE engine repair

ASE suspension and steering

LinkedIn- programming foundations- real world examples

GPC code of conduct certificate

CompTIA Security+501(risk management training)

Level 1 intelligence analyst (working on level 2, and 3)

(CURRENTLY CERTIFIYING IN)

Security+401 - peaked 65 percent before 501 came out)

Security+501- currently at 65 percent

Network+

CAP-M

Project +

CEH certification. Using training modules

PMP- need experience requirements. would pass based off contracting experience.

Python courses, hands and on certificate industry courses.

Counterintelligence

Computer technical skills

Data mining tools

Advanced vulnerability

Shark wire

Cain

SolarWinds

Apple IOS device provisioning and setup (MDM)

VOIP

Windows 10, mac, sierra high,

Linux

Kali linux servers

Putty configurations

Enumeration tool modules(training)

Hyper V manager (exposure to systems)

Nessus

Network mapping (zenmapp)

python- (attending course and academies for mastery)

XAMPP

Metasploit

Netcat

Nnap

SMTP

Sniffing applications

Siem tools

CEH training software: forensic tools

(Nessus_network pinger_ private firewalls, VPNS, active/passive monitoring devices,

Advanced IP scanners,

Aircrack

sanitization tools (BCWIPE)

virtual cross platforms

backups

Cloud systems

Extra-

Peace corp member

Saint jude childrens hospital provider

U.S soccer academy u16-17

Hispanic chamber of commerce member



Contact this candidate