Medical Assistant Office Staff

Tiarva Burke

Medical Assistant, Macon, GA Cell 901-***-**** Home 478-***-**** ***********@*****.***

PROFESSIONAL EXPERIENCE

RIVER EDGE, Macon, GA

Scheduling Specialist, April 2017 – Present

Monitored and updated all patient scheduling in coordination with physicians

Meet and greeted all patients professionally and courteously

Responded to and resolved all patient service requests

Monitored all medical callbacks as needed

Performed Behavioral Health Assessments and updates

Performed weekly case management

Provided group training/ therapy monthly with patients

Provided phone and clerical assistance to front office staff as required

Fostered and sustained strong professional relationships with staff, clients and their families

LAKE BRIDGE, Macon, GA

Medical Health Technician, April 2016 – January 2017

Assist with admission, discharge and transfer of patients

Observed patient behavior, notified appropriate nursing staff of information and documents in progress notes

Provided leadership for behavioral interventions

Set limits on patient behavior with the assistance of a nurse and intervened to decrease panic of disturbed patients under the direction of a nurse

Assisted with physical restraints under the direct supervision of the RN

Conducted groups as directed under the supervision of the RN

Knowledgeable of suicide and elopement policies

Accomplished rounds as required and documented appropriately

Followed instruction given by the RN and outlines in the policies and procedures

Utilized Master Treatment Plan in determining interventions with patients

RIVER EDGE, Macon, GA

Individual Support Worker, May 2015 – Present

Monitored and aided with self-administration of medications

Provided residential client support in the areas of behavior, decision-making, and problem resolution

Prepares and maintains records of client progress and services performed, reporting changes in client condition to manager or supervisor

Provided patients and their families on strategies, services and support specific to their needs to improve their overall quality of life

Planned, implemented, provided evaluation and monitoring of treatment activities and groups sessions

EDUCATION

MILLER-MOTTE TECHNICAL COLLEGE, Macon, GA Associates of Occupational Science 2014

Certifications: OSHA, Steri-Cycle, Basic Life Support, First Aid/CPR/AED, Defensive Driving

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